Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
High breakfast prices
Misinformation about room location

Categories

Cleanliness
8.04
Generally clean but some reviewers noted issues such as mold in the bathroom and unpleasant odors.
Service
9.01
Service was described as friendly and accommodating, particularly for families.
Location
8.55
Well-situated near the center and beach, though some found it not as central as expected.
Room Quality
8.5
Rooms are comfortable and spacious but some received negative feedback regarding building quality.
Amenities
8.53
Amenities include breakfast and parking but were considered somewhat expensive.
Value for Money
8.49
Good value for the price paid, especially considering the location.
Food and Beverage
8.04
Breakfast was praised but some noted it was a bit pricey.
Overall Experience
8.01
Overall satisfaction was high but concerns about building quality and certain amenities impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:08

Property Description

Sophisticated Guest Rooms

The Best Western Kemaris hotel offers bright and spacious guest rooms with a sophisticated decor and modern comforts. Enjoy amenities like a flat-screen TV, free Wi-Fi, and beautifully designed interiors blending style with natural elements. Some rooms even feature a large terrace for a touch of luxury.

Regional Buffet Breakfast

Start your day right with a delicious buffet breakfast featuring regional products. Savor fresh and local flavors in a cozy setting, getting ready for a day of exploration and adventure in Biarritz.

Prime Location and Convenience

Conveniently located, the Kemaris allows easy exploration of Biarritz on foot. With various restaurants and bars nearby, guests can immerse themselves in the local culture. Plus, enjoy the convenience of private on-site parking, making your stay stress-free.

Experience the perfect blend of comfort and convenience at Best Western Kemaris - book your stay now!

Important information:

- Local surf available

- Activity proposed: surfingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1796 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.01
A
Aleix • family_with_children • es
9
2026-04-04 • via Nuitee
G
Garazi • solo_traveller • fr
10
2026-04-04 • via Nuitee
J
jesmadrid • couple • es
9
Pros:

Buena ubicación cerca de puntos de interés. Tenía agua y té y café de cortesía.

2026-04-04 • via Nuitee
A
Anna • couple • cy
8
2026-04-04 • via Nuitee
T
tarik • solo_traveller • fr
8
2026-04-03 • via Nuitee
G
Geoffroy • family_with_children • lu
8
Pros:

Super location and interior

2026-04-03 • via Nuitee
M
Muriel • couple • fr
9
Pros:

Très bon accueil. La chambre confortable.

2026-04-03 • via Nuitee
G
Gorka • couple • es
8
2026-04-03 • via Nuitee
N
nualart • family_with_children • es
5
Cons:

Aunque no la hemos necesitado, la calefacción no funcionaba.

2026-04-02 • via Nuitee
C
Camille • couple • fr
8
2026-04-02 • via Nuitee
D
Danielle • couple • fr
10
Un séjour trop court.
Pros:

L’accueil et la disponibilité à notre arrivée et lors de notre séjour.

Cons:

Tout était parfait.

2026-04-01 • via Nuitee
S
Samira • couple • pt
7
Good for short stay to just sleep in the middle of town
Pros:

Centrally located, friendly staff. Good value for money. I had made a mistake while booking and the staff kindly reversed the error and reimbursed me.

Cons:

The bedside table had a bit of dust and hair on it, the bathroom sink didn’t drain well. Room smelled strongly of air freshener

2026-04-01 • via Nuitee
C
CECCHINI • couple • fr
8
Satisfaisant dans l’ensemble !!!
Pros:

L’emplacement stratégique qui a été choisi par apport à mon séjour !!!

Cons:

Différence entre les deux parties de l’hôtel un côté à l’architecture extérieur typiquement basque avec une belle rénovation et de l’autre côté un hôtel plus classique !!!

2026-04-01 • via Nuitee
I
Isabel • family_with_children • es
8
2026-04-01 • via Nuitee
C
charline • family_with_children • fr
9
Super
Pros:

Emplacement
Équipement
Petit dej

Cons:

L'arrivée était moyenne de par le ménage avec toilettes non nettoyés et frigo avec nourriture

2026-04-01 • via Nuitee
C
CÈLIA • couple • es
8
2026-03-31 • via Nuitee
H
Hichem • solo_traveller • dz
5
Pros:

J'ai aimé le bâtiment avec terrasse et non pas celui en face là où j'ai passé mes nuits.
La salle de bain avec un petit lavabo est terrible ou point ou je ne pouvais pas laver mon visage ainsi brossé mes dents.
l'homme dans la réception brun avec une barbe n'était pas souriant et bienveillant avec moi.
le prix est plus chère que la qualité de l'hotel.

Cons:

Le lavabo de la salle de bain.
L'aceuill de monsieur brun avec une barbe.
Le prix très cher pour une petit chambre.

2026-03-31 • via Nuitee
G
ghyslaine • couple • fr
5
2026-03-30 • via Nuitee
A
Attissogbe • couple • fr
7
2026-03-30 • via Nuitee
M
Marina • couple • es
10
Pros:

Limpieza, comodidad.

Cons:

Todo bien

2026-03-30 • via Nuitee