Kawilal Hotel

Hotels
9 (31 reviews)
Rivera del Río Michatoya, Amatitlán, Guatemala , Amatitlán , gt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great staff
Amazing facilities
Good swimming pools
Cons:
Noise from church
Noise from vehicles
No AC

Categories

Cleanliness
8.33
Noise issues mentioned, affecting the perception of cleanliness.
Service
9.8
Staff were accommodating, particularly in arranging early breakfast.
Location
8.34
Noise from nearby church and vehicles noted, impacting the stay.
Room Quality
8.29
Noise complaints suggest room quality could be improved.
Amenities
9.32
Pools and facilities appreciated, enhancing the amenity experience.
Value for Money
9.28
Overall experience suggests good value despite some issues.
Food and Beverage
9.33
Positive feedback on the chef's willingness to accommodate meal requests.
Overall Experience
9.3
Despite some noise issues, overall satisfaction remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:15

Property Description

Luxurious Relaxation Amenities

Indulge in ultimate relaxation at Kawilal Hotel with a hot tub, steam bath, sauna, and massage service, all designed to rejuvenate your body and mind.

Exquisite Dining Experience

Savor a culinary journey at Las Mengalas restaurant, offering a delightful blend of international cuisine and local dishes, ensuring a memorable dining experience during your stay.

Exciting Local Tours and Activities

Embark on thrilling adventures with a variety of tours and activities arranged by the hotel, from canopy tours to exploring the picturesque Amatitlán Lake, promising an unforgettable getaway.

Experience luxury, relaxation, and adventure all in one place at Kawilal Hotel. Book now for an unforgettable stay!

Important information:

Please note that the hotel offers transfer from/to La Aurora International Airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 31 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
L
Luis Fernando family_with_children gt
10
Excelente!!!
Pros:

El servicio al cliente excelente, el lugar hermoso, la piscina, la comida .

Cons:

Le Hace falta aire acondicionado en las habitaciones

2026-01-26 via Nuitee
H
Hector family_with_children sv
10
2025-12-21 via Nuitee
S
Stephen couple us
10
A great experience.
Pros:

Beautiful grounds with both local thermal pools as well as well as access to nearby pools at the Santa Teresa Hotel.

Good selection of meals at the hotel’s restaurant.

2025-12-20 via Nuitee
S
Sandra family_with_children gt
10
Great stay
Pros:

The facilities and the staff. We needed to have an early breakfast and the chef made it possible!

2025-12-03 via Nuitee
V
Venessa family_with_children us
5
Pros:

Pools were amazing, rings were cute staff was gr8

Cons:

No AC and very loud all night

2025-10-15 via Nuitee
M
Monica Johana family_with_children gt
10
Pros:

El buen servicio

Cons:

El.ruido exterior de la iglesia próxima, podrían poner una denuncia ambiental

2025-10-06 via Nuitee
U
Ulrike solo_traveller at
8
2025-09-16 via Nuitee
V
Vergil lee couple gt
8
normal la estadia por el ruido
Pros:

los masajes del hotel son una maravilla

Cons:

ruido de los vehiculos adentro de la habitacion

2025-08-18 via Nuitee
R
Rebeca family_with_children us
10
2025-07-28 via Nuitee
R
Rebeca couple us
10
2025-07-28 via Nuitee
U
Ulrike family_with_children at
9
2025-07-28 via Nuitee
S
Sandra family with young children gt
10
Great choice!
Pros:

The staff is amazing! They were very open to provide help regarding special needs we had.

2024-12-02 via Nuitee
R
Roberto solo traveller ch
8
Very good
Pros:

Very nice park surrounding the hotel, spacious and well furinshed rooms, and very nice the relax area. The staff were friendly both at the restaurant and at reception.

2024-09-30 via Nuitee
M
Miguel family with young children us
10
Exceptional
2024-07-18 via Nuitee
G
Gillian family with young children gb
10
A fantastic place for a relaxing, tranquil few days with plenty of exciting kid friendly options, beautiful views and de
Pros:

Beautiful location with views of the surrounding volcanoes, lots of plants and greenery made it feel remote and tropical in a tranquil location. The hotel was designed very tastefully and sympathetic to the surroundings. The facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played along the walkways and within the facilities. Staff were all friendly, polite and very welcoming.

Cons:

The room smelled a little damp

2024-07-17 via Nuitee
M
Miguel family with young children us
10
We had a great time at Kawilal
Pros:

Great Service! Great Food and drinks!

Cons:

Nada!

2024-07-02 via Nuitee
A
Antonio family with young children ca
7
Amazing food, amazing service with great value.
Pros:

The hotel pool area and the restaurant

Cons:

Everything was great however, if you are looking to stay overnight you can hear everything, all night from motorcycles to trucks to music non stop, which i understand but, if you want to relax..a good night sleep is important. Windows and walls are not noise proof you hear everything all night. I enjoyed everything about my stay except for sleep.. I did not sleep at all from the noise. Also, the roads before entering the resort the roads have so much garbage and it is not appealing.

2024-03-11 via Nuitee
J
Jean-paul young couple gb
10
Exceptional
2024-02-24 via Nuitee
I
Inna young couple us
10
Perfect place to get relax
Pros:

Beautiful comfortable place to stay,we booked 2 nights ,also we bought Thermal spa and hotel gave for us discounts ,we had dinners in the restaurant and food was delicious ,staff was very friendly

2024-02-11 via Nuitee
S
Shuang solo traveller us
10
Exceptional
2023-11-29 via Nuitee