Phoenix Halls

Hotels
8 (549 reviews)
University of Brighton Phoenix Halls, Southover street , Brighton & Hove , gb

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Children allowed

Facilities

Non-smoking rooms
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Missing amenities

Categories

Cleanliness
6.75
Issues with cleanliness and hygiene reported due to scale in kettle and lack of soap.
Service
9.25
Staff were supportive and helpful beyond their scope.
Location
9.25
Location is great, close to bus stops and easy access to main attractions.
Room Quality
8.25
Rooms were clean and well-equipped for work, but some issues with heat.
Amenities
7.25
Some amenities like kitchen tools were missing; kettle needed descaling.
Value for Money
7.75
Service charge puzzled guests; overall value for the location is good.
Food and Beverage
7.25
Basic provisions like tea and coffee provided, but lack of soap noted.
Overall Experience
8.25
Mixed feelings due to specific issues, but location and service elevated the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:01

Property Description

Modern Aparthotel in the Heart of Brighton & Hove

Convenient Location: Phoenix Halls is conveniently located near popular attractions such as Brighton Beach and Victoria Gardens, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation: The units at the aparthotel are designed for comfort and convenience, with amenities such as a desk, private bathroom, and fully equipped kitchen in some rooms. Guests can also enjoy complimentary WiFi and parking on site.

Nearby Attractions: With Brighton Dome, Brighton Pier, and the railway station in close proximity, guests can easily immerse themselves in the vibrant atmosphere of Brighton & Hove.

Experience the best of Brighton & Hove at Phoenix Halls - Book your stay now for a memorable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8
Based on 549 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
K
Kimberley • extended_group • ca
9
2026-01-19 • via Nuitee
P
Patricia • solo_traveller • gb
8
Good for short stay
Pros:

It's minimalistic

Cons:

Light filtering through after closing the blinds

2026-01-19 • via Nuitee
R
Richard • solo_traveller • gb
7
2026-01-19 • via Nuitee
K
Kast • extended_group • gb
9
2025-11-13 • via Nuitee
S
Siofra • extended_group • gb
8
2025-10-13 • via Nuitee
A
Amanda • solo_traveller • gb
4
Disappointing - would not stay there again.
Pros:

The staff were lovely and the sheets were clean. The room was extremely hot but as the windows cannot be opened fully, the lovely woman on reception lent me a desk fan to use which was a lifesaver the first night. The location was helpful as there was a bus stop very close.

Cons:

A £3/night service charge was puzzling as it is made clear that rooms are not cleaned each night and you are directed to clean up after yourself in the kitchen/common room.
Wi-fi never worked, despite email requests to sort it and it was the same for other people staying in that flat.
Small bag of tea and coffee was nice touch when arrived but the kettle in the kitchen was filled with scale and I was sick after drinking a brew made using it before I thought to check inside the kettle.
Mini shower gel and toilet roll provided but no soap?? - I had to go out as soon as I arrived just to buy some soap for the bathroom - not very hygienic. I can understand environmental concerns but there are ways to ensure basic hygiene still.

2025-10-02 • via Nuitee
S
Saumyadripta • solo_traveller • in
10
Its a wonderful place to stay. Both Thumbs UP!!
Pros:

It was a wonderful stay. The staff was very supportive and helped me out beyond their scope. The room was clean with good tables and chairs, I really needed for my work, with lots of power ports. Toilets were also very clean. The kitchen was great and super convenient to use. The stay made me feel at home. Will look forward to any future stay whenever I get the chance to visit Brighton. I came from India for a conference and was a bit apprehensive, but the stay made me very comfortable. Also, the location is right next to two main bus stops that have buses going directly to the Brighton station or towards the pier/ university. So a super good place to stay if visiting Brighton.

Cons:

There is a strict timing for checking in at or after 3. This is difficult for international travellers like me who seldom have the chance or the opportunity to time their travel perfectly. So having travelled for more than 15 hours, I still had to wait for another 3-4 hours before I could check in.
Looking at this challenge, it would be good if there were options provided for early check-in. Since the booking was done nearly 2-3 months ago, there can be an option that allowed for more flexible check-in or change the timing of check-in. This will make it perfect for future guests who may not have the opportunity to time their travel. However, for the convinience of the staff, additional requirement like informing beforehand atleast 1-2 weeks ago or something similar can be applied to ensure this feature.

2025-09-15 • via Nuitee
S
sarabjit • solo_traveller • gb
7
Great location at a great price
Pros:

Location was great. Around the corner from the bus stop.
Kitchen- useful to have access to fridge, kettle and microwave.
Friendly reception staff.
Can leave luggage there after check-out and collect later.
Good amount of space for a single traveller.
Towels and extra toilet rolls available.

Cons:

The kettle needed descaling.
The shower is fixed whereas personally I prefer a shower head that can be moved around
No cooking pans or utensils- although description says these would be available so cooking wasn't possible

2025-09-15 • via Nuitee
A
andy • solo_traveller • gb
8
Perfect for what I required it for.
Pros:

The communal kitchen was a bonus. It was easy to walk from the railway station. There was also a bus stop at the door.

Cons:

The bathroom desperately needed a towel rail.

2025-09-13 • via Nuitee
M
Michael • solo_traveller • gb
8
2025-09-12 • via Nuitee
V
VIDA • solo_traveller • gb
5
They should consider basic needs to the provision. Mixed feelings
Pros:

It was easy to get to with bus.

Cons:

As a basic need you will expect little things like bathroom accessories and ironing for your stuff. I had one night of stay in another student accommodation and it was fantastic as compared to this one. I had basic needs for the bathroom and iron for my clothes. It would be great if they have basic stuff as part of it. They should bear in mind we are not students who are expected to bring everything. This is more like bed and breakfast. Many thanks

2025-09-11 • via Nuitee
J
James • extended_group • ie
7
Good value, good location
Pros:

Great value for en suite rooms and close enough to walk where you need to.

Cons:

It was very warm, with no ability to leave windows open or anyway to circulate aim through the room. And the beds we not built for heavier / taller people.

2025-09-09 • via Nuitee
J
John • extended_group • gb
7
2025-09-08 • via Nuitee
M
Maike • solo_traveller • de
7
Pros:

Sehr nettes Personal
Gute Wäscherei Möglichkeiten
Nur kurze Wege ins Zentrum
Parkplatzvorhanden zu gutem Preis

Cons:

Einfache Zimmer - teilweise in die Jahre gekommen
Große Küche hatte kaum Besteck oder Tassen und teilweise sehr verschmutzt
Leider kein Spiegel in der Nähe der Steckdosen - zum Haare föhnen/stylen problematisch

2025-09-03 • via Nuitee
S
SANDRINE • solo_traveller • fr
10
Pros:

I really appreciated the quality of accomodation... The staff at réception was so lovely. I was given a welcome bag once arriving at Brighton University. I can recommend Phoenix Halls University. Thank you again and see you next time for a 'fish and chips break'!

Cons:

Nothing

2025-09-01 • via Nuitee
S
Shawn • solo_traveller • gb
8
Enjoyable Brighton stay
Pros:

A near central location, close to the North Laines, with a couple of great pubs just up the road. Comfortable, single room. Very secure. The little welcome pack with water, tea, coffee and biscuits is a nice touch and the staff were so helpful and friendly. Although the price has risen considerably since I first stayed here (that’s Brighton), I wouldn’t hesitate to stay again.

2025-08-30 • via Nuitee
P
Patrick • solo_traveller • gb
7
Very enjoyable, as always.
Pros:

A convenient central location. A comfortable en-suite study-bedroom.

Cons:

Some of the cutlery in the communal kitchen should have been replaced. There were blunt knives and tin openers.

2025-08-29 • via Nuitee
M
matteo • solo_traveller • it
10
2025-08-29 • via Nuitee
T
Tony • solo_traveller • gb
8
2025-08-28 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

The Staff were absolutely Fantastic! I was very impressed. Always available, helpful, kind, considerate, thoughtful and professional. Well done! ❤️🙏❤️👍

2025-08-28 • via Nuitee