Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Good food
Nice location
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
8.28
Some reviews mentioned cleanliness issues, specifically noted in a negative light regarding dirty amenities.
Service
9.25
Many reviews praise the professionalism and helpfulness of the staff, indicating high-quality service.
Location
8.79
Great location close to transport links, though some found it slightly inconvenient for sightseeing.
Room Quality
8.24
Some reviews indicate issues with room size and comfort, impacting the overall quality.
Amenities
9.07
Several positive mentions about amenities such as parking and breakfast, but some noted lacking items in the room.
Value for Money
8.73
General sentiment reflects good value, but some guests expected more for the price.
Food and Beverage
9.28
Strong positive mentions regarding breakfast quality and variety.
Overall Experience
8.75
Overall mixed experiences with significant pros outweighing the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:12

Property Description

Luxurious Stay at Eurostars Universal Lisboa

Conceptual Design Inspired by the Sea: The Eurostars Universal Lisboa, located in the modern neighborhood of Parque das Nações, draws inspiration from the oceans. The hotel's design is centered around a wind rose concept, offering guests a unique maritime experience.

Pampering Facilities: Indulge in luxury with an impressive swimming pool, a spa and gym area, and a restaurant serving the best of Portuguese cuisine. The hotel also features meeting rooms and convenient parking for guests.

5-Star Accommodation: Experience ultimate comfort in the rooms adorned with dark woods, light tones, and hints of blue, reflecting Lisbon's essence. The accommodation includes a sauna, ensuring a relaxing stay.

Book your luxurious stay at Eurostars Universal Lisboa and immerse yourself in a world of elegance and comfort.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
Please note that the seasonal swimming pool is closed from October to May.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5958 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.07
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
L
Liliana • solo_traveller • pt
9
2026-06-06 • via Nuitee
T
Terry • solo_traveller • de
10
Perfekt
Pros:

Es war sehr ruhig und angenehm

Cons:

War alles positiv

2026-06-06 • via Nuitee
E
Eduarda • extended_group • pt
8
2026-06-06 • via Nuitee
J
Jessica • solo_traveller • br
9
Tudo otimo.
Pros:

Cafe da manha com bastante variedade, funcionários solicitos.

Cons:

O bar da piscina parecia estar desativado, senti falta de ter acesso ai youtube e outros na tv. No mais foi tudo ótimo.

2026-06-06 • via Nuitee
A
Adriano • couple • es
10
2026-06-06 • via Nuitee
M
Miguel • solo_traveller • cl
10
Pros:

La ubicación, el sector aunque lejos del centro es espectacular limpio y tranquilo.
Puedes caminar , tienes la estación de trenes cerca , mall, océanario . Paseo en cabinas de teleferico y las instalaciones de la expo..98

Cons:

Todo bien

2026-06-06 • via Nuitee
J
Jessica • solo_traveller • se
9
2026-06-06 • via Nuitee
A
Adriano • couple • es
10
2026-06-06 • via Nuitee
A
Andrei • solo_traveller • ro
9
2026-06-06 • via Nuitee
W
William • couple • fr
9
Pros:

Le personnel charmant, le petit déjeuner est incroyable et les chambres très confortables.

Cons:

La distance un peu lointaine des quartiers populaires de Lisbonne mais la proximité du bus facilite les déplacements

2026-06-06 • via Nuitee
P
Paweł • couple • pl
10
Polecam
Pros:

Świetna obsługa
Pyszne śniadanie

2026-06-05 • via Nuitee
T
Thomas • extended_group • ch
10
2026-06-05 • via Nuitee
S
Sophia • solo_traveller • gb
10
2026-06-05 • via Nuitee
M
marcelo afonso • couple • br
9
2026-06-04 • via Nuitee
A
Ana Sofia • solo_traveller • pt
10
Pros:

Do conforto do quarto e da simpatia dos funcionários

Cons:

Ouve-se um pouco o comboio

2026-06-04 • via Nuitee
R
Raji • solo_traveller • pt
10
Very calm and I enjoy my stay
Pros:

Everything about the property

Cons:

Nothing

2026-06-04 • via Nuitee
R
Rui Sergio • extended_group • pt
10
2026-06-04 • via Nuitee
S
sandy • family_with_children • nl
10
Pros:

Alles echt geweldig vooral het zeer aardig en net personeel stuk voor stuk .
Bij het zwembad, het kamer meisje, de mensen bij het ontbijt en de mensen bij de reseptie . Uiterst vriendelijk en behulpzaam. Onze vlucht was geannuleerd en we zijn noodgedwongen inplaats van 3 juni tot 6 juni in Lissabon. Binnen no time zeer eenvoudig onze kamer bij kunnen boeken en lief geholpen. Hotel netjes kamers schoon zwembad en spa top . Ontbijt alles wat je wil en de beste koffies

2026-06-03 • via Nuitee
O
Ofer • couple • il
8
מלון טוב ונקי עים חניה נוחה בקצה העיר קרוב לשדה התעופה
Pros:

מלון חדש נקי מסודר קרוב לקניון הגדול

Cons:

חדרים קצת קטנים מדי לזוג התאורה במקלחת משפיעה על החדר עים זכוכית עיצוב מודרני מדי

2026-06-03 • via Nuitee
K
khunmortu • couple • th
8
2026-06-02 • via Nuitee