Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facility areas
Cons:
Inconsistent food quality
Cleaning issues in rooms
Inadequate amenities

Categories

Cleanliness
7.6
Multiple mentions of cleanliness issues with dirty carpets in rooms.
Service
9.6
Staff described as friendly and helpful, although some service aspects were criticized.
Location
9.1
Location praised for being excellent, near walking paths.
Room Quality
7.1
Rooms cold with poor lighting, not meeting expectations for a 4-star hotel.
Amenities
8.1
Some amenities like saunas were criticized; pools were said to be too cold.
Value for Money
8.1
Value questioned due to subpar food quality and overall experience not aligning with expectations for price.
Food and Beverage
6.6
Food quality mentioned as disappointing, not meeting standards for a 4-star hotel.
Overall Experience
8.6
Overall experience varied widely among guests, with some enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:11

Property Description

Luxurious Accommodations
Hotel Kardial, nestled in the picturesque Banja Vrucica spa complex, boasts 4-star accommodations with air-conditioned rooms and complimentary wired internet. The elegantly designed rooms feature modern amenities such as LCD TVs, minibars, and well-equipped bathrooms with hairdryers.

Relaxing Spa Facilities
Indulge in ultimate relaxation at the hotel's spa area, which includes an inviting indoor pool. After a day of sightseeing or business meetings, unwind and rejuvenate your senses in this serene environment.

Delightful Dining Experience
Savor a culinary journey at the on-site restaurant offering a delectable selection of Bosnian and international dishes. With complimentary Wi-Fi in public areas, stay connected while enjoying a satisfying meal.

Experience luxury, comfort, and convenience at Hotel Kardial. Book now to secure your stay at this exceptional retreat.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 4 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 41 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 518 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.6
L
Ljubica solo_traveller de
6
2026-05-14 via Nuitee
Z
Zagorka solo_traveller rs
10
2026-05-12 via Nuitee
S
Sasha solo_traveller si
7
2026-05-08 via Nuitee
B
Balaban solo_traveller rs
8
2026-05-07 via Nuitee
T
Toprek couple hr
10
jako sam zadovoljan sa svim posebno bi istakao osoblje od konobarica, čistačice pa do recepcije sve
Pros:

Sve je bilo dobro.

Cons:

da se u spa oazi popravi jakuzi, jedan radi drugi neradi.

2026-05-05 via Nuitee
M
Miranda couple hr
3
Realno, vrlo nategnute 3 zvjezdice, izbjegavati!
Pros:

Pristojno osoblje.

Cons:

Pod u sobi pun mrlja, napuknuta wc daska, crne gljivice oko staklene stijene u kadi, ručnici stari i ofucani, na bazenima jedan ručnik s većom rupom i tragovima ranijeg krpanja, punjenje jastuka u grudama. U bazenima voda prohladna, od dva minijaturna jacuzzija s toplom vodom, u jednom ne rade mjehurići. Ulazak u termalni bazen, u kojem je svega 32 C (informacija dobivana od zaposlenice), se posebno naplaćuje kao i ulazak u saune. Za tretmane (masaže, limfna masaža (strojna/ručna) nema termina. Doručak loš i nekvalitetan s obzirom na cijenu: kajgana, jaje na oko i tvrdo kuhano, hamburger slanina, kranjska, hrenovke, 2 vrste jeftine salame, 2 vrste sira, palenta, jetrica u umaku, povrće sa žara, nešto malo mazalica, pahuljice, mlijeko, jogurt i možda još nešto malo nespomenuto, svaki dan isto. Ukoliko ipak poželite doći, kažu da su bolji aranžmani koji se dogovore s hotelom, tada su u cijeni i neki tretmani, a cijena je povoljnija od ove. Nikad nisam imala gori omjer cijene i kalitete. Minimalno duplo preplaćeno!

2026-05-03 via Nuitee
R
Ristic solo_traveller at
10
2026-04-25 via Nuitee
S
Sandra family_with_children de
7
Es gibt nichts vergleichbares in der Region also ist man gewungen dort zu buchen. Die Mitarbeiter sind aber alle bemüht
Pros:

Lage und Personal top. Restaurant super lecker.

Cons:

Flecken im Teppich auf dem Zimmer, es stinkte nach Rauch und es brummte im Zimmer aus dem Stromkasten so dass man schwer schlafen konnte. Schimmel an den Fugen im Bad. Die Umkleiden im Hallenbad sind eine Katastrophe und gefährlich zu gleich. Es riecht sowas von ekelhaft, das ich nach 3 Sekunden raus musste. Die Metallspinde sind komplett verrostet. Bis zur Dusche habe ich es nicht geschafft und habe ich mich auch nicht getraut. Somit sind im allgemeinen die Preise nicht gerechtfertigt. Dafür müsste mal dringend renoviert werden.

2026-04-21 via Nuitee
T
Todorovic solo_traveller ch
5
2026-04-19 via Nuitee
N
Nada couple hr
5
2026-04-13 via Nuitee
S
Srdjan couple rs
1
Katastrofa los, nikad vise
Pros:

Hrana je ok

Cons:

Bezobrazluk veliki za takvu banju.Bazeni su sa hladnom vodom, a lazu da je zagrejana na 30 stepeni, nema grejanja u sobi, sobe prosecne, a hotel se vodi da ima 4 zvezdice, a nije ni za dve. Trazila sam da skratim boravak jer ne smem u hladnu vodu, ali su odbili i trazili pun iznos da platim. Velika neprofesionalnost. Nikad vise necu doci.

2026-04-13 via Nuitee
M
Mićić family_with_children de
10
2026-04-08 via Nuitee
M
MARKO couple si
8
bilo je vse super prijazno osebje lepa narava
Pros:

zajtrk je bil dober

Cons:

počasi bojo morali malo obnoviti hotel

2026-04-07 via Nuitee
D
Dizdarevic couple ba
8
Pros:

Lokacija samog objekta je za deset priroda šuma rijeka mir šta treba više čovjeku za mali odmor

Cons:

Na bazenu mnoge stvari ne rade duže vrijeme,niti se otklanjaju nedostaci masaže u vudi koje su bile u funkciji sada više nisu

2026-04-05 via Nuitee
N
Nataša extended_group ba
7
2026-04-02 via Nuitee
G
Gabrijel couple ba
3
Pros:

vise treba da bude zabave

Cons:

bolje bi moglo bit da bar bazeni rade do 12

2026-03-30 via Nuitee
J
Josip couple ba
10
2026-03-28 via Nuitee
M
Mario extended_group hu
5
2026-03-25 via Nuitee
Z
Zlaja1986 extended_group ba
9
2026-03-20 via Nuitee
T
Tomislav extended_group hr
10
2026-03-07 via Nuitee