Gateway Bekal, Kerala

Hotels
8.6 (201 reviews)
671318, Kanhangad - Kasaragod State Highway , Bekal , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great facilities
Helpful staff
Cons:
Location issues
Manager's behavior

Categories

Cleanliness
8.55
Overall clean, comfortable, and well maintained.
Service
8.85
Staff were genuinely kind and attentive, providing excellent hospitality.
Location
8.75
Conveniently located near the Bekal Fort and Beach, with great views.
Room Quality
8.55
Rooms were clean and spacious, contributing to a pleasant experience.
Amenities
8.35
Facilities were enjoyable with good choices for activities.
Value for Money
8.45
Good quality food and services for the price paid.
Food and Beverage
8.65
Good breakfast spread and food quality.
Overall Experience
8.65
An overall great property with wonderful facilities and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:45

Property Description

Luxurious Accommodation
Experience comfort and style in our well-appointed rooms with modern amenities and picturesque views from the balcony.

Relaxing Outdoor Pool
Unwind and soak up the sun by our refreshing outdoor swimming pool, surrounded by lush greenery for a tranquil retreat.

Delicious Dining Options
Indulge in a delightful buffet breakfast each morning at our restaurant, offering a variety of culinary delights to start your day off right.

Book your stay at Gateway Bekal now for a memorable and relaxing getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 8.55
Service: 8.85
Location: 8.75
Room Quality: 8.55
Amenities: 8.35
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 8.65
B
Bhavanishankar • couple • in
9
it was an excellent stay
Pros:

Ambiance, location, food and staff courtesy all were very good

Cons:

narrow road to resort

2026-08-24 • via Nuitee
P
Padmakumar • extended_group • in
7
A serene spot for a relaxing holiday
Pros:

The location is good. Very good facilities including cycling, pickleball, cricket and lots of space to walk around. Service was very good in patches.

Cons:

Service in the restaurant was poor and slow. Room service was slow

2026-08-16 • via Nuitee
A
AJITH • extended_group • in
9
It was a pleasure to be there
Pros:

Hospitality of the staff

Cons:

Design and location

2026-08-16 • via Nuitee
J
john • family_with_children • in
10
Pros:

Very good service and a well maintained property for families.

2026-08-16 • via Nuitee
S
suresh • couple • ae
10
2026-08-15 • via Nuitee
D
Diksith • family_with_children • in
10
2026-08-14 • via Nuitee
P
Purbasha • solo_traveller • in
10
Pros:

Dear Team at Gateway Bekal,

Thank you for an incredible stay. From the moment we arrived, the serene beauty of the resort combined with your team’s effortless warmth made our trip truly unforgettable. Extraordinary hospitality comes down to the people, and your team made us feel thoroughly cared for from check-in to departure.

We want to share our deepest gratitude for the staff members who made our time so special:

Shyamli – Thank you for making our check-in process so smooth, welcoming, and easy right from the start.

Indrajeet – We deeply appreciated your flexibility in accommodating our early arrival request and arranging a wonderful room upgrade that set a luxurious tone for our stay.

Aburaj – Thank you for listening so attentively when we raised a concern regarding food cuisine and taking swift, personal care to ensure everything was tailored to our satisfaction.

John & The Restaurant Team – Your delightful attention at mealtime—especially making sure dessert was served so every dining experience ended on a sweet note—made every meal feel like a celebration.

Thappa & Smita – Thank you both for your constant warmth, attentive care, and seamless service throughout the resort.

The genuine kindness, responsiveness, and hospitality shown by everyone at Gateway Bekal created memories we will cherish for a long time. Thank you all, and we look forward to visiting again!

2026-08-09 • via Nuitee
B
Bhat • solo_traveller • in
10
Pros:

Lovely place, comfortable and clean. Wonderful food.

2026-08-03 • via Nuitee
M
Mujeeb • couple • in
8
Nice property, staff member are courteous.
Pros:

Excellent

Cons:

Need much efforts to improve breakfasts.

2026-07-25 • via Nuitee
A
Abdul • couple • in
9
2026-07-23 • via Nuitee
T
Tanushree • family_with_children • in
9
Awesome
Pros:

Our stay was superb

Cons:

Nothing

2026-07-22 • via Nuitee
A
Anil • solo_traveller • in
10
Pros:

All were excellent

2026-07-22 • via Nuitee
T
TARAKAD NARAYANAN • family_with_children • in
10
Awesome stay with memories to cherish for a life time.
Pros:

My overall experience at the Gateway Bekal was excellent. The breakfast spread was too good covering continental to south Indian cuisine along with the live counters. The location of the hotel is one of the highlights nestled between the backwaters . We were upgraded to a superior room without our asking and the staff were courteous and very helpful. I would definitely recommend this hotel to all the travelers visiting this place.

Cons:

Nothing. Everything exceeded my expectations. Keep up the good work..!!

2026-07-21 • via Nuitee
K
KARAN • family_with_children • in
10
2026-07-11 • via Nuitee
A
Abdul • couple • in
10
2026-06-26 • via Nuitee
A
Anuj • solo_traveller • in
10
Get to the Gateway Bekal
Pros:

Excellent location, well maintained property, excellent food and "Taj level" service....what more can one ask for?

2026-06-23 • via Nuitee
P
PHILIPS • solo_traveller • in
8
Pros:

The beautiful property

2026-06-21 • via Nuitee
M
Maya Menon • family_with_children • in
9
A Green Getaway at Gateway. Bekal
Pros:

The photos of the property accurately convey what the living experience would be. Staff were very polite and attentive. We loved the free high tea all guests could avail of every day. There were games to play. Spa to relax and rejuvenate and an expansive space to just stroll through. We were also able to get a room upgrade at an extra cost.

Cons:

Nothing honestly! It's a well maintained property in the true tradition of a Taj Group hotel.

2026-06-21 • via Nuitee
S
SAIEEM AZEEZ • solo_traveller • in
1
Luxury Price, Poor Experience – Not Worth Your Hard-Earned Money
Pros:

• Refreshing welcome drink on arrival.
• A birthday cake slice with a "Happy Birthday" message, which initially felt special. Later I realized it seems to be a standard gesture for many guests, but it was still a nice touch.
• Complimentary evening tea and snacks.

Cons:

1. Unwelcoming Reception Experience

The lady who handled our check-in was not welcoming at all. There was no smile, warmth, or effort to make us feel comfortable. We genuinely felt like unwanted guests. Even simple questions such as bird-watching timings were answered vaguely, without any enthusiasm to help.

I later noticed similar complaints in other Google reviews, which suggests this is not an isolated incident. A luxury hotel's first impression starts at reception, and Gateway Bekal failed badly in this aspect.

2. Serious Safety Issue – Broken Glass in Room 209

This was the most disturbing part of our stay.

On the first night, my 4-year-old daughter found sharp pieces of broken glass on the bed. While checking further, we found more glass pieces on the floor. This means the room was either not cleaned properly or not inspected before allotting it to a family with small children.

I immediately informed reception. Instead of immediately shifting us to another room, the duty manager first asked whether housekeeping could come and clean the room. I found this response completely unprofessional. The safety of guests, especially children, should never be compromised.

Only after insisting repeatedly was the room changed. This incident alone is enough for me to question the hotel's maintenance and safety standards.

3. Poor Buffet Management

Breakfast was chaotic.

On Day 1, sambar remained empty for over 30 minutes. Staff were either unaware or not bothered.

On Day 2, I waited nearly an hour for an egg omelette. Waiting for such a basic breakfast item for that long in a premium hotel is unacceptable.

4. Overall Experience

Most of the staff appeared indifferent and lacked hospitality. The property itself may look beautiful, but good hotels are remembered for service, safety, and attention to guests—not just scenery.

This trip was meant to be quality family time, but instead it became a disappointing experience and a waste of hard-earned money.

2026-06-15 • via Nuitee
J
JACOB • couple • in
9
Pros:

This is a 5star property spread across 30 acres by the side of the backwaters.
The main building and the cottages are built in Kerala style and there is plenty of greenery all around the cottages.
The hotel lobby with elephants made out of cane and other artefacts is a reflection of Kerala’s art and culture. The lobby has also a tea cart serving local snacks and tea.
Rooms are large and well furnished.
Corridors to the room on first floor were not well maintained.
High Tide, the bar offered a wide choice of drinks. Bar had a pool table.
There are lots of activities to do inside the property; like cycling, boating, paddle boating, kayaking, fishing, big pool with bar, cricket and pickleball court. Other indoor games are Table Tennis, Chess, Carroms etc.
What I enjoyed most about this property is walking around and the number of activities that kept us engaged inside the property.

Cons:

For such a large property, there is only one restaurant, which serves local and global cuisine. Though the breakfast spread was good, the food was nothing great. The South Indian breakfast was mediocre and were not tasting authentic at all.
Restaurant was too crowded during breakfast time and there was too much delay for the made to order items.
Ambience of the bar was not very appealing.
Check-in wait time was too long.

2026-06-15 • via Nuitee