Carlton Hotel

Hotels
9 (750 reviews)
Runnacleave Road , Ilfracombe , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spotless cleanliness
Outstanding food
Cons:
Room size variability
Parking difficulties

Categories

Cleanliness
9.21
Multiple reviews highlight that rooms and overall hotel cleanliness were impressive.
Service
9.18
Guests consistently noted excellent, friendly, and accommodating staff.
Location
9.22
The location was frequently described as perfect and convenient.
Room Quality
8.17
While many found the rooms beautiful and clean, a few noted issues with size.
Amenities
9.2
Amenities such as parking, breakfast options, and shared spaces were well-received.
Value for Money
8.66
Guests felt the experience was worth the price overall.
Food and Beverage
9.21
Breakfast and dinner options received high praise for quality and selection.
Overall Experience
9.18
Overall satisfaction with the hotel experience was very high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:17

Property Description

Luxurious Accommodation by the Coast

Exceptional Amenities: The Carlton Hotel offers 24/7 room service, a fitness centre, and free WiFi. Guests can indulge in a delicious dining experience at the on-site restaurant and bar.

Exciting Activities: From golfing to water sports, the property provides a range of activities for guests to enjoy. Explore the beauty of North Devon with leisurely walks or try clay pigeon shooting and fishing.

Delightful Dining Options: Start your day with a full English or Continental breakfast and savor locally sourced ingredients at the brasserie. End your day in comfort in rooms equipped with modern amenities.

Experience luxury living at The Carlton Hotel - book now for an unforgettable coastal getaway.

Important information:

Any bookings of 3 rooms or more will be subject to the client receiving a group contract directly from the hotel. A non-refundable BACs deposit is required to secure group space.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 750 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
W
Williams solo_traveller gb
8
Pros:

Decent parking options and 5mins from Harbour

Cons:

Lift was rather old and slow, patience needed

2026-05-15 via Nuitee
A
Alex H. couple gb
10
Great place to stay to explore Ilfracombe!
Pros:

Wonderful hotel. It is in a great situation, close to the sea front and Ilfracombe town centre. The staff were fantastic, really helpful at all times and gave us lots of advice for where best to visit, and what cliffpaths were shut, etc. Breakfast was included and excellent quality and portion sizes. We particularly loved the little library tucked away on the entrance floor!

2026-05-07 via Nuitee
E
Elena couple gb
10
Excelent hotel
Pros:

The hotel it was amazing, the staff were very welcoming

Cons:

Rooms were very comfortable

2026-05-05 via Nuitee
N
nimia family_with_children gb
9
2026-05-05 via Nuitee
D
David solo_traveller gb
8
2026-05-04 via Nuitee
M
Morss solo_traveller gb
10
2026-04-28 via Nuitee
A
Adriana solo_traveller gb
10
Pros:

I had a lovely 2-night stay at the Carlton Hotel in Ilfracombe. From the moment I arrived, everything felt welcoming and well-organised. The room was clean, comfortable, and had everything I needed for a relaxing stay.

A special mention to Michael at reception, who was incredibly helpful and friendly throughout my visit.

The hotel is in a great location, making it easy to explore Ilfracombe and the surrounding area. Overall, it was a very pleasant stay, and I would happily return in the future.

2026-04-26 via Nuitee
M
Michael solo_traveller gb
10
The Carlton Hotel, Ilfracombe - a perfect stay
Pros:

From the moment we walked in the experience was a joy.
Michael the owner was the perfect host. He made us feel really special. He knew where we went each day and asked about it when we returned.

The whole hotel was spotlessly clean. Our large room was great; comfortable bed wonderful shower in the en suite. There were comfy chairs plus a table and chairs.

The restaurant was well appointed and the food delicious.

All the staff, housekeeping and restaurant seemed to take a real pride in their work.

All in all, this is one of the best hotels that we have stayed in and when we return to north Devon we will certainly stay at the Carlton.

Cons:

Nothing we didn't like. It was a great experience.

2026-04-21 via Nuitee
T
Thierry solo_traveller fr
8
2026-04-18 via Nuitee
C
Colin couple gb
9
Great place for a short visit to North Devon
Pros:

Great location, helpful friendly staff

Cons:

Room sizes just adequate

2026-04-17 via Nuitee
C
Clive solo_traveller gb
9
2026-04-17 via Nuitee
A
Andy couple gb
9
Perfect small hotel lovely breakfast
Pros:

Well presented hotel modern very clean

Cons:

Nothing

2026-04-14 via Nuitee
T
Terence couple gb
10
2026-04-13 via Nuitee
X
XAVIER extended_group fr
8
2026-04-13 via Nuitee
N
Nicholas Paul couple gb
10
Fantastic stay would recommend a stay there.
Pros:

the cleanliness was outstanding. Staff were welcoming and informative. Location fantastic within walking distance of harbour and shops. Parking on site a bonus.

2026-04-12 via Nuitee
P
peter solo_traveller au
1
I’ve been using booking.com for years but never again as will family and friends.
Pros:

I had to give a score or l couldn’t proceed to giving a comment,l never actually got to stay there as the war in the Middle East put and end to that so l really can’t comment on the actual hotel but l can comment on the treatment l received when l had to cancel,absolutely disgusting,the owner of the Carlton tried to say it was non-refundable which was absolute nonsense as l booked months in advance from Australia and lm just touching on 80 years of age so believe me l wouldn’t book a hotel that was non-refundable,numerous e-mails asking for proof from the hotel and booking.com about this was fruitless as both blamed the other and l wound up $1,200 dollars down the drain,like l said l can’t complain about the facilities but l can complain about the management and it’s absolutely atrocious.

Cons:

Couldn’t tell you but l wouldn’t stay there if l was homeless.

2026-04-12 via Nuitee
N
Neil solo_traveller gb
10
Pros:

Excellent hotel very friendly and helpful staff 😊👍

Cons:

Can’t think of anything 🤔

2026-04-09 via Nuitee
solo_traveller gb
7
2026-04-09 via Nuitee
solo_traveller gb
9
2026-04-09 via Nuitee
R
Rebecca couple gb
10
Perfect
Pros:

Friendly staff, lovely stay

2026-04-09 via Nuitee