Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Invoice provided
24-hour security
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location near the port
Delicious food
Clean and organized rooms
Helpful staff
Cons:
Small room size
Limited hangers
Opaque window reducing natural light

Categories

Cleanliness
8.78
The rooms were clean and well-organized, but some reviews mentioned small room size.
Service
9.25
Staff were extremely kind, attentive, and helpful throughout all reviews.
Location
9.29
The hotel is in a great location, very close to the port with convenient shuttle services.
Room Quality
8.24
Rooms were functional and clean, but some reviews indicated small size.
Amenities
8.77
The hotel provides a shuttle service and other useful amenities.
Value for Money
8.23
Standard quality for this hotel tier considering location and amenities.
Food and Beverage
8.78
The restaurant food was praised as delicious by multiple reviews.
Overall Experience
9.05
Guests had a fantastic stay and highly recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:14

Property Description

Luxurious Amenities
Experience comfort and convenience with free WiFi, air-conditioned rooms, and complimentary toiletries.

Delectable Dining
Indulge in authentic Japanese cuisine at our on-site restaurant, offering a culinary experience like no other.

Convenient Location
Explore nearby attractions such as Teruyama Observatory and Aharen Observatory, with easy access to Naha Airport just 40 km away.

Book your stay at HOTEL KANALOA now to enjoy these superb offerings and more!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 366 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
I
Ivan • solo_traveller • ru
10
Pros:

Чистота
Очень хороший и отзывчивый персонал
Расположение
Хороший завтрак

2026-06-05 • via Nuitee
V
van der Krogt • solo_traveller • nl
8
Great hotel, but expensive diner
Pros:

Het was een fijn en schoon hotel

Cons:

De laatste shuttle van het strand terug naar het hotel was voor het avondeten al, en in de buurt waren nauwelijks andere restaurants dan het hotel zelf. Dus je moest bijna wel daar avondeten. Wat daaraan tegenviel was de prijs van het avondeten. Je werd geforceerd om veel geld uit te geven aan je avondeten.

2026-06-02 • via Nuitee
M
Mahmut • couple • de
9
2026-05-31 • via Nuitee
M
Maximilian • couple • de
8
2026-05-30 • via Nuitee
M
Manali • couple • in
10
2026-05-29 • via Nuitee
E
elmar • couple • de
9
2026-05-27 • via Nuitee
M
Masahiro • solo_traveller • jp
10
2026-05-26 • via Nuitee
P
Patricia-Lyn • couple • au
10
A great alternative to staying at the beach, excellent value.
Pros:

Staff were so helpful, shuttle bus service was great and on site restaurant was excellent. Room was small but perfectly fine.

Cons:

Nothing.

2026-05-21 • via Nuitee
J
Jorge • solo_traveller • mx
9
Pros:

El personal de recepción y cocina es muy amable y tienen transporte gratis a las playas cercanas

Cons:

Todo bien

2026-05-19 • via Nuitee
L
Ludovica • solo_traveller • it
10
Hotel fantastico e personale molto disponibile e gentile. Offre il servizio navetta per andare alle spiagge principali e
Pros:

Servizio navetta per arrivare alle spiagge principali, la gentilezza e la disponibilità dello staff e il cibo!

2026-05-14 • via Nuitee
S
Sergej • couple • de
7
2026-05-14 • via Nuitee
F
Florencia • solo_traveller • cl
10
excelente hotel para conocer las playas de tokashiki
Pros:

Excelente ubicación al lado del puerto y que tengan transporte incluído hacia las playas.

Cons:

Las luces de la habitación eran muy frías y los interruptores muy lejos

2026-05-14 • via Nuitee
A
Amelie • solo_traveller • de
7
Pros:

Wir waren während der Golden Week dort, deshalb war der Preis etwas hoch. Die Fähre konnte am Tag an dem wir geplant hatten anzukommen wegen des Wetters nicht fahren. Das Hotel hat angeboten die Übernachtung für diesen Tag kostenlos zu stornieren.
Das Zimmer war sauber. Das Hotel liegt nur 5 Minuten zu Fuß vom Hafen entfernt. Es fährt mehrfach am Tag ein kostenloses Shuttle zu den Stränden.
Das Restaurant im Hotel ist gut.

Cons:

Das Zimmer ist sehr klein und man hat kaum Platz sein Gepäck abzulegen. Außerdem ist das Fenster mit Milchglas, sodass mach nicht rausschauen kann.

2026-05-13 • via Nuitee
N
Nicole • couple • de
9
Pros:

Der kostenlose Shuttle zu den Stränden war sehr gut

Cons:

Das Frühstück war jeden Tag Fisch, obwohl die Bilder auch andere Optionen vermitteln, Frühstück sehr früh nur bis 8:30

2026-05-12 • via Nuitee
F
Fulvio • couple • it
9
2026-05-11 • via Nuitee
N
Natalia • solo_traveller • cl
9
Pros:

Nos encantó quedarnos acá 🫶🏼 Fueron demasiado amables con nosotros, incluso me guardaron unos medicamentos que olvidé y eso se agradece muchísimo. Además tienen transporte a las playas, lo que hace todo más fácil para recorrer la isla. El hotel está prácticamente nuevo y aunque las habitaciones son pequeñas, son súper funcionales y cómodas 😊

2026-05-09 • via Nuitee
M
MIHO • solo_traveller • jp
8
港からすぐ！
Pros:

ロケーションが良く、スタッフの対応が親切だった。

Cons:

マットレスが固かった。

2026-05-08 • via Nuitee
A
Alex • couple • sg
10
Very good hotel!
Pros:

A little walk from the port and we are at the hotel already. Good thing that we could check in early.
The shuttle bus is perfect to go to the beaches.
The room is very comfortable, and its design allows 2 suitcases to be opened side by side.
Taiki graciously helped us with our suitcase up to 3rd floor and down again during check out.
Tet-chan, the senior pro of the hotel, was friendly and engaging.

2026-05-08 • via Nuitee
A
Alžběta • solo_traveller • cz
5
Great starting point to explore the island
Pros:

We appreciated the shuttle car that would take us to Aharen beach or Tokashiku so we felt like even though we did not rent our own car we did not mind. The shuttle goes multiple times per day and you book it easily for free through your phone. The location of the hotel is also good, right next to the bay.

Cons:

The bed was not comfortable and small for two people.

2026-05-04 • via Nuitee
M
Marie-Eve • couple • ca
6
Pros:

The restaurant (dinner menu) was good and the staff was friendly. Shuttle service is very helpful and the driver was very friendly and polite.

Cons:

Room was far too small, with an extremely uncomfortable mattress and pillows that significantly affected our sleep. The walls are paper-thin, so you can hear everything from adjacent rooms. There isn’t even enough space to fully open a suitcase.

2026-05-04 • via Nuitee