Hotel Santusa

Hotels
6.3 (36 reviews)
Avenida Antofagasta 508, planta baja, acceso Restaurant Fernandez , Villazón , bo

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Cons:
El olor era desagradable

Categories

Cleanliness
2.66
The smell was unpleasant.
Service
7.13
Standard quality for this hotel tier.
Location
7.17
Standard quality for this hotel tier.
Room Quality
7.12
Standard quality for this hotel tier.
Amenities
7.15
Standard quality for this hotel tier.
Value for Money
7.11
Standard quality for this hotel tier.
Food and Beverage
7.16
Standard quality for this hotel tier.
Overall Experience
4.93
Calculated to meet overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 08:32

Property Description

Luxurious Accommodation:
Hotel Santusa in Villazón offers a luxurious stay with well-equipped rooms featuring a comfortable seating area and a flat-screen TV for your entertainment.

Dining Experience:
Indulge in the flavors of Latin American cuisine at the on-site restaurant. Start your day right with a delicious continental breakfast served fresh every morning.

Exceptional Amenities:
Relax and socialize on the terrace, in the shared lounge, or at the bar. Additionally, the attentive staff at the reception is available 24/7 to cater to all your needs.

Experience comfort, great food, and top-notch service at Hotel Santusa. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$3 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 36 reviews
Cleanliness: 2.66
Service: 7.13
Location: 7.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 7.16
Overall Experience: 4.93
L
Lucia extended_group es
3
Cons:

El olor era desagradable

2025-10-07 via Nuitee
couple bo
5
Pasable
Pros:

La comida y el desayuno muy bueno

Cons:

La habitacion muy descuidada sin calefaccion

2025-08-14 via Nuitee
B
Bladimir couple gb
9
2025-08-14 via Nuitee
R
Rashel solo_traveller bo
8
2025-07-12 via Nuitee
A
Aloia solo_traveller ar
10
Precio-calidad
Pros:

La limpieza, el desayuno.

Cons:

No había calefacción, pero las camas eran abrigadas

2025-07-07 via Nuitee
R
Ryota solo traveller jp
3
I don’t wanna recommend in this economic situation
Pros:

Good stuff and locatimn!

Cons:

Price!
The rate was 1 dollar = 15 boliviano in this erea according to stuff, and I had to pay boliviano not dollar.
That's why I had to pay doble the price I had booked.
I don't wanna say but breakfast was too late and poor.

2025-05-10 via Nuitee
M
Morgan young couple fr
8
Very good
2025-04-08 via Nuitee
K
Krista with friends au
7
Basic, but clean, safe and secure.
Pros:

Basic but safe and secure. Food in restaurant below was good - staff friendly.

2025-04-06 via Nuitee
A
Andre young couple pt
1
Bad
Cons:

Everything! Recepcionist charged my a bunch of taxes a 23 usd night ended up in 41 usd!

Even booking tax he charged me!

A disgrace this place

2025-02-25 via Nuitee
G
Grid solo traveller au
9
This has to be the best in Villazon.
Pros:

José is very helpful. The desk is available for 24 hours. The breakfast is exquisite. The building has great potential.

Cons:

Nothing

2025-01-17 via Nuitee
J
Juliane group de
2
Very poor
2024-12-30 via Nuitee
J
Julian young couple gb
9
Superb
2024-11-20 via Nuitee
T
Timis young couple ro
1
Bad experience
Pros:

The location was ok and they have a acceptable breakfast, just sweet things

Cons:

The room was very very dirty…there were dust everywhere, I think they didn’t clean the room at all
Besides that there aren’t windows on this room

2024-02-26 via Nuitee
F
Flore group fr
6
Pleasant
2024-02-08 via Nuitee
S
Sylvia solo traveller gb
10
Exceptional
Pros:

Location and the very helpful staff who woke up at 3am to let me in. He did it with a smile on his face, so lovely. Thank you.
Also the location is pretty good with good proximity to the bus terminal (5mins drive) and the border (another 5mins drive).

Cons:

Nothing.

2024-02-02 via Nuitee
M
Martha young couple gr
1
Bad
2023-12-26 via Nuitee
T
Takeyuki solo traveller jp
9
Superb
2023-12-03 via Nuitee
Y
Yycyycyyc young couple ca
3
The bar may be low in Villazón, but unless you're a limbo dancer...
Pros:

Good shower. Cheap.

Cons:

Pretty much everything. Offhand if not surly staff. Small room with filthy floor, only window onto corridor; what looked like dog hairs on the sheets, cracked toilet seat. But worst of all, you had to get a staff member to let you OUT the front door -- we were locked in the building! We felt like prisoners.

2023-11-28 via Nuitee
G
Gonçalo solo traveller pt
7
Simple rooms and hotel. Near border. Fair for the price
Pros:

Simple hotel, near the border to cross to argentina and near the bus station if you come from Tupiza. For what you pay if fair

Cons:

Rooms very simple, dirty walls. Simple facilities but for what you pay is fair

2023-11-22 via Nuitee
H
Hana solo traveller cz
7
Good
2023-10-08 via Nuitee