Waterfront Southport Hotel

Hotels
8.5 (7088 reviews)
Marine Lake, Promenade , Southport , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Expensive parking
High food prices
Limited entertainment options

Categories

Cleanliness
8.25
Rooms were generally clean based on multiple reviews but some concerns about bar prices reducing overall value.
Service
9.25
Staff were consistently mentioned as friendly and helpful.
Location
9.25
Great location with beautiful views and handy access to attractions.
Room Quality
8.75
Rooms described as modern, clean, and comfortable.
Amenities
7.75
Limited entertainment options noted; amenities may need improvement.
Value for Money
8.25
Parking charges and food prices considered high by some guests.
Food and Beverage
7.75
Breakfast quality noted as good, but some found the evening meal overpriced.
Overall Experience
8.75
Most guests enjoyed their stay with a few minor service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:53

Property Description

Luxurious Accommodations and Stunning Views

Experience the elegance of the 4-star Waterfront Hotel Southport with stylish rooms, a waterside terrace, and a modern fitness suite. Each spacious bedroom features an interactive flat-screen TV and air conditioning, ensuring a comfortable stay.

Gastronomic Delights and Relaxation

Indulge in a modern British menu at the brasserie restaurant, offering local and seasonal produce. Unwind on the sun terrace with cocktails and light lunches while enjoying coastal sunsets. Take time to explore Southport's attractions, from a leisurely walk on the historic Southport Pier to family fun at Splash World and Southport pleasureland.

Versatile Event Spaces and Memorable Occasions

With rooms and event spaces overlooking the Marine Lake, the Waterfront Hotel is ideal for weddings, meetings, and celebrations. Create lasting memories against a backdrop of stunning views. Southport Railway Station is conveniently located just a 10-minute walk away.

Book now to experience Southport's favorite luxury destination!

Important information:

Guide dogs are accepted at the property.

Please note that parking is limited and operates on a first come first served basis and costs £15 per day.

Please note that pets are only allowed in the following rooms: Double room/Twin Room.

Please inform the property in advance of your stay if you plan to bring a dog.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7088 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
J
Janet • family_with_children • gb
10
Perfect location, lovely hotel, well worth a visit.
Pros:

Location was perfect, rooms lovely and had everything you needed. Breakfast was good, plenty of choice.

Cons:

My only negative would be the charge for parking which seemed excessive, it would have been nice if there had been a reduction if you stayed more than 1 night.

2026-03-28 • via Nuitee
J
Jonathan • solo_traveller • gb
10
2026-03-28 • via Nuitee
G
Gerald • couple • gb
7
Utilitarian pleasant with helpful staff
Pros:

Clean, convenient, quiet, comfortable

Cons:

One of the lifts was out of order so waiting was a drag. Overnight parking at £15 per day too expensive especially when not parked for 48 hours. Arrived around 20.30 on day one and left on day three at 09.30. Parking duration was 37 hours owing to mid evening arrival and morning departure.

2026-03-28 • via Nuitee
N
Nikki • couple • gb
10
2026-03-28 • via Nuitee
D
DAVID • couple • gb
8
2026-03-28 • via Nuitee
J
John • extended_group • gb
9
A great hotel to stay in
Pros:

Hotel staff and location absolutely fantastic. Will definitely look to stay again.

Cons:

Being a tiny bit pernickety the gym was fairly basic the running machine wasn't working. But all in all the hotel was absolutely brilliant

2026-03-28 • via Nuitee
K
Kin • solo_traveller • gb
9
2026-03-28 • via Nuitee
J
Julie • couple • gb
10
2026-03-27 • via Nuitee
S
Stevens • family_with_children • gb
10
Pros:

Great rooms staff where very friendly and helpful

Cons:

Nothing

2026-03-27 • via Nuitee
M
Mary • couple • gb
5
Good because we wanted it to be.
Pros:

View from the fifth floor after a storm overnight was superb. East sunrise and nature in its splendour. The new development when it is complete will be great...

Cons:

Too much furniture. One bulb broken. Room on tilt. The TV for an upgrade room could have had access to Netflix.?And then the shower. Too complicated and the thermostat impossible to adjust ...in fact scolding temperature is not ideal . Grohe{Brand} basic on /off adjust single handle far better choice if refurbished.

2026-03-27 • via Nuitee
T
Teitelman • couple • us
10
Cons:

Hotel could use updating.

2026-03-27 • via Nuitee
G
Gordon • family_with_children • au
8
Good location and quiet
Pros:

All the staff were helpful and cheerful.

The bed and pilows were comfortable

The shower and bath were good with great hot water

Plenty of undercover parking (paid).

Breakfast is basic but reasonably good. Same for dinners.

Rooms are quiet (at.least the one we had at rear of hotel)

Cons:

For a 5 star hotel one would expect the mini bar to be replenished and milk other than satchel type be provided.

Face washers would have been appreciated along with somewhere to place your suitcase.

The use of single use shampoo bottles etc is a bit dated these days.

There is no writing material or Hotel information.

The used coffee pod holder wasn't emptied.

2026-03-27 • via Nuitee
B
Bury • couple • gb
10
2026-03-27 • via Nuitee
P
Peter • couple • gb
8
Great choice
Pros:

Food was plentiful but needed replenishment to avoid over being stored

Cons:

The shower worked really well,it was a walk in catering for disabilities .However the water was allowed to travel outside the collection area making for a dangerous situation due to poor design

2026-03-27 • via Nuitee
D
David • couple • gb
7
Not really coming up to its full potential
Pros:

Very good room with comfortable bed. View out over the marina.

Cons:

Only one lift was working in a large hotel and during the time we were there there seemed to be no evidence of any activity to repair the other one. We gave up on it and used the stairs. The leisure facilities were a few pieces of cardio equipment in a small room, and the one treadmill was broken.

2026-03-26 • via Nuitee
K
Kirsty • solo_traveller • gb
5
Comfortable enough but found attitude of staff offputting so likely wouldn’t stay again
Pros:

Room a good size with comfortable bed and pillows
Location very good
Breakfast selection fairly good

Cons:

The staff, particularly in bar and restaurant area were unfriendly and didn’t even acknowledge us sometimes, and it was not busy, very strange.
The ladies toilets smelled very strongly of urine although they appeared clean.
Parking is exorbitant at £15 per day given I was staying for a week this adds up , found carpark across the road is £5 for 24hrs.

2026-03-26 • via Nuitee
A
Anna • family_with_children • gb
10
Pros:

Everything was perfect .Great location , beautiful decor ,Had a great night sleep

2026-03-26 • via Nuitee
M
Mark • solo_traveller • gb
4
Pros:

Location good a room nice

Cons:

£15 for car park too much .Ask for food and told kitchen had closed early when clearly stated it shut at 9 so had no evening meal

2026-03-26 • via Nuitee
C
Cullen • couple • gb
10
2026-03-25 • via Nuitee
F
Fowles • family_with_children • gb
10
Pros:

Definitely would stay here again.It was clean ,comfortable and the food was lovely.

Cons:

Nothing.

2026-03-25 • via Nuitee