Casa Vigas, Ex-Rustika Hotel

Hotels
8.3 (1082 reviews)
Occidental 500 , Viña del Mar , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Rooms too small
Cleanliness issues
High added costs for services

Categories

Cleanliness
7.98
Some reviews mentioned issues with cleanliness such as mold and unclean bathrooms.
Service
9.15
Multiple reviews praised the helpful and friendly staff.
Location
9.29
The location received positive feedback for its convenience and charm.
Room Quality
7.44
Several reviews indicated that rooms were small and uncomfortable.
Amenities
7.97
Amenities such as breakfast were appreciated, but some aspects like cleaning could improve.
Value for Money
7.63
Guests felt that room prices were high compared to room quality.
Food and Beverage
8.48
Breakfast was often cited as a highlight, though coffee options could improve.
Overall Experience
8.45
Overall experience was positive, despite some shortcomings in room and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:58

Property Description

Sustainable Guest House with Garden Views

Air-Conditioned Units with Free WiFi
Indulge in comfort with air-conditioned rooms featuring private bathrooms and free toiletries. Stay connected with complimentary WiFi during your stay.

Cozy Amenities and Nearby Attractions
Enjoy the convenience of a coffee shop and minimarket on-site. Explore nearby attractions like Viña del Mar Bus Terminal, Flower Clock, and Wulff Castle. Unwind by the outdoor fireplace or have a picnic in the scenic area.

Book your stay at RUSTIKA Bed and breakfast for a sustainable and comfortable experience in Viña del Mar.

Important information:

In accordance with the country's tax legislation, all Chilean citizens and foreigners residing in Chili are required to pay an additional 19% VAT. To be exempt from this, guests must pay the amount of the stay in USD and present a copy of the immigration card and passport. Guests paying in local currency will not be exempt from paying this fee.
In case of no-show at the establishment, the invoice will be issued in local currency and will include the VAT.
VAT is not included in the accommodations rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 1082 reviews
Cleanliness: 7.98
Service: 9.15
Location: 9.29
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.63
Food and Beverage: 8.48
Overall Experience: 8.45
I
Iván couple cl
10
Todo en excelente estado, el personal muy grato en la atención
Pros:

Ambiente grato, cómodo y muy buena atención del personal

2026-08-26 via Nuitee
D
Denis solo_traveller br
7
2026-08-26 via Nuitee
J
jaime couple cl
8
cabaña
Pros:

buen desayuno y decoración acorde al contexto del lugar

Cons:

entrada al estacionamiento algo estrecha, la habitación era calurosa

2026-08-26 via Nuitee
J
Jose Ángel Rubio solo_traveller es
9
Pros:

El trato y atención, desayuno y ubicación.
El hotel es precioso y muy cuidado

Cons:

La habitación individual era algo pequeña.
El parking, primer día no había disponibilidad por ser lgo reducido.

2026-08-25 via Nuitee
G
Gabriel Eduardo solo_traveller it
10
2026-08-24 via Nuitee
M
marmie couple cl
7
Excelente atención
Pros:

Trato del personal fue excelente amables y dispuestos a ayudarte en cualquier sentido de la estancia

Cons:

La habitación para dos personas era un poco pequeña pero aparte de eso igual de todas maneras era muy comoda

2026-08-24 via Nuitee
B
BARRIENTOS solo_traveller cl
8
2026-08-23 via Nuitee
E
Erick-sonic solo_traveller pa
10
2026-08-23 via Nuitee
J
Jorge couple cl
5
Precio calidad ok, no sobresale
Pros:

Buena localizacion, limpio.

Cons:

Estacionamiento reducido, personal podría haber ayudado a una mejor experiencia. Mucho ruido en la mañana temprano te despertará si no duermes profundo, se escucha mucho el ruido de otras habitaciones, cama no muy comoda

2026-08-23 via Nuitee
L
Lagos solo_traveller cl
9
Maravilloso
Pros:

Nico el Lorito! Y por supuesto la buena atención y servicio. Todo muy limpio y acogedor.

Cons:

Falta más aislante de ruido en habitaciones.

2026-08-22 via Nuitee
D
Diego solo_traveller cl
10
Pros:

La decoración es genial, tiene un aire al sur de Chile, se agradece mucho.

2026-08-22 via Nuitee
C
Conejeros solo_traveller cl
10
2026-08-21 via Nuitee
G
guillermo solo_traveller cl
7
2026-08-17 via Nuitee
J
Jonathan couple cl
4
2026-08-16 via Nuitee
C
cortez castillo solo_traveller cl
1
Muy malo
Pros:

Publicidad engañosa pague por una habitación de cama de dos plazas y me alojaron en un cuchitril sin tele con una cama de una plaza al final de la casa porque eso no es hotel

Cons:

Todo desde el servicio en adelante

2026-08-13 via Nuitee
A
Arenas Denecken solo_traveller cl
10
Logre descansar muy cómodamente
Pros:

Habitación muy cómoda y calentita limpieza impecable baño perfecto tv con smart tv y netflix

2026-08-11 via Nuitee
M
Miguel Angel couple cl
6
Solo para dormir
Pros:

No cumple para ser llamado hotel. Más bien es un hostal.

Cons:

Las instalaciones y la pieza muy reducida. Todos los espacios muy estrechos entre ellos, cama, baño y la ducha.

2026-08-10 via Nuitee
N
Natalia couple cl
8
2026-08-10 via Nuitee
J
Jacinta couple br
10
Conforto, arquitetura e aconchego. Gostamos!
Pros:

O quarto bem aconchegante e limpo.

Cons:

O café da manhã poderia ser um pouco mais diverso.

2026-08-10 via Nuitee
C
Camila solo_traveller cl
10
2026-08-09 via Nuitee