Railway Hotel

Hotels
7.1 (1023 reviews)
Турксибский район, ул. Станционная, д. 11 , Almaty , kz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Ironing service
Sauna
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Review Highlights

Pros:
Convenient location near transport
Polite staff
Good value for money
Cons:
Cleanliness issues with bedbugs
No sound insulation
Inadequate amenities

Categories

Cleanliness
5.23
Several comments on cleanliness issues such as bedbugs and no sound insulation.
Service
7.7
Staff generally polite, but there were issues with staff behavior and knowledge.
Location
8.24
Close to the railway station and airport, convenient for short stays.
Room Quality
6.69
Issues with noise and equipment like lack of charging outlets.
Amenities
7.22
Basic amenities present but lacking in certain comforts like mirrors and kettles.
Value for Money
8.18
Cited as good value considering the room price and location.
Food and Beverage
6.23
Breakfast included but not served, with limited nearby dining options.
Overall Experience
7.3
Overall experience was decent, with some notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:27

Property Description

Convenient Location
Located in Almaty, Railway Hotel is within close proximity to major transportation hubs, making it easily accessible for guests. With the Almaty 1 Train Station just 500 meters away, exploring the city is a breeze.

Comfortable Accommodation
The hotel offers well-equipped rooms with amenities like free WiFi and a shared kitchen, ensuring a comfortable stay for guests. The bar on-site provides a perfect spot to unwind after a day of sightseeing.

Helpful Services
Guests can rely on the friendly staff at Railway Hotel for assistance and local tips. Whether it's information about the area or arranging transportation, the reception is always ready to help.

Experience convenience and comfort at Railway Hotel in Almaty. Book your stay now for a memorable visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 1023 reviews
Cleanliness: 5.23
Service: 7.7
Location: 8.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.23
Overall Experience: 7.3
A
ANISH • solo_traveller • in
7
2026-02-12 • via Nuitee
A
ANISH • solo_traveller • in
7
2026-02-12 • via Nuitee
H
Hassan • solo_traveller • kz
4
Хотел сэкономит и жалел.
2026-02-11 • via Nuitee
Акмарал • couple • kz
10
2026-02-10 • via Nuitee
Вставская • solo_traveller • ru
6
2026-01-31 • via Nuitee
S
Shah • solo_traveller • pk
7
2026-01-30 • via Nuitee
F
Florence • solo_traveller • ug
2
Cons:

Manipulative staff

2026-01-20 • via Nuitee
S
Shashank • solo_traveller • in
10
2026-01-19 • via Nuitee
S
SVETLANA • extended_group • kz
6
Удобно остановиться в коротких переездах. Жд вокзал в пешей доступности
Pros:

Очень отзывчивый персонал. Хочется отметить администратора Гульнару - приветливая, улыбчивая, доброжелательная.

Cons:

Хотелось бы чайник в номер чтобы был постоянно и не хватает в комнате зеркала

2026-01-19 • via Nuitee
Гулдана • solo_traveller • kz
1
2026-01-19 • via Nuitee
S
Shashank • couple • ua
10
2026-01-19 • via Nuitee
E
Elena • couple • ca
8
2026-01-19 • via Nuitee
Z
Zhsk-kz@mail.ru • couple • kz
8
Pros:

В стоимость входил завтрак, но по факту его не было, расположение гостиницы далеко от центра, цена приемлемая, встретила приветливая женщина Гульнара, спасибо ей огромное, нет места где можно покушать. А так все соответствует цене.

2026-01-19 • via Nuitee
A
Aizhan • couple • kz
10
Pros:

Цена = качество

2026-01-19 • via Nuitee
Скудалов • solo_traveller • kz
8
2026-01-08 • via Nuitee
Z
Zipora • couple • id
10
Comfy Unique Stay - Railway Vibes
Pros:

The host is very accommodating. We checked in 2h earlier than the normal check in time (14.00). Only needed to pay 2000KZT. The room was spotless. Small but comfortable.

Cons:

-

2026-01-02 • via Nuitee
N
Novy • solo_traveller • kg
8
2026-01-01 • via Nuitee
S
Sharath • couple • in
6
Passable
Pros:

Easy check in and check out

Cons:

Room was pretty small and far from city

2025-12-31 • via Nuitee
Адилет • solo_traveller • kz
8
2025-12-20 • via Nuitee
A
Anna • extended_group • lv
10
Pros:

Удобная парковка, персонал очень приятный и хороший душ. Близко к магазинам и удобная кровать в номере , чисто и тепло , можно легко отдохнуть 🥰

2025-12-12 • via Nuitee