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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Safety deposit box
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Tour desk
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Massage services
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Currency exchange
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Free wired internet
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Manatus Hotel in Tortuguero offers a lavish experience with an outdoor pool, tropical garden, and a fitness centre. Each room is equipped with cable TV, air conditioning, and a minibar for your comfort.
Scenic Views
Wake up to the beauty of a garden view from your room and enjoy the convenience of a private bathroom with a hairdryer. The hotel's location provides easy access to Tortuguero National Park, just 4.9 km away.
Convenient Services
Stay connected with free WiFi throughout the property and make use of the tour desk to plan your adventures. Indulge in delicious meals at the on-site restaurant.
Book your stay at Manatus Hotel now for an unforgettable tropical getaway!
Guests are kindly requested to contact the hotel at least 15 days in advance of their estimated day of arrival in order to coordinate hotel transportation (extra charge). Guest can be contacted the property using the contact details found on the booking confirmation.
Please note that reception is closed from 22:00 until 06:00.
Spa services are only available upon previous request.
Please note that to get to the property, guests will have to travel by both boat and a motor vehicle. The closest town is 10 minutes away by boat.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Lovely, large rooms in an amazing location
Excellent tours, very helpful guides
Breakfast ☹️
Fabuloso hotel en medio de la naturaleza de Tortuguero.
Estupendas instalaciones y habitaciones inmensas. Personal muy atento y amable.
Pensión completa incluida con buena calidad y con buenas opciones, tanto para desayunos, como comidas y cenas.
El precio incluye también 1 excursión por Tortuguero y 2 fabulosas por los canales del Parque Nacional.
Muy tranquilo y exclusivo. Tan solo 12 habitaciones independientes en medio de la naturaleza.
Opción de hacer una ruta por la selva desde el propio hotel que puede ser guiada por la noche para ver animales.
No le pongo ningún pero, todo nos encantó. El mejor hotel que tuvimos en Costa Rica
Arriving by boat very special, small boutique hotel 12 rooms, Well organised for 2 night stay -village visit, and 2 boat trips to national park canals. Knowledgable guide. Nice pool, lovely staff, very good all inclusive meals. Recommend optional extra night walking tour.
All the basic were covered. Rooms were large
Terrible at communicated expectations. When we arrived at the property there was no one at first to welcome us!
Guides were very knowledgeable. The location was lovely, food was good, and staff attentive.
Rooms could have been cleaner, there was lots of dust under beds, which we wouldn't have seen but we had a gekho in the room and it was under the beds. Coffee machine and cups were dirty when we first went to use them.
Beautifully planted, covered, gorgeous sitting areas with views of life on the river. Fabulous pool. Clean, wonderful rooms canopied bed and huge bathroom,
Nothing
The tour guides were very friendly and well educated. Very good animal-spotting! We learned a lot from them. They spoke very well English!
If you booked through Booking.com, you are treated very unfriendly in this hotel. No reply to mails on how to reach the hotel, while other guests were picked up by the transport of Manatus. We payed extra to get to the hotel. Very unfriendly at the reception.
The owners seriously need to upgrade the rooms. All is getting old, the mattresses urgently need to be replaced. There are also only single beds. No king bed available.
The guides Louis and Ricardo were very friendly and well educated. Very good animal-spotting! We learned a lot from them. They spoke very well English!
If you booked through Booking.com. you are treated very unfriendly in this hotel. No reply to mails on how to reach the hotel, while other guests were picked up by the transport of Manatus. We payed 200 dollar extra to get to the hotel. Very unfriendly at the reception. The two English senences this lady could say were ‘talk to your organisation(?!)’ and ‘it will cost you extra’ .
The food is a disaster! My husband got a foodpoisoning from the chicken fajitas which was served cold! He had to stay in bed for 24h. Trying to postpone the Turtle tour to the next day was impossible, though after some time with extra costs (of course!!) it was arranged.
Fantastic location, nice and quiet
Beds were noisy (creaking) and very firm
Such lovely staff, kind, attentive and knowledgable. Tortuguero is an amazing location - the hotel itself is so close to nature. and the all inclusive set up worked well. food was plentiful and good. Luis our guide was a legend! This will be a treasured memory and we can recommend it as one of the most amazing experiences.
very little
everything.
Nothing.
The hotel grounds are beautiful. The staff is wonderful, including the tour guides. We loved the days trips. It's expensive but worth every penny.
We spent 2 nights here as part of our honeymoon and absolutely loved it! The staff were all excellent, so a big shout out to Jhon, Luis, Ricardo and Lecson who made us feel at home in the restaurant, and led excellent tours to view the wildlife. Would highly recommend the Manatus package as a way to explore Tortuguero!
beautiful river lodge and base for exploring the lagoon and Torteguera. saw turtles laying eggs, several sloth sightings and majestic birdlife everywhere. the staff are excellent at the lodge as are the guides who take you out. an excellent base for exploring the area
most of the staff are great especially Ricardo and Lois.
The surrounding nature is beautiful. The pool area was nice and clean. The hotel dog is cute.
The receptionist was like an angry head teacher who hated her job. We asked to arrange a trip to see the turtles and were told there was no space. We had to arrange a private tour by ourselves and this was very easy to do. No one ever came to ask us on the second day if we would like to organise a trip to the turtles . There is no personal boutique service. There were blood stains on beds sheets, table cloths never changed so there were ants crawling all over the table greeting you . The food was not great and with all the fruit in Costa Rica they offer you orange juice from a carton for breakfast. you have to pay extra for anything else…… that sums up the tightness of the place. it is certainly not boutique!
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