Mountjoy Ella

Hotels
8.5 (82 reviews)
Waterfall Road 1 , Ella , lk

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Comfortable bed
Cons:
Poor cleanliness
No air conditioning
Inconvenient check-in times

Categories

Cleanliness
5.96
Multiple reviews indicated poor cleanliness, including dirt and stains.
Service
9.93
Guests appreciated the friendly and helpful staff.
Location
9.97
Convenient location close to the center of Ella.
Room Quality
7.92
Rooms have great views but need maintenance, including paint and AC.
Amenities
8.45
Basic amenities present, but lack of air conditioning was noted.
Value for Money
9.41
Good value considering the price and location.
Food and Beverage
6.96
Breakfast was unavailable, detracting from the overall experience.
Overall Experience
9.43
Mixed feelings due to cleanliness issues but enjoyed the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 14:34

Property Description

Scenic Retreat in Ella

Mountain View Balconies: Enjoy breathtaking views from your room's balcony overlooking the mountains in Ella.

Convenient Amenities: Benefit from free WiFi, room service, and a 24-hour front desk for a comfortable stay.

Nearby Attractions: Explore popular sites like Demodara Nine Arch Bridge and Ella Spice Garden during your stay.

Experience tranquility and convenience at Mountjoy Ella. Book now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 82 reviews
Cleanliness: 5.96
Service: 9.93
Location: 9.97
Room Quality: 7.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 6.96
Overall Experience: 9.43
L
Lea couple se
7
Bra boende!
Pros:

Det var superfin utsikt. Trevlig och hjälpsam personal.

Cons:

Detta var inga problem för oss som är unga men det är en ganska brant backe upp till boendet. Vi blev erbjudna frukost men fick inte veta att det kostade förrän efter att vi hade ätit. Den var bra, men vi hade önskat att veta att det inte var inkluderat innan det erbjöds, för då hade vi nog inte ätit den.

2026-03-05 via Nuitee
L
Lisbeth extended_group dk
8
2026-02-28 via Nuitee
R
Romina solo_traveller it
10
Meravigliosa vista!
Pros:

Meravigliosa vista dalla camera… immersa nel verde ma a pochissimi minuti a piedi dal centro caotico di Ella. Personale davvero gentile e ottima colazione

Cons:

Nulla.. solo la strada per raggiungere la struttura é un pó in salita, ma Ella del resto è tutto un saliscendi

2026-02-14 via Nuitee
E
Elmar couple ch
8
Pros:

Fantastische Aussicht und doch nahe am Zentrum von Ella.
Die Gastgeber sind sehr herzlich und immer anwesend und hilfsbereit

Cons:

Steiler Zugang aber zu Guss gut machbar

2026-02-14 via Nuitee
S
Szabolcs solo_traveller hu
10
Pros:

The room is excellent. The view is breathtaking. The room has a really big balcony. The staff is really friendly, always want to help, and always available. Ella is a really touristic place, so the prices are bit high compare to the local average, but you can find some really good places near to the hotel.

2026-02-14 via Nuitee
E
Erin couple ca
7
Beautiful view, good value for a budget
Pros:

The view from the room is amazing. The bed is very comfortable and not rock hard. The shower had hot water and decent pressures The staff are very kind and helpful. We loved their dog too. It’s definitely a good option if you’re on a budget.

Cons:

The walls need to be cleaned, there are lots of blood spots from killing mosquitoes and it left the place feeling dirtier than it was. Really the room is in need of a paint. We felt that in September, only having a fan wasn’t sufficient, we wished we had paid more to have AC.

2025-09-12 via Nuitee
G
Grzegorz couple pl
9
Pros:

Great view from the room (big window), comfortable and large private balcony in the room. The staff was very friendly. Close to the centre of Ella.

Cons:

No air conditioning (there was only a fan).

2025-09-10 via Nuitee
J
Jérémy extended_group fr
10
Pros:

Super great host
Magnificent view
Mosquito net above the bed

To add : water filter in the shower

2025-08-27 via Nuitee
P
pilar extended_group es
2
Hotel dejado, que da mucha pena y asco
Pros:

Las vistas.

Cons:

Somos un grupo de 3 chicas que se quedaron anonadadas con las habitaciones. Empecemos:
1. La ubicación está bien cerca de la zona de restaurantes, pero las cuestas son muy empinadas.
2. La limpieza, alucinante. Sucio, con huellas en las paredes, en el suelo, excrementos de lagartijas en todos lados, moho en el baño tanto en la ducha como en el lavamanos. El agua sale turbia. En una de las habitaciones no se podían cerrar las ventanas que dan a la terraza. Las juntas de puertas-ventanas estaban rotas.
3. No hay zonas comunes y las puertas para entrar en la habitación están justo en la recepción- comedor lo cual es un poco impactante e incómodo.
4. No tiene generador y ambos días se fue la luz y no tuvimos luz en muchas horas, mientras que otros hoteles sí tienen.
5. El check in es a la dos y no nos dieron una de las dos habitaciones hasta las cinco.
6. El dueño del hotel no contesta, no sabíamos cómo hacer el pago, al final se lo dimos a un trabajador que era el manitas.
7. Está en obras y van para largo.
En fin, una experiencia que no repetiríamos ni en sueños.

2025-08-21 via Nuitee
A
Auriol family_with_children au
9
Hard to beat this view in Ella.
Pros:

Knock-out view

2025-08-10 via Nuitee
L
LAURA family_with_children es
9
Excel·lent tracte amb el client.
Pros:

La ubicació i les vistes des de l’habitació.

2025-08-05 via Nuitee
J
Jacopo couple it
6
Pros:

Posizione e visuale

Cons:

La colazione non era disponibile neanche a pagamento, contrariamente a quanto riportato.
Camera mai pulita o riordinata durante la permanenza.
Qualche formica in camera.

2025-08-04 via Nuitee
J
Joana Maria couple pt
10
2025-08-03 via Nuitee
O
Olaf couple pl
10
Pros:

Pobyt bardzo udany. Personel chętny do pomocy na każdym kroku, pyszne śniadania. Pokój bardzo czysty, a widok był niesamowity. Lokalizacja super 3minuty od głównej ulicy w Ella. Bardzo polecam!

2025-07-18 via Nuitee
B
Bryony group au
8
Had a really nice stay at Mount Joy the staff were really kind and the view is incredible!!
Pros:

Had a really nice stay here the view was incredible and quiet as it's slightly off the main street

Cons:

Bathroom had some bugs, but that's ok!

2025-06-18 via Nuitee
W
Woei solo traveller sg
9
Superb
Pros:

With a direct view of Ella Rock, that's the best one can ask for. The balcony is spacious, yet private. Everything in the room is great, bed was comfortable, mosquito net provided, bathroom was spacious.

Cons:

It is a little difficult to find

2025-05-07 via Nuitee
S
Swee group sg
9
Comfortable room has excellent balcony with lovely views
Pros:

Love the location though you have to walk uphill to reach the place. But the views from the balcony is fantastic, and I could even do my birding from the balcony itself. Spotted like 5 different species of birds in my 2N there. Short walk down to the main thoroughfare.

2025-05-05 via Nuitee
K
Kariyawasam young couple lk
10
Exceptional
2025-04-29 via Nuitee
H
Hendrik solo traveller nl
9
The view! The view!
Pros:

The view is amazing. Very close to the village, but none of the noise. Basic facilities, no breakfast, but just next to the place little restaurants that offer a good breakfast with the same view. And there is a water kettle in the room. I could sit on that balcony for hours. And I did 😉😃

Cons:

You can park on the roof, but the road is very steep to get there, but that goes for most places in Ella.
Mosquito net has a few holes.

2025-04-28 via Nuitee
S
Steph young couple au
8
Perfect views and location, excellent value for money.
Pros:

The view was amazing. It was very close to the main parts of town. It was excellent value for money. Great service, the staff were very helpful and kind. David and Thuwan were lovely.

Cons:

There were a lot of ants, but this was a minor issue.

2025-04-21 via Nuitee