Westend Hotel

Hotels
7.8 (333 reviews)
Acharya Atre Road Next To Police Station , Matheran , in

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Table tennis
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Nice atmosphere
Cons:
Poor cleanliness
Average food quality

Categories

Cleanliness
7.05
Several reviews highlighted issues with cleanliness, such as dirty rooms and bathrooms.
Service
8.55
Some reviews mentioned helpful staff, while others indicated the need for more attentive service.
Location
9.55
Positive sentiments about the hotel being surrounded by nature and nearby attractions.
Room Quality
7.05
Mixed reviews indicated issues with room maintenance and quality.
Amenities
8.05
Amenities received average ratings, with areas needing improvement.
Value for Money
7.05
Reviewers expressed dissatisfaction with the quality of food relative to price.
Food and Beverage
6.55
Multiple reviews pointed out poor food quality and lack of variety.
Overall Experience
8.55
While some aspects were criticized, the location and overall ambiance contributed to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:10

Property Description

Luxurious Accommodation
Experience comfort and style at Westend Hotel in Matheran. Our air-conditioned rooms with free WiFi offer a relaxing stay, each with a private bathroom. Enjoy the convenience of a flat-screen TV, kettle, and some rooms with a balcony and pool views.

Relaxing Amenities
Unwind in our outdoor swimming pool or take a leisurely stroll in the garden. Indulge in delicious Chinese and Indian cuisine at our on-site restaurant. Bed linen and towels are provided in every room for your comfort.

Multilingual Service
Feel at home with our friendly staff fluent in English, Hindi, and Marathi. We are here to cater to all your needs and ensure a pleasant stay.

Book now and make Westend Hotel your ideal choice for a memorable stay in Matheran.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for Rs. 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 333 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 6.55
Overall Experience: 8.55
I
Isaac • family_with_children • in
10
2026-03-21 • via Nuitee
D
DILIP • solo_traveller • in
1
Pros:

They mentioned tent but it is very small room it is not tent only o0 seq.ft all in one room toilet bed all total max 90 Sq.ft very very small room cannot accommodate 2 persons so very poor n miss guild by them it is mentioned as tent but very small room that not confirtable for 2 person so donot mentioned as tent n donot missguief to coustomerx

2026-03-20 • via Nuitee
W
Waydande • couple • in
10
2026-03-19 • via Nuitee
S
Samuel • couple • gb
8
Pros:

Nice big room with a balcony. Lovely grounds with hammocks and a Badminton court. A nice location, 5 minute walk into town but very peaceful too.

Cons:

The reception weren't always very responsive, not providing water when we asked several times

2026-03-14 • via Nuitee
G
Gulshan • couple • in
8
Good silence peace
Pros:

good aarange ments

Cons:

Peace

2026-03-01 • via Nuitee
P
Patel • family_with_children • in
10
It was good
Pros:

It was well maintained

Cons:

The prices as per the services offered are higher

2026-03-01 • via Nuitee
M
Malhar • couple • in
7
2026-02-28 • via Nuitee
S
Seema • extended_group • in
8
Good experience of being back to nature
Pros:

Cooperative & friendly staff with colonial type stay.

2026-02-27 • via Nuitee
I
Isaac • family_with_children • in
10
Superb place
Pros:

Excellent place beautifully design

Cons:

Nothing

2026-02-26 • via Nuitee
Y
yusufkhan • couple • in
7
2026-02-25 • via Nuitee
S
Sunita • couple • in
10
Good vibes and decent stay
Pros:

Nature

Cons:

NA

2026-02-23 • via Nuitee
V
Vishal • solo_traveller • in
9
Pros:

Hotel was really covered with nature... Just loved it.

Cons:

What we didn't like was rooms we stayed were stinky little..
Tents washroom wasn't good enough as expected..

2026-02-13 • via Nuitee
S
Samuel • solo_traveller • gb
9
With we had stayed more then one night
Pros:

Beautiful property with lots of outdoor areas for relaxing including a private balcony for each room. Close to trails so very convient to get to lookouts

2026-02-09 • via Nuitee
K
Karishma • couple • in
9
2026-01-29 • via Nuitee
O
Oak • couple • in
10
Pros:

All meals, well maintained flower plants and other plants also.

Cons:

room size

2026-01-27 • via Nuitee
S
SHELAR • couple • in
9
Good experience
Pros:

Green plants all over the loacation

Cons:

Location and peace environment

2026-01-26 • via Nuitee
D
Dhanraj • couple • in
10
Pros:

Excellant

Cons:

Excellant

2026-01-25 • via Nuitee
K
Kshemendra • couple • in
9
Cons:

I didn't like food, as I have visited west end many times, every time food was very good rather excellent, but this time I am not satisfied with food quality.

2026-01-20 • via Nuitee
S
Sheetal • couple • in
10
2026-01-20 • via Nuitee
A
A Ali • solo_traveller • in
10
2026-01-17 • via Nuitee