Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
High breakfast prices
Misinformation about room location

Categories

Cleanliness
8.04
Generally clean but some reviewers noted issues such as mold in the bathroom and unpleasant odors.
Service
9.01
Service was described as friendly and accommodating, particularly for families.
Location
8.55
Well-situated near the center and beach, though some found it not as central as expected.
Room Quality
8.5
Rooms are comfortable and spacious but some received negative feedback regarding building quality.
Amenities
8.53
Amenities include breakfast and parking but were considered somewhat expensive.
Value for Money
8.49
Good value for the price paid, especially considering the location.
Food and Beverage
8.04
Breakfast was praised but some noted it was a bit pricey.
Overall Experience
8.01
Overall satisfaction was high but concerns about building quality and certain amenities impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:08

Property Description

Sophisticated Guest Rooms

The Best Western Kemaris hotel offers bright and spacious guest rooms with a sophisticated decor and modern comforts. Enjoy amenities like a flat-screen TV, free Wi-Fi, and beautifully designed interiors blending style with natural elements. Some rooms even feature a large terrace for a touch of luxury.

Regional Buffet Breakfast

Start your day right with a delicious buffet breakfast featuring regional products. Savor fresh and local flavors in a cozy setting, getting ready for a day of exploration and adventure in Biarritz.

Prime Location and Convenience

Conveniently located, the Kemaris allows easy exploration of Biarritz on foot. With various restaurants and bars nearby, guests can immerse themselves in the local culture. Plus, enjoy the convenience of private on-site parking, making your stay stress-free.

Experience the perfect blend of comfort and convenience at Best Western Kemaris - book your stay now!

Important information:

- Local surf available

- Activity proposed: surfingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1796 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.01
H
Helena • couple • be
7
2026-02-14 • via Nuitee
J
Johan • extended_group • se
10
2026-02-13 • via Nuitee
P
Pedro • solo_traveller • pt
1
Not serious
Cons:

The hotel kept my ID card, and not returned me.

2026-02-13 • via Nuitee
D
Daniel • solo_traveller • fr
9
2026-02-12 • via Nuitee
S
Stephanie • family_with_children • fr
5
Pros:

L' emplacement

Cons:

Il n'est pas précisé que le parking est payant c'est une fois la réservation faite sur Booking que vous recevez un mail vous demandant 25 euros par jour ...et comme cet hôtel n'est pas annulable ( pas d'option annulation je précise) vous n'avez plus le choix que de payer ..... conclusion vol manifeste !!

2026-02-11 • via Nuitee
N
Nestor • couple • es
9
Pros:

La habitación en la cuarta planta tenía terraza muy amplia para tomar el sol viendo Biarritz desde la altura. El desayuno de buffet, fué excelente.

Cons:

Todo bien

2026-02-10 • via Nuitee
M
MICHEL • couple • fr
9
Pros:

Tout était parfait

2026-02-10 • via Nuitee
C
Carolina • family_with_children • es
9
2026-02-09 • via Nuitee
L
Laurent • couple • fr
8
Merveilleux séjour§
2026-02-08 • via Nuitee
C
Celine • family_with_children • fr
7
Pros:

L'emplacement
Le parking
L'accueil

Cons:

Matelas trop mou.
Hotel classique sans charme particulier

2026-02-08 • via Nuitee
Z
Zurek • family_with_children • fr
8
2026-02-08 • via Nuitee
A
Auriane • solo_traveller • es
10
2026-01-31 • via Nuitee
B
Brice • solo_traveller • fr
10
Nuit parfaite
Pros:

Très bon accueil et lieu très agréable et calme

2026-01-30 • via Nuitee
F
Ferrante • family_with_children • fr
6
La porte ne se fermait pas
Pros:

Le personnel était adorable

Cons:

Ma porte ne se fermait pas. Un serrurier devait intervenir mais le problème n'a pas été réglé.
Après la première nuit, alors que j'avais bien mis le carton "ne pas déranger sur la poignée", les techniciens de surface ont quand même fait le ménage et retiré le carton.

2026-01-30 • via Nuitee
Z
Zoé • extended_group • fr
10
2026-01-30 • via Nuitee
B
barbara • solo_traveller • fr
9
2026-01-29 • via Nuitee
G
Guillermo • couple • es
10
Biarritz vale la pena
Pros:

Desayuno fenomenal con unos yogures artesanos de leche de oveja impresionante, mucha amabilidad y habitaciones limpias con baño recién renovado. Restaurante Hernani para cenar muy cerca bien de calidad y precio y local... Centro ciudad paso de 15 minutos.

Cons:

Hay parking en el hotel pero caro (25€) comparado con el precio habitación y porque hay sitios cercanos para aparcar gratis. Es posible que en verano no...

2026-01-28 • via Nuitee
L
Lxxxx • couple • fr
8
Joli chambre, refaite depuis peu, et bon lit)
Pros:

Très joli chambre avec terrasse, joli design, très bon lit avec 4 oreillers ))

Cons:

N'avons pas pris le petit déjeuner car une expérience pas top lors de notre dernier séjour

2026-01-25 • via Nuitee
A
Araceli • couple • es
9
2026-01-25 • via Nuitee
R
rouchouse • family_with_children • fr
8
2026-01-25 • via Nuitee