Guadalajara Express Tonala

Hotels
7.6 (71 reviews)
Av. Tonala 379 , Guadalajara , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent customer service
Good food
Cons:
Cleanliness issues
Noise problems

Categories

Cleanliness
6.03
Multiple mentions of mold and cleanliness issues in the bathroom.
Service
9.2
Excellent customer service reported in multiple reviews.
Location
8.04
The property is in a location where guests felt safe.
Room Quality
6.99
The rooms are described as small but cozy.
Amenities
7.02
Basic amenities but some complaints regarding late noise and service dog charges.
Value for Money
7.48
Average value for the price, some mentioned issues with the state of the property.
Food and Beverage
8.53
Food was reported as good and delicious.
Overall Experience
7.5
An overall mixed experience with both good and bad sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:59

Property Description

Charming Hotel near Artisan Market

The Guadalajara Express Tonala is a cozy hotel conveniently situated at the entrance of Guadalajara, offering free Wi-Fi, parking, and an on-site restaurant.

Elegant Rooms and Free Local Calls

Indulge in rooms adorned with elegant warm-toned decor, featuring amenities like a ceiling fan, cable TV, and a private bathroom with complimentary toiletries. Enjoy the convenience of free local phone calls during your stay.

Proximity to Artisan Shops and Tour Desk Services

Explore the vibrant artisan market just 500 meters away or visit nearby artisan shops showcasing unique crafts. Take advantage of services like laundry, dry cleaning, and a tour desk for a seamless stay.

Book your stay at Guadalajara Express Tonala for a delightful experience near the heart of Guadalajara!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 71 reviews
Cleanliness: 6.03
Service: 9.2
Location: 8.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 7.5
U
Urzua • couple • mx
10
2026-01-26 • via Nuitee
R
Ramona • extended_group • us
7
Pros:

The custumer service was excellent food was good, the property needs a some update but all and all we felt safe. I would stay here again

Cons:

Electrical outlets did not work. A bit to noisy hard to sleep

2026-01-21 • via Nuitee
J
Jose • couple • us
4
No me volvería a hospedar ahí
Pros:

Problemas con controles de televisión, nunca pudimos ver nada

Cons:

No me gustó su desayuno, hasta un cabello me salió

2026-01-04 • via Nuitee
V
Veronica • couple • us
8
2025-12-23 • via Nuitee
V
Victor • extended_group • us
10
El Maza is very friendly and very nice person thank you
Pros:

Staff was really good and food was great

Cons:

100% recommended

2025-12-03 • via Nuitee
P
paulina • family_with_children • mx
8
Pros:

El hotel cumple con lo que promete
Son habitaciones pequeñas y acogedoras. Limpias. El personal siempre fue muy atento

2025-11-15 • via Nuitee
A
Ana Yanelli • couple • mx
10
2025-11-10 • via Nuitee
A
Alma Liliana • couple • mx
6
2025-11-10 • via Nuitee
D
Daisy G • family_with_children • us
10
2025-10-26 • via Nuitee
J
john • couple • us
4
Pros:

It is unique

Cons:

It’s very old, moldy, mosquitos in room, paper thin walls. Charged me 700 pesos for service dog.

2025-10-23 • via Nuitee
S
Sansores • family_with_children • mx
8
Cons:

La limpieza en el baño no está muy bien.

2025-10-22 • via Nuitee
M
Martinez • family_with_children • us
5
Pros:

Bed was comfortable

Cons:

To noisy, tv to loud next door, no towels, floor dirty, noise very early 6 30 am aproximadamente from construction site and high way, late noise from trucks from parking lot

2025-09-13 • via Nuitee
J
Janett • family_with_children • mx
10
2025-09-10 • via Nuitee
B
Blanca • extended_group • us
1
Horrible experience!
Pros:

Nothing!

Cons:

The property is horrible! No elevator available to get up to the 3rd floor with a heavy bags. It was too noisy around the property and no control of running children 7am! People did not respect other sleeping guest. In the bathroom and shower too much mold in the walls. It mays me feel unsecured!

2025-09-10 • via Nuitee
E
Edgar • family_with_children • us
1
2025-09-08 • via Nuitee
P
Patron • family_with_children • mx
4
Mala experiencia
Pros:

El servicio del restaurante

Cons:

Instalaciones descuidadas, no servía el wifii, toallas y blancos viejos, todo muy descuidado.

2025-09-06 • via Nuitee
C
C • family_with_children • us
8
Lovely place to stay
Pros:

Welcoming, staff helpful, food delicious, quiet area, security available, and clean.

Cons:

Room service not available after the cleaning staff shift.

2025-08-05 • via Nuitee
J
Javier • couple • es
5
2025-07-27 • via Nuitee
Q
Quintana Ledezma • family_with_children • mx
6
Ni mal ni bien
Pros:

La ubicación

Cons:

Me parece que es más un hotel de paso, en el estacionamiento hay más como camionetas de reparto, la habitación tenia un olor medio feo que venia del baño pero como ya llegamos tarde y estábamos cansados lo único que hicimos fue dormir

2025-07-16 • via Nuitee
J
Juan Carlos • couple • us
8
2025-07-10 • via Nuitee