Chaplin Hotel

Hotels
6.9 (116 reviews)
80 H.M.Kassim Salai , Puducherry , in

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Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor amenities
Value for money concerns

Categories

Cleanliness
5.05
Rooms, bedsheets and bathroom were not clean, and the bathroom looked disgusting.
Service
10
Courteous staff and great front desk staff helped improve the stay.
Location
10
Good location in White town area and proximity to attractions.
Room Quality
6.02
Rooms were smelly, dirty, and damp, with old and rusty fittings.
Amenities
7.06
Limited amenities, with no restaurant or breakfast as advertised.
Value for Money
5.01
Guests felt robbed with high charges and poor conditions.
Food and Beverage
4.04
No basic facilities or food during stay; food options were misleading.
Overall Experience
8
Overall disappointing experience, with multiple significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:26

Property Description

Prime Location in Puducherry
Chaplin Hotel is ideally situated within walking distance to Promenade Beach and Sri Aurobindo Ashram, offering convenience and easy access to popular attractions in the area.

Comfortable Rooms with Modern Amenities
Experience a comfortable stay in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Relax in style with our cozy bed linens and towels provided for your convenience.

Convenient Services and Nearby Attractions
Enjoy complimentary WiFi, free private parking, and a bar on-site. With the Pondicherry Railway Station nearby and key landmarks like Bharathi Park and Pondicherry Museum within reach, Chaplin Hotel ensures a memorable stay in Puducherry.

Book your stay at Chaplin Hotel for a delightful experience in Puducherry!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.9
Based on 116 reviews
Cleanliness: 5.05
Service: 10
Location: 10
Room Quality: 6.02
Amenities: 7.06
Value for Money: 5.01
Food and Beverage: 4.04
Overall Experience: 8
M
Mathan • couple • in
10
Pros:

Comfortable stay
Staff very friendly near to beach

2026-04-02 • via Nuitee
S
Sharmila • family_with_children • in
1
Pros:

Nothing

Cons:

Worst rooms not even geaser available here

2026-04-01 • via Nuitee
A
anumandla • family_with_children • in
5
2026-03-29 • via Nuitee
M
Mohammed • couple • in
10
Pros:

Location is good and room service will be good
Staff are very friendly

2026-03-27 • via Nuitee
S
Srinath • family_with_children • in
7
Pros:

Safe and comfortable

Cons:

Like this room

2026-03-22 • via Nuitee
A
Adhithya • couple • in
8
Had a pleasant stay overall. The staff were kind and helpful, and I really liked the new café at the reception. The prop
Pros:

Kind and helpful staff
Their new cafe at reception
Nearby beach access

Cons:

Can improve facilities

2026-03-21 • via Nuitee
S
Surya • couple • in
10
Best stay
Pros:

I had a wonderful stay at Chaplin Hotel in Puducherry. The location is one of its biggest highlights—it's very close to Rock Beach, Promenade Beach, and White Town, making it extremely convenient for sightseeing and exploring the best parts of the city.

The staff were excellent throughout my stay—very polite, responsive, and always ready to help with anything needed. Their hospitality really added to the overall experience.

If you're looking for a comfortable stay in a prime location with great service, Chaplin Hotel is definitely a great choice in Puducherry.

2026-03-17 • via Nuitee
A
Akash • family_with_children • in
8
2026-03-15 • via Nuitee
J
Jeevanandham • couple • in
10
As nice
Pros:

It nice

Cons:

None

2026-03-09 • via Nuitee
J
Jeevanandham • couple • in
10
I as nice
Pros:

Ok nice

Cons:

None

2026-03-09 • via Nuitee
K
Karthikeyan • couple • in
5
For a stay of day or two with Friends is ok, but don't prefer to stay with Family.
Pros:

Thinks I liked about the property is the Location, they have restaurant at 1st floor, Cafe at ground floor & Restro bar at Ground & 4th Floor.

Cons:

Parking was not available, lot and lot of mosquitoes in the lobby and in rooms. AC was not cooling the and TV was not even working.

2026-03-03 • via Nuitee
E
Emmaculat • family_with_children • in
1
Horrible place
Pros:

Nothing

Cons:

Very old rooms, dirty floors and sheets are old and dirty.
There was no blanket provided, even after requesting multiple times.
AC was not functioning properly
Over priced,
There is no hot water supply except.dirtyanns old bathroom.
Rooms smelled bad and old, it was the worst experience with additional cost for each check-in. And horrible service

2026-03-01 • via Nuitee
A
Avishek • couple • in
5
2026-02-24 • via Nuitee
A
Alok • family_with_children • in
6
2026-02-13 • via Nuitee
N
Nishit • couple • in
10
Pros:

Good

2026-02-10 • via Nuitee
B
Bai • family_with_children • in
10
Pros:

Good location

2026-02-10 • via Nuitee
S
Sathish • solo_traveller • in
4
2026-01-29 • via Nuitee
A
appu • family_with_children • in
9
2026-01-25 • via Nuitee
S
Souvik • family_with_children • in
6
Pros:

Location

Cons:

Room service

2026-01-20 • via Nuitee
S
Shahala • family_with_children • in
10
they treat me well
Pros:

All are good

Cons:

Nothing to write

2026-01-20 • via Nuitee