Hotel Embassy

Hotels
7 (354 reviews)
Tubman Road , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Fax/photocopying
Ironing service
Packed lunches
Currency exchange
Grocery deliveries
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordability
Cons:
Cleanliness issues
Dated rooms
Poor wifi

Categories

Cleanliness
4.89
Many reviews noted issues with cleanliness, including unclean rooms and bathrooms.
Service
7.86
Positive comments highlighted the friendliness and helpfulness of the staff.
Location
8.4
The hotel is well-located in the city center, close to markets and amenities.
Room Quality
5.85
Rooms were described as dated and in need of repairs, but acceptable overall.
Amenities
6.88
Some issues with amenities, particularly wifi and shower functionality.
Value for Money
7.34
Pricing was considered acceptable, but some guests felt it was high for the condition of the hotel.
Food and Beverage
7.89
Guests enjoyed the food, especially breakfast options, though it wasn't a major focus.
Overall Experience
6.86
Overall, guests had a satisfactory stay, with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Central Location

Hotel Embassy is perfectly located in the heart of Nairobi, just a stone's throw away from major attractions like the Kenyatta International Conference Centre and Nairobi National Museum. With easy access to key landmarks, you can truly immerse yourself in the vibrant culture of the city.

Comfortable Accommodation

Experience comfort like never before in our well-appointed rooms featuring modern amenities such as flat-screen TVs, cozy bedding, and private bathrooms. Whether you're here for business or leisure, our rooms provide the perfect retreat after a long day of exploration.

Culinary Delights

Indulge your taste buds at our on-site restaurant offering a delectable array of local and international dishes. From vegetarian to halal options, we cater to every palate. Savor the flavors and enjoy a memorable dining experience during your stay at Hotel Embassy.

Book your stay now at Hotel Embassy and make your Nairobi trip truly unforgettable!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 354 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.4
Room Quality: 5.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 6.86
P
Paul Ekal Lokol family_with_children ke
5
2026-02-14 via Nuitee
N
Ndam solo_traveller cm
8
It was worth it.
Pros:

The receptionists and workers were really amiable. I loved that my room was also cleaned while I stepped out.

Cons:

I didn't like that not every area was very much clean. I would say to my liking but it was acceptable.

2026-01-21 via Nuitee
N
Nathnael Getaneh solo_traveller et
8
More or less, it is very good hotel
Pros:

I like the location, food and security

Cons:

I didn't like that there is no cleaning everyday and they clean after u leave so no cleaning until you leave

2026-01-20 via Nuitee
J
JESUS couple co
1
Cons:

las habitaciones viejas y sucias. hicimos el checking a las 4 am y el checkout a las 7 am. pagamos por 2 noches pero no nos quedamos, no dormimos en el hotel. hice la solicitud para que me devolvieran el pago de una noche de hotel, 45 dias despues no me han hecho la devolucion.

2026-01-19 via Nuitee
O
OneLove1959 couple de
9
2026-01-19 via Nuitee
J
Johnson solo_traveller ng
4
2026-01-19 via Nuitee
G
GEOFREY solo_traveller tz
7
Embassy Hotel nice place for accommodation in Nairobi.
Pros:

The breakfast was excellent, and the hotel is located at the good place

2026-01-19 via Nuitee
V
Vijay extended_group zm
1
2026-01-19 via Nuitee
A
Aboyade family_with_children ng
9
2026-01-07 via Nuitee
R
Rahell family_with_children et
7
2026-01-07 via Nuitee
F
Fasika family_with_children et
3
Cons:

Thw wifi was poor ,the room wasnot clean

2025-12-24 via Nuitee
S
Swarna family_with_children in
4
2025-12-11 via Nuitee
A
AndriyTravel couple ua
6
Недорогой отель в центре
Pros:

Отель удобно расположен в центре рядом с рынком. Недалеко есть продуктовые магазины кафе и рестораны что очень удобно. Номера конечно сильно потрёпанный и повидавшие жизнь. Требуется ремонт особенно в ванной. Но персонал очень внимательный и как может стараться поддерживать чистоту. Приемлемая цена полностью всё оправдывает.

Cons:

Вода в душе бывает двух видов либо очень горячая либо холодная, Но это наверное проблема не самого отеля а смесителей которые установлены наверно по всей Кении.

2025-12-10 via Nuitee
A
Adebayo Kabir solo_traveller ng
8
2025-12-05 via Nuitee
M
Makthala couple gb
1
2025-11-21 via Nuitee
N
Natalia couple es
4
Muy Sucio y viejo , caro para lo que es. Personal muy amable
Pros:

La ubicación aún estando en una zona humilde , es buena porque tienes todo cerca .
Puedes aparcar en la calle pagando 300 chelines (2€)

El personal es muy amable .
Están arreglando la fachada
Les comenté que daría mejor imagen al hotel limpiar la acera de delante , y el mismo día lo hicieron .

Cons:

Es caro para lo que ofrecen .
Está MUY VIEJO Y MUY SUCIO
Los baños dan vergüenza ( y estamos acostumbrados a sitios humildes , ya que nosotros hemos viajado con presupuestos bajos )
No salía prácticamente agua de la ducha.
Las ventanas todas rotas por lo que se oye todo
Zona MUY ruidosa desde las 4 de la mañana ya que estás a la puerta del mercado .
Mosquiteras rotas, entraban mosquitos
Sábanas sucias , con pelos ( dudamos de si se habían cambiado )

Por el precio que piden es Muy caro

2025-11-19 via Nuitee
J
Jorge extended_group cl
10
Location and good service
Pros:

Location location y restaurant

Cons:

Maybe better internet

2025-11-17 via Nuitee
T
Thapa Kshetri solo_traveller np
9
2025-11-13 via Nuitee
J
Jorge Marcos couple cl
9
Good experience
Pros:

Location and price

Cons:

Good for the price

2025-11-11 via Nuitee
O
Ouangoum family_with_children td
8
Pros:

J'ai assisté à la semaine Africaine de la microfinance

Cons:

La langue parlée est uniquement anglaise il faut aussi quelqu'un qui parle français pour les non anglais

2025-10-19 via Nuitee