Astana International Hotel

Hotels
6.9 (1794 reviews)
Baitursynova Street 113 , Almaty , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Daily cleaning
Cons:
Dated hotel
Insufficient food variety
Cleanliness issues
Old furniture

Categories

Cleanliness
5.79
Cleanliness mentioned as poor with dirty carpets and awful room smells.
Service
8.26
Staff were accommodating and helpful when needed.
Location
8.8
Excellent location with shops and restaurants nearby.
Room Quality
5.25
Rooms were described as old and in need of repair.
Amenities
7.28
Amenities are average and could be improved, but there are good offerings like breakfast.
Value for Money
6.74
Decent value, but some aspects fall short of expectations.
Food and Beverage
6.29
Food variety could be improved; some liked the oatmeal while others desired more options.
Overall Experience
6.76
Overall experience is acceptable but with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:34

Property Description

Luxurious Accommodation and Dining

Experience the epitome of luxury at Astana Hotel, located steps away from Almaty Central Stadium. Indulge in French and Kazakh cuisine at the elegant Sulu restaurant, and enjoy live piano music at the lounge bar.

Modern Amenities

Relax in spacious rooms equipped with satellite TV, a minibar, and a private balcony. Pamper yourself in the luxurious bathrobes and toiletries provided in the modern bathrooms. Stay connected with complimentary Wi-Fi access throughout the hotel.

Convenient Location

With a tram stop right outside the hotel, explore Almaty with ease and convenience. Just a short walk from Republic Square, Astana Hotel is the perfect choice for travelers looking to immerse themselves in the vibrant city life.

Book your stay at Astana Hotel now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 1794 reviews
Cleanliness: 5.79
Service: 8.26
Location: 8.8
Room Quality: 5.25
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 6.76
M
Małgorzata • solo_traveller • pl
6
Pros:

Śniadania kiepskie

2026-06-05 • via Nuitee
B
Batyr • solo_traveller • kz
8
Хорошо было бы заменить лифты
Pros:

В номере чисто. Вода свежая.

Cons:

Во время завтрака все столы были заняты грязной посудой в то время как гости занимали всего 3 столика

2026-06-01 • via Nuitee
Виктор • couple • kz
2
Необходим срочно ремонт
Pros:

Местоположение

Cons:

Всё очень древнее

2026-05-23 • via Nuitee
D
deepel • family_with_children • kz
8
2026-05-22 • via Nuitee
D
Dara • solo_traveller • kz
8
2026-05-20 • via Nuitee
Назарова • solo_traveller • kz
10
2026-05-18 • via Nuitee
P
Prasenjit Bhattacharya • solo_traveller • in
1
Don't book Hotel Astana International
Pros:

It's location

Cons:

Room, breakfast items, Dining arrangement, staffs esp. Front desk staffs are very uncooperative

2026-05-17 • via Nuitee
H
Ho Tak • extended_group • hk
6
2026-05-17 • via Nuitee
S
SOURAV • solo_traveller • in
7
Pros:

Centrally located. Just opposite the bus stand. Near the metro station. Breakfast is good.

Cons:

Reception staffs are not welcoming or helpful.

2026-05-17 • via Nuitee
N
Natig • solo_traveller • az
6
2026-05-08 • via Nuitee
V
Vali • couple • az
10
Old school but gold one
Pros:

Stability and calmness with nice coffeeshop at the reception.

Cons:

A bit old fashioned, but it is also good.

2026-05-03 • via Nuitee
D
Dauren • solo_traveller • kz
7
Pros:

Хорошое месторасположение

Cons:

Старая мебель и все старое уже. Необходим ремонт и обновление. Ресепш и персонал не отвественно относятся к документам по командированию

2026-05-01 • via Nuitee
Жазира • solo_traveller • kz
10
2026-05-01 • via Nuitee
S
Svetlana • solo_traveller • kg
7
2026-04-22 • via Nuitee
Эльвира Айджанова • family_with_children • kz
7
Pros:

Местоположение.

2026-04-18 • via Nuitee
Эльвира Айджанова • solo_traveller • kz
7
2026-04-18 • via Nuitee
D
Dayana • couple • kz
10
2026-04-17 • via Nuitee
A
Amandeepsingh • couple • in
9
2026-04-16 • via Nuitee
Карлыгаш • family_with_children • kz
8
2026-04-14 • via Nuitee
A
Aisulu • solo_traveller • kz
10
2026-04-12 • via Nuitee