Cocos Polhena

Hotels
8.7 (105 reviews)
NO:36, BEACH ROAD, POLHENA , Matara , lk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
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Review Highlights

Pros:
Friendly Staff
Good Location
Spacious Rooms
Cons:
Noisy Environment
Limited Food Options
Cleanliness Issues

Categories

Cleanliness
8.01
Reported good cleanliness but issues with floor mats and shower curtains.
Service
9.48
Friendly staff mentioned in multiple reviews.
Location
9.52
Conveniently located close to the beach and public transport.
Room Quality
8.97
New hotel with spacious rooms.
Amenities
9.2
Standard amenities present for a hotel of this rating.
Value for Money
7.96
Issues with food pricing being high compared to market rates.
Food and Beverage
7.51
Breakfast was good but limited meal options and additional charges on meals.
Overall Experience
8.98
Overall good experience with some issues in food and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:12

Property Description

Beachfront Location
Experience the beauty of Polhena Beach just steps away from Cocos Polhena. Enjoy stunning sea views from certain rooms and relax on the terrace overlooking the ocean.

Comfortable Accommodation
Indulge in spacious rooms with private bathrooms and balconies. With amenities like room service and free WiFi, your stay at Cocos Polhena is sure to be both comfortable and convenient.

Delicious Dining Options
Start your day right with a Full English/Irish or Asian breakfast offered at the hotel. Savor a meal at the on-site restaurant or explore nearby dining options for a culinary adventure.

Book your seaside getaway at Cocos Polhena today and make unforgettable memories by the beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 105 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 9.2
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.98
S
Supun • solo_traveller • lk
7
2026-05-02 • via Nuitee
• family_with_children • lk
8
2026-04-29 • via Nuitee
S
sampfoten • solo_traveller • ch
10
Comfortable stay
Pros:

The location, parking space, cleanliness, friendly service team

Cons:

Nothing specific

2026-04-22 • via Nuitee
H
Harsha Randeepa • family_with_children • lk
10
Pros:

I think this hotel is good for everyone but it have not clean washroom because men's washroom of the near to dining area is not clean but everything's are good stuff is very kind i loved most for your hotel

Cons:

pleas compere your meals poshness other hotels

2026-04-14 • via Nuitee
S
Sasindu • couple • lk
10
Will visit here again!
Pros:

Great service, lovely people, and a very comfortable stay!

2026-04-12 • via Nuitee
G
Grace • solo_traveller • fr
10
Love it!
Pros:

Our stay at this property was truly a wonderful experience. From the moment we arrived, the staff made us feel incredibly welcome. They were always friendly, kind, and ready to help with anything we needed. What stood out the most was their warm smiles and positive attitude—they always said “yes” and handled everything so professionally.
The atmosphere felt just like home, which made our stay even more special and comfortable. I’ll definitely come back to this hotel on my next visit to Sri Lanka😄

2026-04-12 • via Nuitee
K
krish • family_with_children • gb
5
Unprofessional and staff need retraining to hospitality standards
Pros:

Close proximity to the beach.

Cons:

We stayed one night at this hotel. We booked a family room.Room number 110. The room we were given had a horrible smell probably coming from the shower/toilet. The air conditioning did not cool our room enough and tv had no channels as we were told we would have. We spoke to reception and they sent someone to look at the room. The guy came in and said to us that he could not smell anything and that tv was working which was not. He also rang the manager while he was in our room and told him tv was working okay in Sinhala not realising that my husband spoke Sinhalese. I tried to contact manager on my phone while the guy was there but my call was not answered. My husband then asked the guy who came to sort things out to call him on his phone and my husband spoke to the manager who agreed to move us to a better room which was nice and did not have the same smell. In the morning when we checked out the receptionist and another man working there demanded we pay 8000SL extra for the room they moved us to which we were not told we would have to pay when they moved us. Hotel management and staff are extremely unprofessional and I would never stay in this hotel again

2026-04-12 • via Nuitee
R
Reinhard • solo_traveller • de
8
2026-04-03 • via Nuitee
C
Clara • couple • us
10
Great stay overall
Pros:

Nice and comfortable stay. The location is great, very close to Polhena beach. Helpful staff😊

2026-03-31 • via Nuitee
C
Claire • couple • ch
10
Pros:

Beautiful location, friendly service, and all the essentials you need for a comfortable stay. Plus, the beach is just steps away.

2026-03-31 • via Nuitee
R
Reese • couple • us
10
I loved my stay n hope to visit again
Pros:

Had such a relaxing stay at Cocos Polhena. The view, the vibe, everything was just perfect.The staff were super friendly and helpful, which made everything even better. Plus, having free parking was really convenient.

2026-03-31 • via Nuitee
A
Amelia • couple • gb
10
Perfect!
Pros:

I enjoyed my stay at Cocos Polhena... I reserved the room without breakfast at first, but I decided to try their Sri Lankan breakfast and it was so good. The staff were very friendly, welcoming and always helpful throughout my stay. The room was very clean and well maintained and the bed was comfortable. The location was perfect just a short walk to the beach and had a pleasant stay overall. I would definitely stay here again on my next visit to Sri Lanka<3

Cons:

I noticed some comments mentioning noise from a nearby bus station. However, during my stay, I didn't see any buses, and there was no noise at all. The surroundings were quiet and did not affect my experience in any way.

2026-03-30 • via Nuitee
B
Ben • extended_group • gb
9
Nice hotel, close to the beach. Comfortable stay.
2026-03-28 • via Nuitee
S
Simonsen • family_with_children • dk
6
Pros:

We Got the family room, very big and nice. Very nice 2 wc/bath

If waves from the reef is calm there is 3-4 turtles swimming in the bay (polhena beach) go out around 630-930 to swim with them ;)

Cons:

Bed was very hard, breakfast was not great, toast was pre-made so it was cold and dry.
Also!! We were concerned about other review regarding noice from nearby bus station, we asked the staff through a mail and they said “no bus station here” no noice.

Just next to the hotel 25 meters some times 1 to 3 party bus is in the area and they play extreme loud music from like 5 pm to 1 am not all days but maybe 5 out of 7 days so if you like it quiet don’t book this hotel

2026-03-24 • via Nuitee
J
Jan Ramesh • solo_traveller • lk
7
2026-03-23 • via Nuitee
K
kumara • extended_group • lk
9
Pros:

Supper location. very friendly staff.

2026-03-23 • via Nuitee
R
Rozanna • couple • lk
7
Overall it was ok. peaceful and restful stay.
Pros:

the room was confortable and clean.

Cons:

The food could impove. quantity and quality wise.

2026-03-23 • via Nuitee
C
cryptomail • couple • lk
8
2026-03-23 • via Nuitee
A
Aileen • solo_traveller • au
8
2026-03-18 • via Nuitee
G
Garumuni Arachchilalage Susitha Probodhaka • couple • lk
9
2026-03-18 • via Nuitee