Keran Retreat

Hotels
8.6 (14 reviews)
Keran , Upper Neelun , pk

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Food was good
Cons:
Staff issues
Insect problem

Categories

Cleanliness
7.91
There were issues with insects, affecting the overall comfort.
Service
8.38
Staff were generally polite, but Sabir at reception was rude.
Location
9.42
The location is described as the best.
Room Quality
8.37
Good scenes from the room, but lacking amenities like TV and Internet.
Amenities
7.9
Need improvements in Internet and TV.
Value for Money
8.96
Overall acceptable value for the experience.
Food and Beverage
8.91
Food was good, contributing to positive dining experience.
Overall Experience
8.98
A generally good stay with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Scenic Views:
Enjoy stunning river views from select rooms at Keran Retreat, offering a tranquil and picturesque setting for your stay.

Culinary Delights:
Indulge in a delicious breakfast with a variety of options including Full English, Asian, or Halal choices to start your day off right.

Convenient Amenities:
Benefit from free WiFi, room service, and a helpful reception providing local area information, ensuring a comfortable and hassle-free stay.

To book your stay at Keran Retreat and experience these wonderful amenities, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 14 reviews
Cleanliness: 7.91
Service: 8.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.96
Food and Beverage: 8.91
Overall Experience: 8.98
M
Muhammad hamza • extended_group • pk
6
Stay was good, food was good, location is best, staff is also polite other than sabir at reception
Pros:

The location, it’s at the best location

Cons:

The staff specially sabir at reception. The guy is rude and a lot more

2025-08-04 • via Nuitee
R
Raheel • family with young children • pk
3
Poor
Pros:

River view

Cons:

No electricity. So many insects there its was very uncomfortable night we spent there with my family. They didn’t on the generator

2025-07-29 • via Nuitee
A
Abbas • family with young children • pk
10
Must visit for inner peace
Pros:

Scene out of the room
Staff
Facilities
Kitchen
Tea anytime

Cons:

Need some work on INTERNET and TV.
Both not working

2025-06-17 • via Nuitee
N
Niamat • family with young children • pk
10
Exceptional
2025-06-15 • via Nuitee
S
Saad • young couple • pk
9
Superb
Pros:

Had A Pleasure staying at Keran Retreat for a night, Really Rate it high for their location right at neelam river bank Rooms were located at the perfect place for best of the views, staff was very cooperative and rooms were tidy and clean

2025-04-26 • via Nuitee
M
Muhammad • young couple • pk
7
It’s a good experience enjoyed the stay and staff was really cooperative and helping during the stay
Pros:

Location was pretty good, staff was really cooperative

Cons:

Toilets are not clean properly

2025-04-19 • via Nuitee
M
Muhammad • young couple • pk
9
Superb
2025-04-17 • via Nuitee
M
Muhammad • young couple • pk
10
Exceptional
Cons:

amazing experience best view...

2024-11-14 • via Nuitee
A
Ahmad • young couple • pk
8
Overall we had a memorable stay
Pros:

Location, view and staff hospitality

Cons:

Washroom was little smelly.

2024-11-09 • via Nuitee
Z
Zunorain • young couple • pk
10
Exceptional
2024-11-02 • via Nuitee
S
Salman • review category business travellers • pk
9
Superb
2024-10-23 • via Nuitee
N
Noman • with friends • kw
10
Keeran retreat was exceptional my friend and i had an amazing stay the staff was really great too .
2024-10-22 • via Nuitee
F
Fahad • with friends • au
10
My stay at Keren Resort in Azad Kashmir was a perfect blend of stunning views, warm hospitality, and comfort.
Pros:

I recently had the pleasure of staying at Keren Resort in Azad Kashmir, and it was an unforgettable experience. Nestled amidst stunning mountainous landscapes, the resort offers breathtaking views that immediately immerse you in the beauty of nature.

2024-10-14 • via Nuitee
A
Afzaal • family with young children • ie
10
Exceptional
2024-10-13 • via Nuitee