Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
High breakfast prices
Misinformation about room location

Categories

Cleanliness
8.04
Generally clean but some reviewers noted issues such as mold in the bathroom and unpleasant odors.
Service
9.01
Service was described as friendly and accommodating, particularly for families.
Location
8.55
Well-situated near the center and beach, though some found it not as central as expected.
Room Quality
8.5
Rooms are comfortable and spacious but some received negative feedback regarding building quality.
Amenities
8.53
Amenities include breakfast and parking but were considered somewhat expensive.
Value for Money
8.49
Good value for the price paid, especially considering the location.
Food and Beverage
8.04
Breakfast was praised but some noted it was a bit pricey.
Overall Experience
8.01
Overall satisfaction was high but concerns about building quality and certain amenities impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:08

Property Description

Sophisticated Guest Rooms

The Best Western Kemaris hotel offers bright and spacious guest rooms with a sophisticated decor and modern comforts. Enjoy amenities like a flat-screen TV, free Wi-Fi, and beautifully designed interiors blending style with natural elements. Some rooms even feature a large terrace for a touch of luxury.

Regional Buffet Breakfast

Start your day right with a delicious buffet breakfast featuring regional products. Savor fresh and local flavors in a cozy setting, getting ready for a day of exploration and adventure in Biarritz.

Prime Location and Convenience

Conveniently located, the Kemaris allows easy exploration of Biarritz on foot. With various restaurants and bars nearby, guests can immerse themselves in the local culture. Plus, enjoy the convenience of private on-site parking, making your stay stress-free.

Experience the perfect blend of comfort and convenience at Best Western Kemaris - book your stay now!

Important information:

- Local surf available

- Activity proposed: surfingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2233 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.01
I
Isabel del Rosario • couple • es
7
Muy buena ubicación y personal. Poca limpieza a diario
Pros:

El personal es muy amable y la habitación que escogimos es espaciosa (creo que hay varios tipos). Tienen persianas, cosa que se agradece mucho.
La ubicación es perfecta, porque está muy cerca de todo.

Cons:

Creo que las habitaciones no las limpian bien en el día a día. Es cierto que cuando llegamos estaba todo muy bien. Sin embargo, a diario se limitan a hacer cama, cambiar toallas y a vaciar papeleras. Estuvimos cinco días (cuatro noches) y se hubiera agradecido un poco más algún día.

2026-07-18 • via Nuitee
B
Belén • couple • es
8
Recomendable
Pros:

La cama, súper cómoda

Cons:

El desayuno muy normalito y poca variedad

2026-07-17 • via Nuitee
T
Thierry • couple • be
1
Notre séjour dans cet hôtel a été extrêmement décevant. Le service était largement en dessous de ce que l'on est en
Cons:

Emplacement propreté accueil et surtout le manque de sécurité

2026-07-17 • via Nuitee
C
carla • couple • ch
9
2026-07-16 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Good hotel
Pros:

A good location with an easy 10-minute walk to the centre. The room was clean and the bed was comfortable. Breakfast was good and can be taken outside. A good choice with friendly staff.

Cons:

Nothing

2026-07-16 • via Nuitee
Y
Yvonne • family_with_children • at
4
Pros:

Frühstück sehr gut (um 19€). Lage sehr gut.

Cons:

Sehr kleines Zimmer. Bad mit Schimmelansätzen und Uringestank vom WC, der bis ins Zimmer kam. Kaum Zimmerservice.

2026-07-16 • via Nuitee
A
Arijana • couple • ch
8
2026-07-16 • via Nuitee
S
Sebastian • couple • gb
9
Perfect for a visit to Biarritz
Pros:

Location is central but quiet. Excellent t hotel with very nice staff

2026-07-16 • via Nuitee
L
Louise • couple • gb
10
Excellent and we will return there.
Pros:

The welcome was helpful and friendly. The room is practical and has everything you need for your comfort. The aircon was excellent. The location was perfect for the beaches and town. The car park was easy.

Cons:

The road was sometimes noisy first thing in the morning.

2026-07-14 • via Nuitee
H
Hervé • solo_traveller • fr
10
Pros:

Tout 😄!

Cons:

Je ne vois pas quoi et je ne vais pas chercher des poils sur les œufs !

2026-07-14 • via Nuitee
S
Stéphane • couple • ch
8
2026-07-14 • via Nuitee
J
JESUS • couple • es
9
2026-07-13 • via Nuitee
L
Lola • extended_group • fr
8
2026-07-13 • via Nuitee
V
Veronique • solo_traveller • fr
7
Pros:

Le salon et le patio jardin

Cons:

Chambre trop petite

2026-07-13 • via Nuitee
P
Palau • couple • es
10
2026-07-13 • via Nuitee
F
Fanny • family_with_children • fr
8
2026-07-12 • via Nuitee
L
Lysiane • solo_traveller • fr
9
2026-07-12 • via Nuitee
E
Erik • family_with_children • se
8
2026-07-11 • via Nuitee
N
Natalia • couple • fr
8
Pros:

The location is perfect. Quiet and very nice, and walking distance to restaurants and main attractions.

2026-07-10 • via Nuitee
S
Stephen • couple • gb
10
Pros:

Perfect for a short visit. Didn't use breakfast but the hotel was very clean, staff were lovely and helpful, room was great to lay the head since we were out all day. Great experience overall.

2026-07-10 • via Nuitee