Alffiah Hotel

Hotels
8.5 (71 reviews)
Labuan Jambu, Tarano, Sumbawa Regency, West Nusa Tenggara , Bonto , id

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited food options
Hot water issues

Categories

Cleanliness
8.58
Overall cleanliness perceived as good, but some mentions of rustic conditions and hot water issues.
Service
9.55
Staff described as friendly and helpful, enhancing the overall experience.
Location
7.59
Location mentioned as far from other attractions, some concerns for solo female travelers.
Room Quality
8.54
Rooms generally clean and spacious, but some issues with amenities like hot water.
Amenities
8.07
Basic amenities available, but limited activities in the area.
Value for Money
9.03
Good value seen relative to target activities, though some concerns about food options.
Food and Beverage
7.58
Food choices were limited but considered good.
Overall Experience
9.05
Overall a pleasant experience, especially for those focused on whale shark activities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:31

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms, balconies, and garden views.

Exceptional Dining Experience
Savor delicious meals at the on-site restaurant or enjoy the convenience of 24-hour room service.

Convenient Amenities
Benefit from free WiFi, a 24-hour front desk, and a tranquil garden on the premises.

Experience a blend of relaxation and convenience at Alffiah Hotel. Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 71 reviews
Cleanliness: 8.58
Service: 9.55
Location: 7.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
A
Aukje • solo_traveller • nl
7
Pros:

Vlak bij de whale shark tour, vriendelijk personeel

Cons:

Ontbijt, badkamer

2026-07-10 • via Nuitee
N
Neil • solo_traveller • au
8
Nice small laid back hotel, clean rooms, friendly and helpful staff and local tour guides
Pros:

Good location for the whale shark trips, good value hotel, helpful friendly staff

Cons:

Nothing-all good

2026-07-09 • via Nuitee
G
Grant • family_with_children • nz
7
Great location for whale shark tours, friendly staff, average facilities but probably what to expect in this location
Pros:

Great location for whale shark tour and friendly staff.

Cons:

The room smelt strongly of air fresheners used to cover the mould odour in the bathroom. The food at the restaurant took ages to be served and was not great.

2026-07-09 • via Nuitee
L
LAHOUARI • couple • fr
10
Excellent
Pros:

Le personnel le cadre la chambre

Cons:

Rien

2026-07-06 • via Nuitee
T
Tess • solo_traveller • au
6
2026-06-23 • via Nuitee
L
Lou • couple • fr
8
Séjour agréable avec une note amère sur la fin
Pros:

Chambre propre,bien située et pratique pour l’excursion des requins baleines. Nourriture bonne et pas chère. Point de passage plus que Ok pour y dormir et manger.

Cons:

La communication avec l’accueil était compliquée, on ne se comprenait pas tout le temps. Au moment de partir nous avions commandé un driver avec un certain montant puis au dernier moment la dame nous réclame plus en nous disant que le temps de route allait être plus long (5 heures au lieu de 3 heures) ce qui était faux, car nous avons bien mis 3 heures avec pause. Donc un accord qui n’a pas été honoré et manque d’honnêteté.

2026-06-22 • via Nuitee
K
Karen • solo_traveller • ca
8
2026-06-08 • via Nuitee
A
Anastasiia • couple • id
9
2026-05-31 • via Nuitee
L
lucas • solo_traveller • de
8
2026-05-22 • via Nuitee
V
Vicki • extended_group • au
7
Perfect hotel to stay before your Whale shark trip! Rooms clean with good amenities!
Pros:

Perfect location for Whale shark tours!

Cons:

Nothing

2026-05-11 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Hôtel est confortable avec un bon restaurant. L’accueil est très sympathique.

2026-05-10 • via Nuitee
E
erik • solo_traveller • us
9
Nice place to stay to see whale sharks
Pros:

The place is new with some really nice craftsmanship in the courtyard and property. The room was very clean and comfortable and the whale shark boat picks you up just across the street.

2026-04-27 • via Nuitee
A
Ahmad Zhafri • couple • my
9
The perfect place for a short stay to go see whale sharks the next day!
Pros:

A really nice and cozy place to stay that’s near to the jetty to go on whale shark trips. It’s clean, well maintained and the food was good! We especially loved the grilled fish amd singgang fish dishes!

2026-04-19 • via Nuitee
R
Roxanne • solo_traveller • ca
10
Pros:

Wonderful hotel with very friendly staff in Labuan Jambu. Convenient location if you are doing a whale shark tour. The room was clean and comfortable.

Cons:

The food and breakfast served at the restaurant wasn't that good.

2026-04-18 • via Nuitee
M
Marcel • couple • id
7
good value
Pros:

nice location and clean

Cons:

no wifi in room you had to go near office to connect

2026-04-17 • via Nuitee
F
Frank • couple • ch
10
Pros:

Clean, friendly and comfortable. Close to the harbor where the whale shark boats leave.

Cons:

All good, great value

2026-04-16 • via Nuitee
S
Stephane • solo_traveller • fr
10
Nice hotel by the water
Pros:

Very nice hotel by the water
Great food great staff

2026-04-14 • via Nuitee
K
Katrina • extended_group • au
8
2026-04-11 • via Nuitee
S
Silke • solo_traveller • de
9
Pros:

Clean room
And very friendly lovely staff

2026-04-05 • via Nuitee
D
Dani • solo_traveller • au
8
2026-03-18 • via Nuitee