Astana International Hotel

Hotels
6.9 (1761 reviews)
Baitursynova Street 113 , Almaty , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Daily cleaning
Cons:
Dated hotel
Insufficient food variety
Cleanliness issues
Old furniture

Categories

Cleanliness
5.79
Cleanliness mentioned as poor with dirty carpets and awful room smells.
Service
8.26
Staff were accommodating and helpful when needed.
Location
8.8
Excellent location with shops and restaurants nearby.
Room Quality
5.25
Rooms were described as old and in need of repair.
Amenities
7.28
Amenities are average and could be improved, but there are good offerings like breakfast.
Value for Money
6.74
Decent value, but some aspects fall short of expectations.
Food and Beverage
6.29
Food variety could be improved; some liked the oatmeal while others desired more options.
Overall Experience
6.76
Overall experience is acceptable but with several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:34

Property Description

Luxurious Accommodation and Dining

Experience the epitome of luxury at Astana Hotel, located steps away from Almaty Central Stadium. Indulge in French and Kazakh cuisine at the elegant Sulu restaurant, and enjoy live piano music at the lounge bar.

Modern Amenities

Relax in spacious rooms equipped with satellite TV, a minibar, and a private balcony. Pamper yourself in the luxurious bathrobes and toiletries provided in the modern bathrooms. Stay connected with complimentary Wi-Fi access throughout the hotel.

Convenient Location

With a tram stop right outside the hotel, explore Almaty with ease and convenience. Just a short walk from Republic Square, Astana Hotel is the perfect choice for travelers looking to immerse themselves in the vibrant city life.

Book your stay at Astana Hotel now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 1761 reviews
Cleanliness: 5.79
Service: 8.26
Location: 8.8
Room Quality: 5.25
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 6.76
K
Kalyicha • family_with_children • kg
7
2026-01-19 • via Nuitee
Екатерина • extended_group • kz
10
Второй раз в этой гостинице, нам нравится. Плотные завтраки, все рядом. Внимательный персонал
Pros:

Все в шаговой доступности, рядом метро

2026-01-19 • via Nuitee
Баялиев • family_with_children • kz
3
2026-01-19 • via Nuitee
D
Deby • couple • my
10
2026-01-10 • via Nuitee
K
Kairat • extended_group • kz
6
2026-01-05 • via Nuitee
A
albert • solo_traveller • gb
8
Good hotel outdated but does the job , location was excellent
Pros:

Location

Cons:

Hotel was very dated , staff weren’t visible

2025-12-31 • via Nuitee
H
Hazel • family_with_children • ae
7
Pros:

The location, daily cleaning of the room, and very accommodating staff whenever I have requested something, they were very helpful to assist.

Cons:

The food seems like the same menu everyday. We liked the oatmeal though. But we hope that there will be a variety of other dish being served during breakfast. They can do it alternately, but not the same dish everyday.

2025-12-26 • via Nuitee
Бостанова • solo_traveller • kz
3
впечатление печальное
Pros:

Персонал и расположение понравилось, так же завтраки

Cons:

ковроланы грязные, в комнатах ужасный запах, мебель устарела и требуется капитальный ремонт всего отеля, кафель разбит, тренажеры в зале требуют ремонта

2025-12-26 • via Nuitee
A
Abdelrahman • couple • bg
1
2025-12-26 • via Nuitee
Сайбаталова • solo_traveller • kz
8
2025-12-24 • via Nuitee
G
Gulmira • couple • kz
10
2025-12-21 • via Nuitee
M
Manat • solo_traveller • kz
4
Pros:

Отель старый , нуждается в ремонте .

2025-12-20 • via Nuitee
R
Remigijus • solo_traveller • lt
9
2025-12-18 • via Nuitee
L
Lijo • solo_traveller • in
5
2025-12-16 • via Nuitee
D
Dimitrios • extended_group • de
7
Pros:

Very good location with many shops and restaurants around

Cons:

Definitely not a four star hotel, maybe 3 stars

2025-12-13 • via Nuitee
Z
Zhulduz • solo_traveller • kz
10
2025-12-12 • via Nuitee
Александр • solo_traveller • kz
8
Pros:

Расположение понравилось

Cons:

Не понравилось что мебель вся убитая в номере,

2025-12-10 • via Nuitee
Айымгуль • couple • kz
7
2025-12-08 • via Nuitee
E
Elmira • solo_traveller • kz
7
2025-12-07 • via Nuitee
L
Laura • family_with_children • kz
5
Pros:

Breakfast

Cons:

The room

2025-12-06 • via Nuitee