Grand Zuri Pematangsiantar

Hotels
7.3 (13 reviews)
Jl. Medan, No. 88, Siantar Utara, Kec. Siantar Martoba , Pematangsiantar , id

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Location
Cons:
Dated rooms
Strong odor in bathroom
AC not cool enough

Categories

Cleanliness
5.01
There was a strong odor in the bathroom, which was damp and never could dry.
Service
7.98
Standard quality for this hotel tier.
Location
8.52
Location is a noted pro.
Room Quality
5.97
It’s a bit dated.
Amenities
8
Standard quality for this hotel tier.
Value for Money
7.96
Standard quality for this hotel tier.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
6.98
Mixed feelings due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:56

Property Description

Luxurious Accommodation
Grand Zuri Pematangsiantar offers upscale rooms with top-notch amenities for a comfortable stay.

Delicious Dining Options
Enjoy a variety of breakfast choices including buffet, Asian, and halal options at the hotel's restaurant.

Convenient Location
Situated near Kualanamu International Airport, the hotel provides easy access for travelers.

Book your stay at Grand Zuri Pematangsiantar now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 13 reviews
Cleanliness: 5.01
Service: 7.98
Location: 8.52
Room Quality: 5.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 6.98
J
James family_with_children au
7
Comfortable but not a good location for other food and services.
Pros:

The rooms were very comfortable.

Cons:

The bidet gun leaked onto the toilet floor so I had to switch off the water mains every time I flushed the toilet then switch it on to prevent the floor getting too slippy and dangereous. Very tedious.

I was disappointed that no beer could be purchased with dinner whereas when I stayed previously at the Horison Hotel before it was the Grand Zuri, you could buy beer with your dinner. Not good! Also nowhere near to buy it, so if you like an occasional beer this place is not for you.

2026-01-23 via Nuitee
J
James family_with_children au
7
Comfortable but not a good location to other shops or restaurants.
Pros:

The rooms were comfortable.

Cons:

The bidet gun in the bathroom leaked which meant I had to switch off the mains water every time I flushed the toilet, otherwise the floor was slippery and dangerous.

Very disappointed I couldnt buy a beer with my dinner. When I stayed at this hotel previously when it was the Horison, you could buy beer with dinner. Also there was nowhere near you could buy beer. Next time I will use another hotel where I can buy beer.

2026-01-23 via Nuitee
J
Juni solo_traveller us
10
2025-10-19 via Nuitee
Y
Yeow Hong extended_group my
7
An old hotel that needs refurbishing
Pros:

Location

Cons:

It’s a bit dated. There was a string odor in the bathroom, which was damp and never could dry. The AC wasn’t really cool.

2025-07-29 via Nuitee
M
Markus young couple at
6
Pleasant
Cons:

No hand soap, even on request they just have offered to place the shower gel beside the sink, but then there is no shower gel in the shower.

2025-05-25 via Nuitee
S
Sijabat group id
9
Superb
2025-03-28 via Nuitee
A
Anthony young couple au
10
Exceptional
2025-03-01 via Nuitee
M
Madeline young couple id
7
Good
2024-11-07 via Nuitee
F
Fransisca family with young children ca
7
Please fix the room & clean properly
Pros:

The breakfast is good 👍

Cons:

The room is old & dirty, shower drainage & sink clogged, no hand towels, no face towels & iron only by request.

2024-08-23 via Nuitee
S
Salleh review category business travellers id
5
Passable
Pros:

all good

Cons:

non

2024-07-18 via Nuitee
H
Heti family with young children sg
6
Basic stay
Pros:

Breakfast spread

Cons:

The room smell so bad. No much amenities and we need to ask for it (provided they have it)

2024-06-13 via Nuitee
D
Dewi young couple au
8
Very good
2024-04-22 via Nuitee
R
Rudy family with young children id
8
Very good
2024-04-15 via Nuitee