Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Invoice provided
24-hour security
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location near the port
Delicious food
Clean and organized rooms
Helpful staff
Cons:
Small room size
Limited hangers
Opaque window reducing natural light

Categories

Cleanliness
8.78
The rooms were clean and well-organized, but some reviews mentioned small room size.
Service
9.25
Staff were extremely kind, attentive, and helpful throughout all reviews.
Location
9.29
The hotel is in a great location, very close to the port with convenient shuttle services.
Room Quality
8.24
Rooms were functional and clean, but some reviews indicated small size.
Amenities
8.77
The hotel provides a shuttle service and other useful amenities.
Value for Money
8.23
Standard quality for this hotel tier considering location and amenities.
Food and Beverage
8.78
The restaurant food was praised as delicious by multiple reviews.
Overall Experience
9.05
Guests had a fantastic stay and highly recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:14

Property Description

Luxurious Amenities
Experience comfort and convenience with free WiFi, air-conditioned rooms, and complimentary toiletries.

Delectable Dining
Indulge in authentic Japanese cuisine at our on-site restaurant, offering a culinary experience like no other.

Convenient Location
Explore nearby attractions such as Teruyama Observatory and Aharen Observatory, with easy access to Naha Airport just 40 km away.

Book your stay at HOTEL KANALOA now to enjoy these superb offerings and more!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 366 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
N
Natalia • solo_traveller • cl
9
Pros:

Nos encantó quedarnos acá 🫶🏼 Fueron demasiado amables con nosotros, incluso me guardaron unos medicamentos que olvidé y eso se agradece muchísimo. Además tienen transporte a las playas, lo que hace todo más fácil para recorrer la isla. El hotel está prácticamente nuevo y aunque las habitaciones son pequeñas, son súper funcionales y cómodas 😊

2026-05-09 • via Nuitee
A
Alex • couple • sg
10
Very good hotel!
Pros:

A little walk from the port and we are at the hotel already. Good thing that we could check in early.
The shuttle bus is perfect to go to the beaches.
The room is very comfortable, and its design allows 2 suitcases to be opened side by side.
Taiki graciously helped us with our suitcase up to 3rd floor and down again during check out.
Tet-chan, the senior pro of the hotel, was friendly and engaging.

2026-05-08 • via Nuitee
M
MIHO • solo_traveller • jp
8
港からすぐ！
Pros:

ロケーションが良く、スタッフの対応が親切だった。

Cons:

マットレスが固かった。

2026-05-08 • via Nuitee
M
Marie-Eve • couple • ca
6
Pros:

The restaurant (dinner menu) was good and the staff was friendly. Shuttle service is very helpful and the driver was very friendly and polite.

Cons:

Room was far too small, with an extremely uncomfortable mattress and pillows that significantly affected our sleep. The walls are paper-thin, so you can hear everything from adjacent rooms. There isn’t even enough space to fully open a suitcase.

2026-05-04 • via Nuitee
A
Alžběta • solo_traveller • cz
5
Great starting point to explore the island
Pros:

We appreciated the shuttle car that would take us to Aharen beach or Tokashiku so we felt like even though we did not rent our own car we did not mind. The shuttle goes multiple times per day and you book it easily for free through your phone. The location of the hotel is also good, right next to the bay.

Cons:

The bed was not comfortable and small for two people.

2026-05-04 • via Nuitee
C
Connor • couple • ca
10
Modern luxury in laid back island locale.
Pros:

Amazing modern luxury accommodations in a laid back island setting. The breakfast provided was made with fresh, local ingredients and obvious skill by the chef. The staff were extremely accommodating and helpful.

Cons:

Absolutely nothing.

2026-05-04 • via Nuitee
F
Freya • couple • au
9
2026-04-30 • via Nuitee
J
Josefina • extended_group • ar
10
Pros:

The structure

Cons:

There was a kitchen in the room but no kitchen stuff. Nothing to use it, neither a plate

2026-04-29 • via Nuitee
F
Filip • couple • cz
10
Pros:

Clean rooms, great location, and very helpful staff.

2026-04-28 • via Nuitee
J
Jose • family_with_children • jp
8
Great stay very good amenities, helpful staff
Pros:

Location is great facilities are perfect. Has washing coin machine for your clothes and you have everything you need for the island either there or nearby.

Cons:

Some things are a bit pricey. But I guess it’s the way it is when there are not many options. The room is a bit small for 4 futons

2026-04-28 • via Nuitee
M
markus • couple • de
6
Cons:

Man muss jedes Mal den Shuttle zum Strand nehmen, um zum Strand zu kommen. Der wird zwar vom Hotel bereitgestellt, aber es ist dennoch nervig und nimmt bisschen das strandurlaubserlebnis weg

2026-04-27 • via Nuitee
C
Cara • solo_traveller • de
7
2026-04-26 • via Nuitee
F
Filip • couple • cz
10
Pros:

Great location, clean rooms, what makes it really worthy are very kind and helpful employees.

2026-04-23 • via Nuitee
D
Dario888 • solo_traveller • de
8
Auf jeden Fall zu empfehlen
Pros:

Gute, zentrale Lage in der Nähe zur Fähre. Sehr gutes Restaurant

Cons:

Der Raucherbereich direkt vor dem Fenster

2026-04-23 • via Nuitee
T
Tricia • solo_traveller • ie
7
Staff were so good and went over and beyond to cater for our needs. Free shuttle bus to the beaches. Nothing to do on ra
Pros:

It was clean and the staff were wonderful.

Cons:

The restaurant was very basic and had run out of fish one night. Breakfast was only Japanese style with little else to offer. The food that was provided was excellent though. There was no area to relax in when it was raining so you were very confined to your bedroom.

2026-04-23 • via Nuitee
M
Maxi • couple • de
8
Pros:

Super Shuttle Service zu den Stränden, sehr leckere Fisch-Gerichte.

Cons:

Kleine Zimmer, es fehlen ein paar Haken für die Handtücher.

2026-04-22 • via Nuitee
C
Christiane • solo_traveller • de
10
I would book again
Pros:

Cleanliness was great, great bed, great food and awesome service. Definitely recommended

2026-04-20 • via Nuitee
M
Magali • couple • ar
10
Increíble elección
Pros:

La ubicación cerca del puerto, el servicio de traslado al aeropuerto y el staff es increíble

Cons:

Las habitaciones son algo pequeñas y ruidosas

2026-04-20 • via Nuitee
J
Jensy • couple • us
10
Comfortable and convenient
Pros:

We loved the at we were able to reserve a car to explore the island from the hotel. Also like that the room was comfy and had everything we needed for a one night stay .

Cons:

N/A

2026-04-20 • via Nuitee
D
Daiki • solo_traveller • jp
10
2026-04-19 • via Nuitee