Haus Serenity

Hotels
8.8 (95 reviews)
104-20 186th Street Floor 1 , Hollis , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location to JFK
Comfortable beds
Cons:
Rude staff
Noise from neighbors

Categories

Cleanliness
8.95
The rooms were clean but some comments noted shared facilities.
Service
7.95
Staff were reported as rude in one review, affecting the overall sentiment.
Location
8.45
Location is convenient for JFK but not ideal for tourists.
Room Quality
9.45
Rooms are spacious and comfortable, contributing positively to the experience.
Amenities
8.95
Kitchen available and good amenities for cooking, though some minor complaints noted.
Value for Money
9.45
Generally deemed a good value for the price, especially for convenience.
Food and Beverage
7.95
Limited options nearby but kitchen facilities are available.
Overall Experience
9.25
Generally a positive experience, though some service issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:11

Property Description

Convenient Location

Located near popular attractions such as Belmont Park Race Track, Aqueduct Racetrack, and Arthur Ashe Stadium.

Home-Like Accommodations

Enjoy spacious family rooms with a fully equipped kitchen and dining area.

Cozy Amenities

Relax on the terrace or visit the on-site coffee shop during your stay.

Book now to experience comfort and convenience at Haus Serenity in Hollis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 95 reviews
Cleanliness: 8.95
Service: 7.95
Location: 8.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 7.95
Overall Experience: 9.25
H
Hana solo_traveller nl
9
Enjoyable comfortable stay
Pros:

Very clean, simple contactless check in/check out. The bed was very comfortable too.

Cons:

The location is not ideal for tourists, it takes a long time to get to other places

2026-01-19 via Nuitee
K
KARLINE JEANNY solo_traveller ca
9
Agréable
Pros:

C'était ma toute première fois de prendre un logement chez l'habitant et tout s'est bien passé. L'hôte est très réactive à tous mes messages envoyés avant mon arrivée. Je recommande!

2026-01-19 via Nuitee
W
Wareen solo_traveller iq
1
Pros:

nothing.

Cons:

rude staff, did not allow me to stay even 1 hr behind check out time, no flexibility, did not allow me to keep my bag there until i get a taxi, i will never go here again be careful dont waste your money with this hotel, you WILL regret!

2026-01-19 via Nuitee
T
Tam extended_group vn
8
Pros:

The place met what i were looking for; a nice house to stay and a nice host too. Thank you!

2026-01-19 via Nuitee
Y
Yuhao couple us
9
性价比很高的机场过夜住宿
Pros:

离JFK机场很近,打车往返只需30美金,适合在此中转过夜。

Cons:

1. 预订后没有收到入住指南,导致我们在门口站了很久。
2. 房间的隔音一般

2025-12-30 via Nuitee
M
Mariia couple gb
10
2025-12-15 via Nuitee
F
Faraz solo_traveller us
9
Pretty decent experience
Pros:

What breakfast? lol

Cons:

N/A

2025-11-28 via Nuitee
M
Marcin solo_traveller pl
10
Pros:

Room was clean, spacious with big comfortable bed and strong WiFi. Kitchen is available to make a coffee or some meals. Very conveniant location to get to JFK and Manhattan, 10 min walk there is LIRR Station Hollis, from where you reach Grand Central or Penn Station in 30 min. The neigbourhood is quiet and safe with few groceries, where you can also order takeaway food. Highly recommended.

2025-11-27 via Nuitee
A
Ana Belen solo_traveller us
10
2025-11-24 via Nuitee
E
elizabeth solo_traveller us
7
Pros:

Comfy bed, great directions!

Cons:

Hard to find contact number. Didn't know contact didn't respond to text, only calls. Heat was way too hot.

2025-11-14 via Nuitee
J
Jonas solo_traveller de
9
2025-11-12 via Nuitee
W
William solo_traveller ke
8
Pros:

Room was clean

Cons:

Shared washroom facilities

2025-11-10 via Nuitee
S
sunar couple us
9
2025-11-09 via Nuitee
P
patricia solo_traveller fr
9
Pros:

A great place, very quiet, very clean... I would recommend this place to a friend!

2025-11-03 via Nuitee
J
Janice solo_traveller us
9
2025-10-22 via Nuitee
M
Maria solo_traveller us
10
2025-10-14 via Nuitee
V
Vasumathi solo_traveller in
10
Pros:

The host is so kind and responsive. The location is little far from airport (JFK). You wont find any cheap/comfy restaurants near the stay. But if you can order or cook, this is a great place to stay. The host is so generous for reasonable requests so you can trust. Within a reasonable price, I would say this place is one of the best in comfort in that radius. Check-in & check-out are smooth. You will have kitchen with basic amenities for cooking and coffee needs. The restroom is neat and well maintained although it is shared in my case.

Cons:

The floor at some part of the house is little squeaky to walk during quiet hours.

2025-10-11 via Nuitee
L
Lan solo_traveller us
10
2025-10-07 via Nuitee
P
Paul solo_traveller gb
8
very clean and comfortable, easy to find and easy self check-in.
2025-09-08 via Nuitee
I
Ida solo_traveller co
10
Nice place to stay close to JFK airport
Pros:

Only stayed one night, but the bed was super comfortable, location was close to JFK airport, and it was nice and clean. The self check-in was super easy and straightforward as well.

2025-09-07 via Nuitee