Westend Hotel

Hotels
7.8 (371 reviews)
Acharya Atre Road Next To Police Station , Matheran , in

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Nice atmosphere
Cons:
Poor cleanliness
Average food quality

Categories

Cleanliness
7.05
Several reviews highlighted issues with cleanliness, such as dirty rooms and bathrooms.
Service
8.55
Some reviews mentioned helpful staff, while others indicated the need for more attentive service.
Location
9.55
Positive sentiments about the hotel being surrounded by nature and nearby attractions.
Room Quality
7.05
Mixed reviews indicated issues with room maintenance and quality.
Amenities
8.05
Amenities received average ratings, with areas needing improvement.
Value for Money
7.05
Reviewers expressed dissatisfaction with the quality of food relative to price.
Food and Beverage
6.55
Multiple reviews pointed out poor food quality and lack of variety.
Overall Experience
8.55
While some aspects were criticized, the location and overall ambiance contributed to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:10

Property Description

Luxurious Accommodation
Experience comfort and style at Westend Hotel in Matheran. Our air-conditioned rooms with free WiFi offer a relaxing stay, each with a private bathroom. Enjoy the convenience of a flat-screen TV, kettle, and some rooms with a balcony and pool views.

Relaxing Amenities
Unwind in our outdoor swimming pool or take a leisurely stroll in the garden. Indulge in delicious Chinese and Indian cuisine at our on-site restaurant. Bed linen and towels are provided in every room for your comfort.

Multilingual Service
Feel at home with our friendly staff fluent in English, Hindi, and Marathi. We are here to cater to all your needs and ensure a pleasant stay.

Book now and make Westend Hotel your ideal choice for a memorable stay in Matheran.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for Rs. 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 371 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 6.55
Overall Experience: 8.55
N
Najmal • couple • sa
3
2026-07-18 • via Nuitee
V
Vishal • solo_traveller • ae
9
Selfie is a very beautiful place surrounded with nature overall, it was a nice stay
Pros:

Location patient it’s in the middle of the nature forest all around a really beautiful location

Cons:

Illness was a bit of issue along with consumables like soap, etc. we’re not of good quality and we had to request to get them

2026-07-17 • via Nuitee
S
Sh • family_with_children • ae
4
Pros:

Garden swimming pool food only

2026-07-13 • via Nuitee
P
Priyanka • couple • in
8
2026-07-09 • via Nuitee
K
Koyeli • solo_traveller • in
8
2026-07-01 • via Nuitee
C
Clifford • solo_traveller • in
8
2026-06-29 • via Nuitee
C
Chandrakant • family_with_children • in
9
2026-06-25 • via Nuitee
K
Kailas • family_with_children • in
10
2026-06-15 • via Nuitee
R
RAKESH • family_with_children • in
6
Overall we stayed in connected 2 rooms for 2 days. The facilities provided should have been better.
Pros:

The greenery in the property. The facilities created were good in numbers

Cons:

The size of the room and housekeeping.

2026-06-13 • via Nuitee
R
Rahul • solo_traveller • in
10
Excellent hotel
Pros:

Ambience

Cons:

All good

2026-06-06 • via Nuitee
J
Jagabandhu • solo_traveller • in
10
2026-06-04 • via Nuitee
P
Pratik • solo_traveller • in
8
Average stay
Pros:

The atmosphere, lighting, and room ambiance are exceptionally good.

Cons:

The external washroom facilities are unsatisfactory. Additionally, the swimming pool's cleanliness is subpar, and the excessive chlorine content led to a vaginal infection in my daughter.

2026-06-01 • via Nuitee
A
Abhishek • family_with_children • in
5
2026-05-30 • via Nuitee
V
Vinod • couple • in
8
2026-05-30 • via Nuitee
V
Vishal • solo_traveller • in
8
2026-05-27 • via Nuitee
R
Rakesh • solo_traveller • in
9
Nature Trails At Its Best
Pros:

Nature trails and near to points and market

Cons:

Night kitchen closes at 10pm

2026-05-26 • via Nuitee
Z
Zala • solo_traveller • in
10
Pros:

Good properties

Cons:

NA

2026-05-19 • via Nuitee
F
Felix • family_with_children • de
10
Pros:

It was lovely. The food was good and the pool was cleaned every day. Would go again if I'm ever in the area again.

2026-05-18 • via Nuitee
G
Gregory • couple • ca
8
2026-05-12 • via Nuitee
F
Fatema • solo_traveller • in
8
Pros:

The ambience,the location was excellent

Cons:

The food was ok.

2026-05-11 • via Nuitee