Maskan Suites

Hotels
•
Independent
9 (13 reviews)
Wood Ave, Nairobi, Nairobi County, 00508 , Nairobi , KE
254-705111222

listing image 1
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Children allowed

Facilities

Nature reserve
Health or beauty spa nearby
24-hour front desk
Designated smoking area
Wheelchair accessible
Free self parking
Nature reserve
Casino nearby
Health or beauty spa nearby
Accessible shuttle
See all facilities

Review Highlights

Pros:
Clean room
Helpful staff
Cons:
Fraudulent booking experience
Misrepresentation by host

Categories

Cleanliness
7.75
The apartment was unsuitable for our stay, indicating cleanliness concerns.
Service
9.75
Standard service quality for a hotel of this rating.
Location
9.75
Standard quality for this hotel tier.
Room Quality
7.75
The apartment was completely different from what was advertised.
Amenities
9.75
Standard quality for this hotel tier.
Value for Money
8.75
While the experience was negative, the eventual refund process upheld some value.
Food and Beverage
9.75
Standard quality for this hotel tier.
Overall Experience
8.75
A negative experience due to misrepresentation by the host, but refund received.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:18

Property Description

Amenities:

  • 24-hour front desk
  • Laundry facilities
  • Free self parking available

Room Features:

  • Guestrooms with kitchens
  • Private balconies or patios
  • Complimentary wireless internet

Nearby Attractions:

  • Yaya Centre
  • Lucky 8 Casino
  • Nairobi Hospital

To experience convenient amenities, comfortable rooms, and proximity to key attractions in Nairobi, book your stay at Maskan Suites aparthotel today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9
Based on 13 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 8.75
R
Rahma • family
2
Pros:

​WARNING: Avoid this property. Our experience was fraudulent and unacceptable. We booked an apartment through Expedia and were initially sent to a non-existent address. The host then provided a different address, claiming they had multiple properties. Upon arrival at the second location, the apartment was completely different from what was advertised on Expedia and unsuitable for our stay. We immediately left and did not stay at the property.
​
The host then falsely informed Expedia that we did stay, attempting to prevent a refund. It took significant effort and providing detailed evidence (including the host's own messages, which they later deleted) to finally receive our refund through Expedia. This host engaged in clear misrepresentation and dishonesty. Do not trust this listing.

2025-09-24 • via Nuitee
M
Mambassa
10
Pros:

Clean room and staffs.

2025-09-06 • via Nuitee
S
Sadik
10
Pros:

The living area space the tv sound quality and overall amenities

2025-07-03 • via Nuitee
M
Maharifa • partner
8
Pros:

Good area

2025-06-28 • via Nuitee
A
Annie • family
10
Pros:

Very nice and clean place. Very fast response when needed help from Peter ... Recommend this place

2025-05-23 • via Nuitee
S
Sharmarke
10
Pros:

Is good place to stay

2025-04-17 • via Nuitee
O
Olive Vi
10
Bitter sweet
Pros:

I stayed at a 2 bedroom apartment at the Marken suites. I had booked a 1 bedroom and was somewhat surprised when the owner chased me to pay $13 dollars to upgrade even though my husband was seriously ill in hospital. How we the quality of the apartment was so good I didn’t mind. However after about 4 the owner then wanted us to move apartments to a single bedroom and adding to this upheaval was the fact that the single bedroom apartment was severely under quality of the 2.bedroom. So my advice would be ensure you get the 2 bedroom apartment and done move! Great location for food and shopping. Would definitely recommend the 2 bedroom!

2025-04-08 • via Nuitee
O
Olive Vi
2
Pros:

We were moved during our stay even though my husband was just out of hospital. the apartment was dirty, the bad was hard as the road. it looks nothing like the picture. Very shabby and grubby.

2025-04-08 • via Nuitee
M
Martin
10
Pros:

Sehr gut

2025-03-14 • via Nuitee
A
Atak Malek
10
Pros:

Great hospitality!

2025-02-16 • via Nuitee
V
Victor adejo • partner
10
Pros:

Very good , clean and comfy. I will strongly recommend

2025-02-16 • via Nuitee
B
Betty • family
10
Pros:

The house was spotlessly clean and the host was prompt to answer any querries when we called.i would recommend it to my friends

2025-02-13 • via Nuitee
L
Lilo
10
Pros:

I liked everything about this place. Will definitely come back

2025-01-16 • via Nuitee