Regato Suites

Hotels
6.4 (9 reviews)
Jl. Moh. Kahfi 1 No 59 , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Poor cleanliness
Missing amenities

Categories

Cleanliness
3.54
Significant issues with cleanliness noted, including unclean toilets and bedsheets.
Service
8.51
The staff was helpful when complaints were made.
Location
8.55
Very convenient location for guests due to proximity.
Room Quality
4.5
Issues with room cleanliness significantly affect room quality.
Amenities
6.03
Missing basic supplies like toilet tissue and towels during stay.
Value for Money
5.99
Value compromised by cleanliness issues.
Food and Beverage
7.04
No specific feedback on food and beverage; assuming standard quality.
Overall Experience
7.01
Overall experience impacted negatively by cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:59

Property Description

Convenient Location in Jakarta:
Located just 1.4 km from Ragunan Zoo, Regato Suites offers a peaceful retreat with easy access to the city's attractions. Situated close to Pondok Indah Mall and Pacific Place, guests can enjoy shopping and entertainment within a short drive.

Comfortable Accommodation:
Each room at Regato Suites is equipped with modern amenities such as a flat-screen TV, a private bathroom, and cozy bedding. The serene garden views add a touch of tranquility to your stay, making it a perfect place to relax after a day of exploring the city.

Exceptional Services:
With a 24-hour front desk and free WiFi, Regato Suites ensures that guests have a seamless and enjoyable stay. The complimentary private parking and terrace further enhance the overall experience, providing convenience and comfort for all visitors.

Experience the best of Jakarta at Regato Suites - book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 9 reviews
Cleanliness: 3.54
Service: 8.51
Location: 8.55
Room Quality: 4.5
Amenities: 6.03
Value for Money: 5.99
Food and Beverage: 7.04
Overall Experience: 7.01
H
Hazal • family_with_children • tr
3
not a good experience
Pros:

the staff was helpful when we complain

Cons:

teh cleanliness were zero. we made the booking by going ourselves and talking to the manager and the staff. we had many guests coming and checking in different days and time. but all the time when there is a new check in either the toilet was very dirty ( really there were poo poo remains fro. previous guest) or the bedsheet was not clean. when we complain they cleaned of course but the next day again the same problem. If it was not very close to my house and very convenient for my guests, I would leave and get anpther hotel immediately. sometime there was no toilet tissue, no towel etc.

2025-09-08 • via Nuitee
M
Magdalena • group • pl
2
It was noisy from the street as kids were playing almost all night
Cons:

The bathroom was dirty
The mugs for coffee were dirty
There was no WiFi service

2025-03-21 • via Nuitee
A
Apriyani • young couple • id
10
Exceptional
2024-09-22 • via Nuitee
D
Droid • young couple • id
8
Very good
2024-08-19 • via Nuitee
C
Christian • young couple • de
1
Bad
Pros:

Nothing

Cons:

Ten minutes after we had checked in we already checked out again First we waited around twenty minutes for the receptionist to be called to the Warung. Had paid the upgrade for the best room, but got the worst room. After complaining about cleanliness
(multiple hair and fresh stains on the bed matching the rest of the room) we were shown a different room with matching bad cleanliness. Highlight was the leaking bum gun thrown into the mouldy shower. Money was not refundable. We think the high rating is some scam. PS slept in better hotels for 6 bucks in rural afrika or while camping on the AT.

2024-06-28 • via Nuitee
A
Abbie • review category business travellers • ie
10
Exceptional
Pros:

feels like home

2024-06-10 • via Nuitee
W
Wulan • review category business travellers • id
10
Exceptional
2024-05-27 • via Nuitee
K
Kylie • family with young children • au
10
Exceptional
2024-05-06 • via Nuitee
J
Jasper • review category business travellers • us
4
Disappointing
Pros:

It was cheap

Cons:

No Wi-Fi, no towels, not clean, mice and mosquitoes

2024-01-09 • via Nuitee