INNCITY HOTEL

Hotels
8.7 (67 reviews)
Rosales Boulevard , Calbayog , ph

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Fire extinguishers
Smoke alarms
CCTV outside property
Television in common areas
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Review Highlights

Pros:
Clean and comfortable room
Nice staff
Cons:
Room quality lower than expected
Shower temperature control issues

Categories

Cleanliness
8.7
The room was clean and fulfilled its purpose.
Service
9.2
Staff was nice and accommodating.
Location
9.2
Well located, walking distance to key amenities.
Room Quality
7.7
Room quality was acceptable but older with some maintenance issues.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.7
The restaurant is highly recommended.
Overall Experience
8.7
Overall, the experience met expectations despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:28

Property Description

Luxurious Accommodation: INNCITY HOTEL offers air-conditioned rooms with modern amenities like flat-screen TVs, kettles, and private bathrooms. Some rooms even feature a kitchen for added convenience.

Dining and Entertainment: Guests can enjoy delicious meals at the on-site restaurant and unwind with a drink at the bar. The perfect way to relax after a day of sightseeing.

Concierge Services: The multilingual staff at the reception desk, fluent in English and Filipino, are ready to assist guests with any inquiries or travel tips to explore the area better.

Experience comfort and convenience at INNCITY HOTEL. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 67 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
N
Neil • solo_traveller • gb
8
On the whole, a well run hotel with friendly helpful staff.
Pros:

The breakfast was very good with plenty of choice. The staff were friendly & did their best to be helpful

Cons:

The fact that I could not make two international calls immediately to report that both my debit cards had been stolen close to the hotel.

2026-04-29 • via Nuitee
A
Annette Ursula • solo_traveller • ch
9
Ideales Hotel für die Durchreise
Pros:

Für eine Übernachtung auf der Durchreise war dieses Hotel ideal. Sehr nah am Zentrum gelegen, konnte ich zu Fuss die Kirche und das Stadtmuseum besichtigen. Erst seit drei Jahren in Betrieb, ist die Ausstattung ausgezeichnet: einfach und gepflegt, das Restaurant fürs Frühstück ist auch sehr angenehm.

Cons:

Mich hat das nicht gestört, aber man sollte wissen, dass das Hotel keinen Lift hat. (Koffer werden einem natürlich hochgetragen.)

2026-04-12 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-03-21 • via Nuitee
R
Ronald • couple • us
5
Not sure if we will come back again
Pros:

Location

Cons:

The toilet bowl was broken and was reported right when we first got there. The staff sent someone to try to fix it but couldn’t. Was informed that it will be reported to their Maintenance department and that someone would come by to fix it. No one ever did and I did bring it back to the attention of the staff but still no one showed up to get it fixed.

Also, the WiFi was bad at best as it was awfully slow and keeps hanging.

2026-03-10 • via Nuitee
M
Mary • solo_traveller • ph
5
2026-03-08 • via Nuitee
J
Joyce • solo_traveller • au
7
2026-02-27 • via Nuitee
E
Eugene • extended_group • es
8
Good for short stay
Pros:

We booked it as it is near my brother’s house. Staff were really friendly.

Cons:

We travelled with my senior citizen mom that had problems with her knee. She struggled going up to our room in 301 since the hotel doesn’t have elevator. Rooms are not noise proof as we can hear guests going up and down as our room is just beside yhe staircase. Very limited choices for breakfast.

2026-02-14 • via Nuitee
D
Dionesa • family_with_children • de
7
2026-01-05 • via Nuitee
J
Johnson Jr. • solo_traveller • ph
6
2025-11-23 • via Nuitee
S
Stephen • couple • us
9
Pleasant accommodations, good restaurant attached
Pros:

It was well located, walking distance to the ferry agency, super metro store and not far from gaisano mall

Cons:

Nothing negative to say

2025-11-19 • via Nuitee
M
Martinez • couple • ph
7
Nice staff and clean hotel
Pros:

Location is very accessible within the city centre

Cons:

Shower temperature control somewhat unpredictable

2025-11-05 • via Nuitee
S
Sheila • family_with_children • ph
7
2025-10-20 • via Nuitee
P
Patric • family_with_children • ch
6
Die Erwartungen waren aufgrund der Bewertungen höher, trotz allem war der Zweck erfüllt.
Pros:

Die Lage war gut, das Restaurant sehr empfehlenswert. Trotz überalterter Einrichtung haben wir gut geschlafen, das Zimmer war sauber und erfüllte seinen Zweck.

Cons:

Wir hatten ein Dreibettzimmer gebucht. Auf den Fotos in Booking sah dieses einiges besser aus, als in Wirklichkeit. Das Zimmer war eher düster (kleines Fenster in eine schmale Gasse) und alt, ebenso die Möbel. An einer Wand waren Spuren eines früheren Wassereintritts oder Feuchtigkeitsproblems klar ersichtlich. Mit ein wenig Farbe (Möbel und Wände) könnte vieles aufgebessert werden. Kein Safe vorhanden.

2025-10-18 • via Nuitee
S
Sebastian • couple • ph
10
2025-08-26 • via Nuitee
J
Jose • young couple • us
7
Good enough
Cons:

Needs more improvement

2025-05-22 • via Nuitee
R
Ryan • young couple • us
10
Exceptional
Pros:

Very good rooms. Good working air conditioning. Very clean. Friendly staff was always smiling and very helpful. Coffee shop on site. Restaurant on site and it was a fancy restaurant too. Good portions. Good breakfast.

Cons:

No air conditioning in general areas so it got really hot on the 4th floor. No elevator but that was okay since we didn't have too much baggage. Might have been difficult if we did. Some of the windows leaked. The water pressure was inconsistent on the 4th floor. Drinking water was a bit difficult to come by. Oh gosh and the cocktails at the restaurant were terrible.

2025-04-27 • via Nuitee
L
Lydia • family with young children • ph
8
Very good
2025-03-13 • via Nuitee
B
Bernie • solo traveller • ph
8
well-suited to stay.
Pros:

The ambiance, cleanliness, staff are very accommodating, friendly and always welcoming the guests with a smile.

Cons:

Nada so far.

2025-03-08 • via Nuitee
D
De • young couple • be
10
Surprised by the high quality this hotel in this part off Phillippines
Pros:

Friendly staff. Beautifull room. Clean. Very good bed. High standard.

2025-02-25 • via Nuitee
R
Robert • young couple • au
7
Friendly staff and convienient location
Pros:

Friendly and helpful staff - Good pricing for the area. Convenient location- Inhouse restaurant and bar.

Cons:

Perhaps an elevator - Otherwise a good place to stay.

2025-02-19 • via Nuitee