Crystal Hotel

Hotels
7.7 (320 reviews)
15 Griva Digeni , Kakopetria , cy

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice view
Cons:
Cleanliness issues
Limited breakfast variety
Hot water problems

Categories

Cleanliness
6.1
The room was reported as dirty and badly cleaned, impacting overall cleanliness.
Service
8.6
Many reviews highlighted friendly and helpful staff.
Location
8.9
Multiple reviews praised the excellent location of the hotel.
Room Quality
7.6
Some rooms reported as nice with a good view, but issues with hot water and small bed.
Amenities
7.1
Hot water issues and some cleaning needed were noted.
Value for Money
7.6
Generally acceptable for the price, though some facilities fell short.
Food and Beverage
7.1
Breakfast was mentioned as bland and lacking variety.
Overall Experience
8.6
Overall positive sentiments, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:38

Property Description

Mountain Views and Stylish Accommodation
Experience stunning mountain views and stylish accommodation at Crystal Hotel in Kakopetria Village. Each room and suite is elegantly designed with neoclassical furnishings and opens to a balcony. Enjoy modern amenities like a flat-screen TV, minibar, and some even feature a hot tub for ultimate relaxation.

Culinary Delights and Rooftop Bar
Indulge in a buffet breakfast at Forest restaurant, offering traditional Cypriot dishes for lunch and dinner. For snacks and cocktails, head to the rooftop Sky Bar with panoramic views. The perfect spot to unwind after a day of exploring.

Banquet Facilities and Nearby Attractions
Host your meetings or conferences at the hotel's banquet facilities. Guests can also access the pool and spa at a neighbouring property for added relaxation. With a mini market nearby and attractions like the church of Agios Nikolaos tis Stegis and Troodos Ski Centre within reach, there's plenty to explore during your stay.

Ready to experience the charm of Crystal Hotel? Book your stay now for a memorable getaway.

Important information:

Please note that children under 18 years cannot be accommodated in a room without being accompanied by an adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.7
Based on 320 reviews
Cleanliness: 6.1
Service: 8.6
Location: 8.9
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 7.1
Overall Experience: 8.6
N
Nikita Strelkov family_with_children cy
4
Pros:

The location

Cons:

1) The suit that we booked was not ready after the renovation.
2) The two rooms that were offered as a substitution were dusty and small.
3) The AC in these rooms worked only in FAN mode (it was 28 degrees Celcius in the evening)
4) There were no mosquito nets
5) Wifi worked only in the corridor, the manager provided the wifi repeater though, but only one.
The manager refused to provide a refund, saying that we didn't complain, though we discussed everything I listed in place.

2026-07-10 via Nuitee
A
Antouanetta solo_traveller cy
10
2026-07-05 via Nuitee
H
Horatiu solo_traveller ro
10
E ok pentru banii care dai
Pros:

E aproape de centru

Cons:

Ne primești o sticlă de apă in cameră

2026-07-05 via Nuitee
M
Marina solo_traveller cy
5
Pros:

Μόνο η τοποθεσία και το φιλικό προσωπικό.

Cons:

Δεν υπήρχε χώρος στάθμευσης πάρα μόνο για 3 αυτοκίνητα! Δεν είχαμε ζεστό νερό όταν φτάσαμε μέχρι την επόμενη μέρα το μεσημέρι. Δεν ήταν καθαρό και το πρόγευμα ήταν πολύ φτωχικό.

2026-06-15 via Nuitee
N
Nikos family_with_children cy
4
2026-06-14 via Nuitee
M
MonteRey1989 couple ua
9
2026-06-11 via Nuitee
J
Joanna couple cy
10
2026-06-08 via Nuitee
M
MARIA family_with_children cy
9
2026-06-06 via Nuitee
G
George solo_traveller cy
10
Had a lovely stay and have booked to return in Feb 2027.
Pros:

Staff very obliging and friendly. Fab location, great value for money,

Cons:

Fresh, clean and staff were great.

2026-06-01 via Nuitee
C
Christia couple cy
10
2026-05-24 via Nuitee
F
Fani family_with_children cy
6
Pros:

Τοποθεσια, καθαριοτητα, ευγενεια

Cons:

Βασικες παροχες, πρωινο φτωχο

2026-02-11 via Nuitee
M
Martin family_with_children gb
8
2026-01-28 via Nuitee
C
Constantinos extended_group cy
10
2026-01-25 via Nuitee
C
Costas couple cy
7
2026-01-25 via Nuitee
M
Marina family_with_children cy
7
2026-01-24 via Nuitee
E
Elena family_with_children cy
8
Pros:

Τοποθεσία και εύκολη πρόσβαση σε όλα!

Cons:

Υπήρχαν προβλήματα υγρασίας στο δωμάτιο με αποτέλεσμα να αποκόλληση η μπογιά από το ταβάνι και να γεμίσει η αποσκευη και τα ρούχα μας που ήταν τοποθετημένα στις καρέκλες..

2026-01-19 via Nuitee
C
Christos family_with_children cy
6
Adequate
Pros:

Good location

Cons:

Should be cleaner

2026-01-19 via Nuitee
E
Evdokia couple cy
10
2026-01-19 via Nuitee
I
Ioannis family_with_children cy
7
2026-01-19 via Nuitee
E
Elena couple cy
3
2026-01-19 via Nuitee