Posada Suimei

Hotels
7.5 (405 reviews)
yumoto 702 , Hakone , jp

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Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Hot tub/Jacuzzi
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Helpful staff
Access to onsen
Cons:
Cleanliness issues
Small rooms
Some amenities are charged

Categories

Cleanliness
6.39
Several reviews mention issues with cleanliness, particularly in the bathrooms and rooms.
Service
8.36
The staff is described as kind and helpful, indicating good service.
Location
8.4
Multiple reviews highlight the excellent location near the station and local attractions.
Room Quality
6.35
Rooms in the annex are often described as small and outdated.
Amenities
8.38
Access to the onsen and welcome drinks are positive points mentioned.
Value for Money
7.34
While some mentioned high prices, others find it reasonable for the amenities offered.
Food and Beverage
7.39
Food options are available nearby, though not directly mentioned in the reviews.
Overall Experience
7.36
Overall, the experience seems satisfactory with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:25

Property Description

Luxurious Hot Tub Experience

Indulge in relaxation at Posada Suimei's hot tub, offering a perfect retreat after a day of exploring Hakone.

Convenient Location and Modern Amenities

Located just 200 meters from Hakone-Yumoto Station, Posada Suimei provides easy access to nearby attractions and features modern amenities such as free WiFi and a 24-hour front desk.

Comfortable and Stylish Accommodations

Each room at Posada Suimei is thoughtfully designed with a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable and stylish stay.

Experience the ultimate blend of comfort and convenience at Posada Suimei. Book your stay now for an unforgettable Hakone getaway.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 405 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.36
M
Marie-Ange • solo_traveller • fr
6
Bon rapport qualité prix / accès onsen privatif
Pros:

Personnels souriants et accessible
La proximité avec la gare
La possibilité d'accéder à un onsen privatisé de l'hôtel suimeisou pour un prix client hôtel
Le café délicieux à disposition à toute heure
La possibilité de laisser les bagages avant et après avoir laissé la chambre

Cons:

Chambre très petite
Ménage laissant à désirer.. J'ai trouvé 3 poils et 2 cheveux dans la partie salle de bain
Lit inconfortable
Un bruit sourd au niveau de la tête de lit était dérangeant et n'a pas facilité l'endormissement (ce n'était pas la clim ni la ventilation)

2026-02-11 • via Nuitee
Y
YASUSHI • solo_traveller • jp
5
Pros:

スタッフの対応は丁寧、アメニティも必要な物は揃ってる。
ロケーションが便利

Cons:

ロケーションを除くと、施設的には割高。

2026-02-10 • via Nuitee
D
DrKats • solo_traveller • jp
5
Convenient and reasonable price good enough for a crash pad
Pros:

Only two minites on foot from the railway station, very easy to find, and close to the main street with lots of shops, but very quiet. They have a big bath in the main building, open to all guests, which is accessible until very late at night.

Cons:

The room in the annex was very dated, with some modern comfort. Bad odour in the room bathroom. Reasonably clean, but the Wi-Fi connection was rather intermittent.

2026-02-08 • via Nuitee
M
Maria • solo_traveller • ar
1
Desagradable
Pros:

Los onsen del hotel

Cons:

Hice una reserva en la posada sumei del 28 al 29/01 y me pusieron en una habitación para fumadores cuando en ningún lado de la reserva se especifica. El olor de la habitación es asqueroso. No quieren hacerse cargo y me dicen que hable directamente con booking porque no tienen una habitación para “no fumadores”. Tampoco quisieron dar sus nombres para hacer la queja correspondiente. La solución que me dieron fue un “desodorante de ambiente”. NO RECOMIENDO EN ABSOLUTO ALOJARSE AQUÍ!!!!!

2026-01-29 • via Nuitee
Y
Yao-Yu • solo_traveller • tw
10
2026-01-29 • via Nuitee
O
Ozaki • solo_traveller • jp
8
Pros:

駅近にしてはお安く利用できました。
清潔で居心地よかったです。

2026-01-26 • via Nuitee
M
Megumi • solo_traveller • jp
7
ひとり旅にちょうどよかった
Pros:

駅から近い
大浴場の温泉にゆっくり入れた

2026-01-20 • via Nuitee
I
Isao • solo_traveller • jp
7
箱根湯本の温泉に入れて、この価格は最高！
Pros:

本館の温泉大浴場が最高、露天風呂からの景色も最高！

Cons:

ベッドのスプリングがヘタっていて、揺れ感が気になった

2026-01-20 • via Nuitee
A
Atushi • solo_traveller • jp
4
2026-01-19 • via Nuitee
Y
Yoonjung • solo_traveller • kr
7
2026-01-19 • via Nuitee
S
shinichiro • solo_traveller • jp
5
2026-01-19 • via Nuitee
N
Noam • extended_group • il
4
Cons:

היה ריח קיצוני של סיגריות

2026-01-19 • via Nuitee
L
Lexing • solo_traveller • sg
7
Pros:

The room is quite small but enough for a solo Traveller, the on Sen is in the main building which is just opposite. You can use all the lobby service, water, coffee, and there is a backyard to sit there and enjoy the natural view.

Cons:

Hot spring and the location, it is so near by the station!

2026-01-19 • via Nuitee
J
Jaime • couple • au
4
Cons:

We got a smoking room and had to change hotels. We contacted Booking.com and they did not reply to help us change rooms

2026-01-15 • via Nuitee
R
RIKO • solo_traveller • jp
8
2026-01-13 • via Nuitee
L
Leopoldo • solo_traveller • it
8
2026-01-10 • via Nuitee
S
Saki • solo_traveller • jp
8
Pros:

駅と商店街からすぐで立地が最高。お風呂は本館の大浴場と露天風呂が利用できる。お風呂は広くないが綺麗で洗面所のアメニティも充実している。本館ロビーでウェルカムドリンクが無料ていただける。宿泊した別館は本館に比べるとだいぶ質素だが静かに過ごせた。

Cons:

別館の客室は古く質素なビジネスホテルみたいな感じ。室内は狭くて最低限の物のみ。

2026-01-02 • via Nuitee
T
tomoaki • solo_traveller • jp
5
2025-12-29 • via Nuitee
D
Daniel • solo_traveller • ch
9
Tutto top posizione qualità prezzo pulizia possibilità dell’hot spring pubblica o privata anche, unica piccola pecca lo
2025-12-28 • via Nuitee
C
carlo • solo_traveller • it
9
Good location to visit the area
Pros:

Clean room
Very kind and helpfull staff

Cons:

No socket in bathroom

2025-12-25 • via Nuitee