CALIXTA Hotel

Hotels
•
Life House
8 (998 reviews)
10 Avenida Norte esquina con calle 14 , Playa del Carmen , mx

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness and reports of insects, indicating poor standards.
Service
9.55
Positive mentions of staff friendliness and helpfulness.
Location
9.59
Numerous reviews praised the hotel's central location and accessibility.
Room Quality
8.04
Rooms were described as spacious and comfortable, but some cleanliness issues were noted.
Amenities
6.57
Concerns about the pool and missing amenities like washcloths affected this rating.
Value for Money
8.53
The general perception of value was average based on the mixed reviews.
Food and Beverage
6.58
Negative feedback on breakfast availability and quality affected the rating.
Overall Experience
8.55
While there were significant issues, the overall stay was still rated positively due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:21

Property Description

Luxurious Accommodation
CALIXTA Hotel offers 4-star air-conditioned rooms with modern amenities and Free Wi-Fi. Each room comes with a private bathroom and a flat-screen TV for your entertainment.

Relaxation and Dining
Unwind by the outdoor swimming pool or grab a drink at the hotel's bar. Start your day with a full continental breakfast and savor a coffee on your balcony overlooking the vibrant city before exploring nearby art galleries and trying local tropical fruits.

Convenient Location
Located in Playa del Carmen, CALIXTA Hotel is close to popular attractions like Playa del Carmen Beach and the Maritime Terminal. With a 24-hour front desk, concierge service, and easy access to transportation hubs, your stay will be seamless.

Book your stay at CALIXTA Hotel now for a memorable experience in Playa del Carmen!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 998 reviews
Cleanliness: 6.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 8.55
F
Fabian • family_with_children • es
8
2026-02-14 • via Nuitee
A
aoife • couple • ie
1
We arrived and we told our room had a leak so could not have access to the room , when asked how long it would take to f
2026-02-13 • via Nuitee
V
Victor • family_with_children • fr
5
2026-02-09 • via Nuitee
L
Luiz Claudio • family_with_children • br
9
Muito bom
Pros:

Excelentes acomodações e Localização. Camas muito confortáveis. Estacionamento privado e 7Eleven perto do Hotel. Funcionários muito atenciosos.

Cons:

Os quartos não possuem frigobar. Café da manhã gostoso mas poderia ser um pouco mais. Em dias de muito movimento, como por exemplo domingo, os funcionários não davam conta dos pedidos. Talvez mudar um pouco o acesso as bebidas e alguns pratos possa ser uma solução já que a área da piscina onde é servido o café é muito boa.

2026-02-09 • via Nuitee
M
Marlène • family_with_children • fr
8
Très bon hôtel. Nous y avons passé 8 nuits. Malgré le mobilier de la piscine (pas identique aux photos) elle reste très
Pros:

L’emplacement;
Le personnel adorable;
La piscine (malgré que le mobilier ne soit pas du tout le même que sur les photos…)

Cons:

Malgré un super emplacement, il y a beaucoup de chantier autour donc beaucoup de bruit à partir de 7h du matin (consciente que ce détail soit indépendant de l’hôtel).
Climatisation bruyante

2026-01-31 • via Nuitee
A
Anthony • couple • fr
6
Pros:

Emplacement
Literie

Cons:

Sol pas propre à notre arrivée

2026-01-31 • via Nuitee
S
Susan • couple • us
1
No customer service, run down, and disgusting.
Pros:

Zero

Cons:

Everything

2026-01-27 • via Nuitee
M
Melissa • couple • it
5
2026-01-26 • via Nuitee
L
Lucas • solo_traveller • ar
6
Pros:

La ubicación excelente es lo mejor que tiene

Cons:

En varias oportunidades había mal olor en la habitación, salía de la cañería del lava manos.
Por otro lado no dejaban toallas para las manos/cara solo una de cuerpo para cada persona.

2026-01-25 • via Nuitee
P
Paola Cristina • family_with_children • mx
8
Regular
Pros:

Ubicación inmejorable

Cons:

Falta mejor atencion, esperamos un buen rato en el comedor y nunca nadie nos atendió para el desayuno

2026-01-24 • via Nuitee
J
julia • extended_group • nl
8
Prima
Pros:

Goede locatie, fijne kamers!

2026-01-24 • via Nuitee
N
NATALIA • extended_group • ar
2
Pros:

sólo la ubicación, todo lo demas un verdadero desastre, desde el personal hasta el desayuno
Muy mala atención

Cons:

Pèsima atención del personal.
Ni toallas de mano te dan siquiera
el desayuno es malo
Se sentía ruido de la calle en la habitación
No lo recomiendo para nada, las fotos engañan

2026-01-23 • via Nuitee
Y
Yudsli Lilian • family_with_children • mx
8
2026-01-20 • via Nuitee
R
Rowan • couple • be
5
Okay maar zeker niet top
Pros:

Terras boven. Midden in het centrum. Grote douche. Personeel opzich vriendelijk en altijd iemand aan de balie. Voor een nacht of twee redelijk maar zou niet langer aanraden.

Cons:

Hygiëne. Bij aankomst was kamer opzich gekuist maar vloer was vies, sand en haren dat niet van ons waren. Volgende ochtend aan receptie gevraagd om de kamer te stofzuigen, s’avonds terug aan hotel aangekomen en vloer was niet gedaan. Volgende dag tip voor de kuisvrouw achtergelaten in de hoop dat het beter zou zijn, was exacht hetzelfde, douche, vloer en spiegel niet proper. Terras boven was wel leuk maar ook niet proper, niet dagelijks gekuist, flesjes bier kleren lagen overal. Je kon ook niks bestellen. Veel geluid van buiten op straat, opzich normal aangezien het in het centrum vlak bij Coco Bongo ligt. De lichten van het terras stonden heel de nacht aan dus constant licht in de kamer.

2026-01-20 • via Nuitee
D
David • couple • co
9
Estancia cómoda y bien ubicada
Pros:

El desayuno fue excelente, muy variado y de muy buena calidad. La ubicación también es ideal, cerca de todo y a una cuadra de la 5 avenida, muy conveniente para desplazarse. ¡Muy recomendado!

Cons:

Lo único que no me gustó fue que el ascensor no estaba funcionando durante mi estadía, lo cual fue un poco incómodo. Sería ideal que lo solucionen para mejorar la experiencia.

2026-01-19 • via Nuitee
A
Ana Karen • solo_traveller • mx
10
2026-01-19 • via Nuitee
K
Karen • couple • mx
5
Pros:

Ubicación

Cons:

Puerta del baño no cerraba, el agua del lavamanos no se iba.

2026-01-19 • via Nuitee
R
Roberta • family_with_children • br
7
Pros:

O hotel é quase em frente ao Coco bongo , de onde saem os passeios e perto da 5 avenida.

Cons:

O quarto não foi limpo todo dia, tinha barata, não tinha frigobar. Éramos 4 e só disponibilizaram 2 toalhas para banho.

2026-01-18 • via Nuitee
I
Isabel • couple • nl
6
2026-01-17 • via Nuitee
A
Astrid • family_with_children • mx
8
Pros:

Limpio, sencillo pero cómodo

Cons:

Mucho ruido exterior

2026-01-13 • via Nuitee