HOTEL BIGSTAR

Hotels
6.7 (140 reviews)
Rua Nilo Peçanha, 31, Calçada , Salvador , br

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Lift / Elevator
Hot tub/Jacuzzi
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Affordability
Friendly Staff
Cons:
Poor Cleanliness
Unsatisfactory Amenities

Categories

Cleanliness
4.7
Numerous reviews mention dirty rooms and lingering odors, indicating poor cleanliness.
Service
8.7
Positive remarks about staff being attentive and friendly, despite some service issues.
Location
6.7
Some positive comments on location, but also mentions limited local commerce.
Room Quality
5.7
Comments highlight discomfort with room conditions, including dirty linens and issues with facilities.
Amenities
7.7
Generally acceptable, although limited breakfast options were noted.
Value for Money
7.7
Some guests felt the hotel was affordable but not worth the price given cleanliness issues.
Food and Beverage
5.7
Consistent complaints about breakfast quality and poor options provided.
Overall Experience
6.7
Mixed sentiments with many expressing that the experience did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Prime Location in Salvador
Located just 400 meters from Praia do Canta Galo, HOTEL BIGSTAR offers a convenient and picturesque setting for your stay. Explore nearby attractions such as Praia do Roma and Bonfim Church, all within a short distance from the hotel.

Comfortable Accommodation
Relax in our well-appointed rooms equipped with modern amenities including a TV, private bathroom, and complimentary toiletries. Enjoy a restful night's sleep on our cozy bed linen and wake up refreshed for a day of adventure in Salvador.

Convenient Services
Benefit from our attentive room service and round-the-clock front desk, ensuring that all your needs are met during your stay at HOTEL BIGSTAR. Whether you need assistance or recommendations for exploring the city, our staff is here to assist you.

Ready to experience the best of Salvador? Book your stay at HOTEL BIGSTAR now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 140 reviews
Cleanliness: 4.7
Service: 8.7
Location: 6.7
Room Quality: 5.7
Amenities: 7.7
Value for Money: 7.7
Food and Beverage: 5.7
Overall Experience: 6.7
D
Daniel • couple • br
7
Lugar bom, porém com coisas a melhorar
Pros:

Gostei da localização, também gostei dos funcionários, e também do conforto da local, também gostei do café da manhã, bem simples porém gostoso.

Cons:

Não gostei da limpeza, pois estava muito empoeirado, também não curti muito do fato de termos recebido um quarto perto de quarto para fumantes, e só percebemos isso muito tempo depois com as pessoas fumando no quarto ao lado, também não compreendi o fato do controle do ar condicionado não ficar no quarto

2026-04-09 • via Nuitee
R
Rafael • couple • br
9
2026-04-08 • via Nuitee
J
Juarez Murilo • solo_traveller • br
5
Cons:

Limpeza das áreas comuns (escadas e corredores) a noite. Muito barulho.

2026-04-08 • via Nuitee
N
Natã • couple • br
10
2026-04-06 • via Nuitee
I
Ibelsandra • solo_traveller • br
7
Pros:

Do conforto e do atendimento.

Cons:

Do ventilador no quarto.

2026-04-06 • via Nuitee
H
Herbert • couple • br
8
2026-04-02 • via Nuitee
W
Wandycler • solo_traveller • br
4
Cons:

Não é um hotel. Não leve crianças.

2026-04-02 • via Nuitee
W
Wandycler • couple • br
4
Cons:

Longe de ser um hotel. A propriedade precisa definir o que faz lá. Famílias, não levem crianças.

2026-04-02 • via Nuitee
H
Hipólito Barbosa Sales • couple • br
3
2026-03-20 • via Nuitee
K
Kevin • solo_traveller • us
3
Ruim
Pros:

Pessimo

Cons:

Tudo, cama ruim. Lençol sujo. Banheiro sujo com toalhas usadas.

2026-03-20 • via Nuitee
K
Kimberly • couple • cl
1
pesimo personal
Cons:

el personal y el cobro que se hizo por articulos de aseo, no me mencionaron de que eran de compra, cosas basicas shampoo, acondicionador, etc. y luego dijeron que habia una tarjeta que no estaba en la habitacion, pero fingieron que si, la recepcionista de la salida, fue grosera, mal educada.

2026-03-18 • via Nuitee
A
Alexandre • couple • br
5
2026-03-17 • via Nuitee
C
Clessio Hugo • couple • br
10
2026-03-17 • via Nuitee
L
Lourenço • couple • br
9
2026-03-17 • via Nuitee
A
Ana Carolina • solo_traveller • br
2
2026-03-15 • via Nuitee
S
Souza • couple • br
8
2026-03-12 • via Nuitee
A
Afonso • couple • br
1
Não ficamos nenhum dia lá … eles não respondem e não deram retorno
Pros:

Não ficamos nenhum dia lá … eles não respondem e não deram retorno

Cons:

Não ficamos nenhum dia lá … eles não respondem e não deram retorno

2026-03-11 • via Nuitee
D
Davi • couple • br
7
2026-03-05 • via Nuitee
S
Santiago • couple • br
9
2026-03-04 • via Nuitee
M
Marcos • couple • br
1
Pros:

Nada

Cons:

Tudo

2026-03-03 • via Nuitee