Belitsa Hotel

Hotels
7.9 (21 reviews)
8 Stara planina Str. , Primorsko , bg

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness of facilities
Courteous housekeeping staff
Cons:
Parking issues and communication
Unhelpful front desk service

Categories

Cleanliness
8.31
The cleanliness was praised as being at a high level, and the pool was noted to be clean.
Service
7.28
While the housekeeping staff were described as very courteous, the front desk service faced criticism for being unhelpful.
Location
8.32
Location is good as the facilities were nice, but parking issues were experienced.
Room Quality
8.27
Rooms are large and comfortable, positively commented on.
Amenities
8.3
The amenities such as large terraces and well-maintained green areas were appreciated.
Value for Money
7.76
Offering a good experience, but issues with parking may impact perceived value.
Food and Beverage
7.31
The service from staff in the dining area was noted as not particularly friendly.
Overall Experience
7.68
Overall experience was affected by service miscommunications, yet positive aspects maintained a decent rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 19:30

Property Description

Luxurious Accommodations
Belitsa Hotel, located near Pearls Beach in Primorsko, offers air-conditioned rooms with balconies and modern amenities like cable TV and refrigerators.

Dining Experience
Indulge in international cuisine at the hotel's à-la-carte restaurant and start your day with a delicious breakfast served daily.

Recreational Activities
Unwind at the outdoor pool bar or stay active with access to tennis, football, and basketball courts. Families can enjoy the playground while being just a short walk away from the vibrant center of Primorsko and the beach.

Book now to experience the perfect blend of relaxation and entertainment at Belitsa Hotel!

Important information:

A deposit via bank is required to secure your reservation. Belitsa Hotel will contact you with instructions after booking

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 12 per day.

Location

Guest Reviews

7.9
Based on 21 reviews
Cleanliness: 8.31
Service: 7.28
Location: 8.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.68
Цветомир couple bg
8
2025-09-12 via Nuitee
Светлозар extended_group bg
10
Pros:

,

2025-09-11 via Nuitee
H
Hristo extended_group bg
5
Дълго е за разказване
Pros:

Базата е прекрасна, чистотата е на ниво, големи удобни стаи и тераси, поддържани зелени площи, басейнът е чист и голям.
Камериерките са много любезни. Децата в стола, макар и не особено усмихнати и любезни, си вършеха много съвестно и бързо работата.

Cons:

Бяхме посрещнати на основния паркинг от един индивид, няк'ъв хиперактивар, който изхвърча от кабинката и почна да тича по плаца като въртоглАво шиле и да си дудне нещо - Тук наляво, там надясно и отивате на другия паркинг, тук места няма. Като му казахме да се запре малко на едно място и да обясни спокойно, защото нищо не му се разбира, тоя почна да псува - Ейй, майка му стара! и съвсем се ощура. Добре че дойде един друг чичко, та ни упъти като хората да си намерим паркинга. Въпросният друг паркинг е една полянка, заградена със синджир и катинар. Когато ти потрябва колата, почваш да звъниш на посочен телефон, на който никой не вдига и в случая ние закъсняхме за планирано събитие. Рецепционистът(новичкият) каза, че нищо не може да направи, да сме ходели да търсим на другия паркинг някой да ни отвори. Чакай малко, пич, т'ва наша работа ли е, да търчим от паркинг на паркинг, да търсим някой, който не си стои на работното място?! На другия ден потърсихме управителката, рецепционистките гледаха странно завеяно и казаха, че не знаят дали ще дойде, някога идвала, някога не идвала, някога по обед, някога вечер (странно защо вечер, вероятно има много основателна причина, която вероятно не е служебна). И така впоследствие се появи една нахакана дама, на която вероятно много ѝ се иска да е на мястото на Управителката (особено вечер), която каза, че ни е видяла, че се суетим около паркинга, тя е била на бийчбара в това време и имала ключ за катинара, защо не сме ѝ го поискали. Ама, госпожо, ние да не сме роднини на баба ти Ванга, че да знаем, че Вие държите ключа от мазата?! Вие, като сте видяла, че се суетим, защо не ни попитахте, дали имаме нужда от помощ, и така щяхме да стигнем до "златното" ключе?! Та мисълта ми е, че плащаме за блокирана кола, когато ти потрябва, не можеш да я ползваш, защото е засинджирена и закатинарена. Освен това едната рецепционистка каза - Ние друг паркинг нямаме, освен основният.

2025-09-09 via Nuitee
E
Elena couple bg
8
2025-08-26 via Nuitee
V
Vvelev family_with_children bg
10
Pros:

Хотела е на много добро място, изключително чист и просторен. Персонала е много любезен и отзивчив. Със сигурност ще го посетим отново догодина.

2025-08-22 via Nuitee
B
beyriye couple tr
9
İyi bir dinlenme ve deneyim oldu bizim için.
Pros:

Konumunu sevdik, personelin güler yüzlü olması. Bütün sorulara cevap verilmesi. İhtiyaç durumunda size yardımcı olmaları

Cons:

Sevmediğimiz bir şey yok. Sadece bir fikir olarak odalarda tabi ki isteğe göre bir şu ısıtıcısı olsaydı benim için mükkemmel olurdu. 24 saat kahve ve çay içen olarak Sadece fikir.

2025-08-17 via Nuitee
N
Nikolova couple bg
5
2025-08-11 via Nuitee
family_with_children bg
8
Pros:

Хареса ми отношението на персонала. Храната е разнообразна. Хотела е на еднакво разстояние от плажа и центъра. Чистотата в хотела е на ниво.

Cons:

При пристигането ни, на рецепция имаше само 1 човек от персонала и за настаняването се наложи да почакаме. В пиковия час между 12 и 14ч. може да се помисли да има поне 2 души на рецепция, за да не става струпване на хора.

2025-08-11 via Nuitee
M
mihailov solo_traveller bg
8
Pros:

Спокойно,храната

Cons:

Намръщен персонал

2025-08-10 via Nuitee
Викторио couple bg
5
2025-08-08 via Nuitee
D
Dimitar family with young children bg
8
Very good
2025-07-27 via Nuitee
N
Neli family with young children bg
7
Nice hotel, good staff, very clean, good location, all inclusive only 12 hours and starts too late at 10, not much choic
Pros:

Clean and very green

Cons:

almost the same food every day

2025-06-29 via Nuitee
B
Borislav family with young children us
9
Superb
Pros:

Very clean

2024-09-21 via Nuitee
P
Pauline young couple ie
10
Exceptional
2024-07-25 via Nuitee
Б. young couple bg
10
Exceptional
2024-07-22 via Nuitee
C
Cvetan family with young children bg
9
Superb
2023-09-15 via Nuitee
I
Ivailo family with young children bg
4
Some positives, but felt extremely cheap and a very bad value for money. Can't recommend.
Pros:

The staff was generally nice - they were well-intentioned and positive. The room was generally clean and the cleaning staff did a good job to fix the mess each day. The room size was adequate and it was generally quiet, despite booming music outside. The water was hot and the flow was nice, so showering was pleasant. The AC worked quite well and the indoor temperature was pleasant.

Cons:

The pricing wasn't low, yet everything that could be cheap was extremely cheap. The food was very basic and the selection was quite poor, given the turnout for lunch and dinner. I didn't enjoy it at all and despite the hotel being all inclusive, I mostly chose to spend additional money to eat at outside restaurants. They mostly employed children (I assume 16+) as staff and you could tell they were mostly inexperienced.

The bed was uncomfortable - the mattresses were very old and stiff and the sheets weren't fitted, instead just a simple rectangle of cloth on the top side. If you turn once, it gets bunched up and now you're sleeping directly on the (not very clean) mattress. The room had very old furniture, very few and creaky AC outlets. There wasn't any comfortable seating in the room.

The reception wasn't very helpful before the stay, quite slow during check-in and didn't even explain the facilities and dining hours properly.

2023-09-04 via Nuitee
E
Elena young couple bg
9
We had a nice stay
Pros:

Nice pet friendly hotel. The rooms were clean, the food was good.

2023-08-22 via Nuitee
Маринова young couple bg
8
Very good
2023-08-17 via Nuitee
B
Benjamin family with young children gb
7
Good
2023-08-14 via Nuitee