Heights Hotel

Hotels
8 (1200 reviews)
Isle Of Portland, Nr Weymouth , Portland , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Great views
Cons:
Uncomfortable beds
Inconsistent room quality
Limited food choices

Categories

Cleanliness
7.46
Some reviews indicated that the rooms and bathrooms were run-down and not very clean.
Service
8.43
Staff were consistently noted as friendly and helpful throughout the reviews.
Location
8.97
Many reviews highlighted the excellent location and beautiful views.
Room Quality
6.92
Several guests mentioned that the rooms were old and lacking in maintenance.
Amenities
7.95
Amenities such as breakfast options were appreciated, although some items needed improvement.
Value for Money
8.41
Most guests felt the hotel provided good value, especially given the location.
Food and Beverage
7.46
Food quality varied, with some praising breakfast while others found it pricey and lacking in options.
Overall Experience
8.43
Overall satisfaction was high with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Stunning Views

Perched atop Portland near Weymouth, Heights Hotel offers breathtaking vistas of Chesil Beach, Lyme Bay, and Portland Harbour.

Modern Accommodations

With well-appointed en suite bedrooms, Heights Hotel sets high standards for modern comfort and convenience.

Dining and Events

Indulge in locally sourced delights at the bar, bistro, and coffee shop while soaking in the beautiful sea and coastal views. Plus, our conference and function facilities can accommodate up to 150 guests.

Experience luxury and serenity at Heights Hotel - book your stay now for an unforgettable coastal retreat.

Important information:

Please note that construction work is taking place on the property grounds between December 2020 and January 2021.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1200 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
R
Raymond couple gb
7
Wonderful views
Pros:

Location
Staff very accommodating
All food very good

Cons:

Whole place is looking rather tired and ready for a refurbishment.

2026-06-04 via Nuitee
G
George solo_traveller gb
3
Pros:

Perfect location amd fab view

Cons:

The place needs updating.

2026-06-03 via Nuitee
F
Francisca couple gb
8
Overall it was good and I recommend the place. Hopefully in the future the hotel won’t be so short-staffed, so staff won
Pros:

The location was great, breakfast was pretty good and the room was spacious and comfortable

Cons:

Sounds isolation wasn’t great and the hotel was clearly short-staffed in the bar/restaurant, as well understocked for tap beer over the entire bank holiday weekend. Staff looked in general pretty stressed. On the first night we had to wait 1hr for starters to arrive. They also tried to bill us twice for a dinner we had already paid — luckily we kept all receipts (an apology would have been nice though…).

2026-06-02 via Nuitee
S
Steve solo_traveller gb
10
Pros:

Location, Staff and food

2026-05-31 via Nuitee
J
Jan couple gb
7
Great food lovely setting to watch the sun go down
Pros:

Location

Cons:

Nothing

2026-05-31 via Nuitee
S
Steven couple gb
6
Nice location but hotel need a major upgrade and a price review because it’s over priced for what you get.
Pros:

The view. The young lady called Fay doing the waitress behind the bar/food area, lovely lady very helpful, she was amazing and definitely a good asset to the hotel. The breakfast staff were nice and took time to know our names.

Cons:

Outdated, no atmosphere, boring, Resturant opening timed not open long enough, coffee shop closing early especially when people come up to see the view, Menu the same everyday. Limited staff doing everything all day, chef trying to cancel food so he doesn’t finish late. Not once in 4 days was the room visited by house cleaners, bin emptied by us, wifi not working in room. From the moment you arrive and see the hotel for the first time you can tell from the outside that is tired and needs a revamp. So many good things about it but let down by the outside, reception is spacious and welcoming, walked into the coffee shop only to be told they were closing and the bar upstairs opens at 5pm, not the sort of welcoming statement you want from the staff. The bar menu needs to be more varied as it was hit during our stay a bigger salad option would have been appreciated not all like burgers.

2026-05-30 via Nuitee
M
Malcolm solo_traveller gb
9
2026-05-29 via Nuitee
P
Patricia couple gb
8
Comfortable stay.
Pros:

Fantastic view and friendly staff

Cons:

Breakfast too early

2026-05-29 via Nuitee
A
Anita couple ch
8
Solides Hotel an top Lage mit sehr freundlichem Personal.
Pros:

Top Lage, sehr freundliches Personal, kostenloser Parkplatz.

Cons:

Zimmer in die Jahre gekommen und könnten sauberer sein. Frühstück könnte abwechslungsreicher sein. Brot gibt es gar keins nur Toast, Käse auch nicht vorhanden.

2026-05-28 via Nuitee
R
Robert solo_traveller gb
8
Pros:

Friendly staff. Nice food and fantastic location

Cons:

The staff we met were lovely and friendly. However more staff were needed in the restaurant and bar in evenings as the wait times could be frustrating at times. It was also dissapointing many of the drinks were unavailable due to having run out.

2026-05-27 via Nuitee
B
Brian couple gb
7
Not up to expectations.
Pros:

View was exceptional, breakfast was good, but not very hot. room was on the small side but the outside private patio was a
bonus.

Cons:

The staff were under a lot of pressure and had difficulty in coping, especially the kitchen as waiting time was very long for a meal. The bar was not maned and led to long waits. Not good value for money.

2026-05-26 via Nuitee
J
Julie couple gb
7
The best location for a break to see isle of portland, chesil beach
Pros:

Amazing location, stunning views, great for sunsets, easy free parking, great buffet breakfast, friendly (but not enough) staff

Cons:

Not enough staff at Sunday carvery, two ladies trying to do bar and waiting and clearing. They did the best they could, and the lady from reception helped too.
Housekeeping isn’t every day, was told at check we may or may not get daily maid.
Rooms are a bit dated and old fashioned (but everything worked after we changed rooms as first room patio door would not open).

2026-05-26 via Nuitee
A
andy solo_traveller gb
10
Pros:

The views are stunning

Cons:

n/a

2026-05-25 via Nuitee
A
Alan couple gb
9
2026-05-25 via Nuitee
P
Peter-Pia solo_traveller ch
7
In die Jahre gekommenes Hotel an bester Aussichtslage
Pros:

Super Aussicht (vom Hotel, nicht vom Zimmer!). Geräumiges Zimmer, bequemes Bett.

Cons:

Zimmer im EG war recht düster und in die Jahre gekommen. Obwohl angepriesen als täglich auch abends geöffnet, war das Bistro geschlossen. Preis-Leistungs-Verhältnis aus unserer Sicht nicht gerechtfertigt.

2026-05-25 via Nuitee
J
JOHN solo_traveller gb
10
Hotel with a proper view.
Pros:

Obviously, the location with the brilliant views along Chesil Beach. The staff, as previously recorded, were welcoming and friendly. The provision of a takeaway breakfast was really useful on departure.

Cons:

It is difficult to complain, but the bombardment of the sun into the restaurant during evening time was quite uncomfortable.i

2026-05-24 via Nuitee
C
Chris couple gb
8
2026-05-24 via Nuitee
P
PRFC solo_traveller gb
5
A beautiful location and a passable stay.
Pros:

The Hotel has one of the most spectacular locations. Unfortunately it simply doesn't match that with the level of 'finish' you would expect for the price charged & it's superb views.

Cons:

The rooms are dated and need refreshing as does a good deal of the interior of the Hotel.

2026-05-22 via Nuitee
J
Johanna solo_traveller gb
9
Comfortable clean hotel in great location
Pros:

Easy parking, lovely location .

2026-05-20 via Nuitee
M
Matthias couple de
9
Pros:

Lage ist super! Beste Aussicht ever!

Cons:

Alte Ausstattung im Zimmer.

2026-05-17 via Nuitee