Carlton Hotel Incheon Juan Spacious Rooms Renovated Free WiFi

Hotels
7.4 (455 reviews)
219-2, Juan-dong, Michuhol-gu , Incheon , kr

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Good value for money
Cons:
Poor cleanliness
Limited amenities
Issues with service

Categories

Cleanliness
5.48
Numerous complaints about dirty rooms and bathrooms.
Service
8.45
Some positive comments on staff friendliness, but there were issues with assistance.
Location
7.99
Good for access to transport and restaurants, but noted to be on a hill.
Room Quality
7.44
Mixed feedback on room quality; some rooms were good, others mediocre.
Amenities
6.47
Basic amenities available, but lack of breakfast and other services impacted perception.
Value for Money
8.93
Good price for a night's stay, but cleanliness affects overall value.
Food and Beverage
6.48
No breakfast service led to dissatisfaction regarding food options.
Overall Experience
7.95
A mix of positive and negative experiences, leading to a neutral overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:12

Property Description

Modern Accommodation with Top-notch Amenities

Carlton Hotel in Incheon offers a modern stay with top-notch amenities. Each room is equipped with air conditioning, a flat-screen TV, game console, and a private bathroom. Guests can enjoy free WiFi, room service, and access to a shared lounge. The 24-hour front desk, ATM, and concierge service ensure a convenient stay.

Convenient Location and Services

Located within proximity to Incheon Station and Songdo Convensia, Carlton Hotel provides free private parking and organizes tours for guests. The hotel's close proximity to the Green Climate Fund office and Incheon Asiad Main Stadium makes it an ideal choice for business and leisure travelers alike.

Comfort and Connectivity

With free WiFi throughout the property and a paid airport shuttle service to Gimpo International Airport, Carlton Hotel ensures guests stay connected and enjoy a comfortable stay. Book your stay now at Carlton Hotel for a seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 455 reviews
Cleanliness: 5.48
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 6.47
Value for Money: 8.93
Food and Beverage: 6.48
Overall Experience: 7.95
S
stephane • couple • fr
1
Cons:

Ils ont annulé deux fois nos réservations.

2026-05-08 • via Nuitee
강원도원주 • solo_traveller • kr
10
2026-05-05 • via Nuitee
Сардар • solo_traveller • ru
1
2026-05-05 • via Nuitee
J
Josephina • solo_traveller • us
9
Pros:

Good location and safe storage for my luggage.

Cons:

If there was something I have to report: There were no cups and coffee/tea in the room. You had to go get that in the lounge.

2026-05-04 • via Nuitee
K
Kimberly • couple • us
9
2026-04-24 • via Nuitee
温泉♨ • solo_traveller • jp
9
Pros:

部屋の広さに対して料金が安い

Cons:

フロントにスタッフがいない時間が多い

2026-04-20 • via Nuitee
K
Kyung • solo_traveller • us
8
Pros:

Clean room.

Cons:

Room and shower was small compared to the pictures

2026-04-13 • via Nuitee
L
Lilly • couple • kr
10
2026-03-08 • via Nuitee
G
Gretel • couple • cl
8
Pros:

Very comfortable place, huge space if you got a bunch of luggage

2026-03-05 • via Nuitee
Y
Yoon • couple • kr
8
2026-01-30 • via Nuitee
M
Murat • solo_traveller • no
6
2026-01-24 • via Nuitee
T
Tutut Sri • solo_traveller • id
8
The are staff are super friendly and helpful.
Pros:

Not applucable

2026-01-20 • via Nuitee
F
Farascha • couple • de
10
Pros:

Grosses Zimmer, Badezimmer gross.
Lage sehr gut. Öffentliche Verkehrsmittel in der Nähe. Restaurants, Shopping und Waschsalon in der Nähe

Cons:

Ein kleiner Schrank oder Haken zum aufhängen der Jacken wäre eine Empfehlung

2026-01-20 • via Nuitee
J
Jaime • couple • ca
8
Although I wasn't too pleased with staff, I would still recommend the hotel.
Pros:

Loved the fact that our rental car had a garage in which to park. Gave us peace of mind that it was safe. Great location. Close to public transport and plenty of good, reasonably priced Korean restaurants.

Cons:

Staff knew very little -- almost nothing -- about food places. For example, we wanted to have a regular breakfast and thought of McDonald's. The front counter had no clue where a McDonald's was -- neither did they offer to look online. So no help. On another occasion, I needed to charge my laptop and again they didn't know where I could purchase a decent adaptor -- neither did they offer a suggestion. There was something else that was seemingly simple for a native person -- but I can't quite remember what it was. Staff should offer to be more helpful. The hotel is on a hill. If you have bad knees and you're walking, or unfit, this might not be the best hotel.

2026-01-19 • via Nuitee
H
Hae Jung Sunnie • extended_group • au
10
2026-01-16 • via Nuitee
J
Justinas • couple • lt
10
2026-01-13 • via Nuitee
R
Ruth • couple • us
2
Not please with it
Pros:

Warm bed

Cons:

No breakfast. Charge for early checking, no ammenity was handed to us, dirty microwave outside room, no refrigerator no bath tub shower close to toilet seat.

2026-01-05 • via Nuitee
P
Paing Soe • couple • hu
7
Pros:

Good

2025-12-24 • via Nuitee
M
Mei En • couple • tw
9
Pros:

演唱會結束回來提供的貼心泡麵服務

2025-12-23 • via Nuitee
T
Teresa • solo_traveller • it
10
2025-12-14 • via Nuitee