Hotel Reforma

Hotels
8.5 (5 reviews)
Calle Reforma Calle Reforma #14 , Tuxpan , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Soundproof rooms
Packed lunches
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Streaming amenities
Cons:
Cleanliness issues
Service inadequacy due to lack of staff

Categories

Cleanliness
7.58
The cleanliness of the room was poor as the areas were not adequately cleaned at check-in.
Service
9.05
The hotel has great potential but is hindered by a lack of staff leading to issues in service quality.
Location
9.09
The location is perfect and very convenient, with many amenities nearby.
Room Quality
8.04
Room quality was satisfactory but affected by noise and cleanliness issues.
Amenities
8.57
Amenities were good, particularly the streaming capabilities; standard quality for this hotel tier.
Value for Money
8.53
Value for money is acceptable; however, service and management issues could affect overall perception.
Food and Beverage
8.58
Food and beverage quality was not explicitly mentioned, but presumed adequate.
Overall Experience
8.55
Overall experience was pleasant despite some cleanliness and service concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:16

Property Description

Luxurious Accommodation
Hotel Reforma in Tuxpan offers a luxurious stay with beautifully appointed rooms featuring city views. Each room comes with modern amenities including a flat-screen TV and a private bathroom stocked with complimentary toiletries.

Dining and Entertainment
Indulge in a culinary journey at the hotel's restaurant serving delectable international cuisine, or unwind at the bar with a refreshing drink. The terrace provides a perfect spot to relax and enjoy the surroundings.

Convenience and Hospitality
Benefit from free WiFi, free private parking, and 24/7 reception assistance from bilingual staff. Whether you need travel tips or any assistance, our team is dedicated to ensuring a comfortable and memorable stay.

Experience elegance and convenience at Hotel Reforma. Book now for an unforgettable stay in Tuxpan!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.5
Based on 5 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
I
Isadora • family_with_children • mx
9
Pros:

Que está céntrico

Cons:

Que los inquilinos de la planta de arriba, no me dejaron dormir, se escuchaba que movían una silla, la puerta del baño la azotaban

2026-03-20 • via Nuitee
C
Cruz • family_with_children • mx
8
2025-12-28 • via Nuitee
R
Raymundo Antonio • family_with_children • mx
8
Pros:

La comodidad de la pantalla para usar plataformas de streaming, la ubicación es perfecta ya que todo queda muy cerca

Cons:

La cama se veía muy limpia, pero el el día que me entregaron la habitación se veía que no habían barrido bien y los cajones del tocador y la recamara estaban muy sucios, con basurita y algunos tenían un cabello.
Literalmente se escuchaba todo, no se siente privacidad y lo hace un poquito incómodo.

2025-12-27 • via Nuitee
V
Villalvazo • family_with_children • mx
1
Pros:

La ubicación y el hotel es un lugar extraordinario, mi recomendación es que metan más personal en su equipo, para dar la atención necesaria a los clientes, por que por la falta de personal, se sucitan problemas muy importantes.

Cons:

Que no tienen, el personal suficiente para dar la atención requerida a los huéspedes, y al final del problema, no se me hace justo que el hotel responsabilice a sus trabajadores por falta de sus mismas ineficiencias de la administración del hotel, es poco profesional, y solo demuestra mas el abuso del empresario, espero den solución a los temas

2025-12-14 • via Nuitee
A
Arath • couple • mx
8
Pros:

Si te pasas 30 segundos del check out, ya te quieren obligar y cargar otra noche

Cons:

El ruido

2025-11-15 • via Nuitee
O
Ordonez • couple • us
8
2025-11-01 • via Nuitee