Hôtel Maurice

Hotels
8.6 (915 reviews)
575 Grande Allée Est , Quebec City , ca

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Room quality
Customer service
Cons:
Cleanliness issues
Service inconsistencies
Limited food options

Categories

Cleanliness
8.33
Some reviews mention cleanliness concerns which warrant a lower score.
Service
8.9
Most reviews indicate good service, but a few note inconsistencies.
Location
8.84
Positive reviews highlight the location's convenience and appeal.
Room Quality
8.99
Generally described as spacious and comfortable with few negatives.
Amenities
8.52
Amenities are generally well-received, but some have noted issues.
Value for Money
8.58
Considered good value based on the reviews despite some concerns.
Food and Beverage
8.13
Limited food options reported, with some dissatisfaction regarding service.
Overall Experience
8.5
Overall positive experiences noted despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:55

Property Description

Luxurious Amenities
Indulge in the comfort and convenience of air-conditioned rooms with modern facilities like a coffee machine, fridge, and minibar.

Central Location
Explore Quebec City's top attractions including Vieux Quebec Old Quebec and Plains of Abraham, all within a short distance from the hotel.

Stunning Views
Enjoy breathtaking city views from select rooms with balconies, while relishing the five-star service and hospitality at Hôtel Maurice.

To book your unforgettable stay at Hôtel Maurice and experience the elegance and charm of Quebec City, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 915 reviews
Cleanliness: 8.33
Service: 8.9
Location: 8.84
Room Quality: 8.99
Amenities: 8.52
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.5
S
Sara couple gb
7
Funky boutique hotel in great location
Pros:

Great location, lovely staff, room was v spacious

Cons:

Room wasn’t serviced on first day ; bathroom looked great but shower was awful; bed was odd - like a four poster - slightly claustrophobic

2026-07-11 via Nuitee
P
Peggy couple us
10
Pros:

The location was ideal for walking to town.
The hôtel was a quaint maze of hallways and our room was exceptional. We overlooked Grande Allée.

2026-07-11 via Nuitee
A
Antoinette solo_traveller ch
9
2026-07-10 via Nuitee
P
Pauline solo_traveller ch
8
Pros:

Chambre très grande et bien rénovée.
Lit très confortable !
Le service de valet pour la voiture à un prix très correct

Cons:

Service 4 étoiles et non d'un 5. Sinon c'était bien

2026-07-10 via Nuitee
T
Tracy couple gb
9
2026-07-09 via Nuitee
J
Jeremy-Tung solo_traveller fr
7
Pros:

Bon emplacement, joli appartement

Cons:

Personne pour porter notre valise ni à l’arrivée ni au retour. Le réceptionniste n’a même pas proposé son aide… alors que l’activité était calme?

2026-07-09 via Nuitee
J
Jessica solo_traveller ch
7
Gutes Hotel mit Stolpersteinen
Pros:

Gutes Hotel in zentraler Lage und zu empfehlen.

Cons:

Zimmer war nicht vollständig gereinigt (fremde Socken lagen noch herum) und es fehlten komplett die Handtücher und das Toilettenpapier. Nicht weiter schlimm, aber in einem 5-Sterne-Haus würde man sich das anders wünschen. Dafür wurde uns die Parkgebühr erlassen, vielen Dank!

2026-07-08 via Nuitee
C
Christopher family_with_children us
9
2026-07-07 via Nuitee
J
JOSE TARCISIO family_with_children br
8
Tranquila e muito confortável
Pros:

Localização excelente

Cons:

Não ter café da manhã no próprio Hotel.

2026-07-07 via Nuitee
L
Lucy family_with_children gb
8
Stylish looking but lacking in substance.
Pros:

Good location
Quiet room despite being on a busy street
Spacious, nicely decorated room (although no mirrors at all in the bedrooms)
We liked having access to the terrace

Cons:

It’s not like a hotel, more just rooms above a restaurant. I was uncomfortable walking in and out through the restaurant to access the lift to our room.
There never seemed to be anyone in reception and the few staff members that we did encounter were very young and inexperienced, although pleasant.
Our room was not cleaned on two out of our four days stay despite having the correct door tag out for the whole day.
The room was dark with a ridiculously complicated lighting system that was impossible to work out and seemed to have a life of its own. One night we couldn’t turn off the light illuminating the bed head and had to sleep with it on. If your sheet or foot moved near the floor during the night the floor light turned on. It really needed an instruction manual.
Another night the TV turned itself on in the early hours.

2026-07-06 via Nuitee
C
Cindy couple ca
8
Quite a hidden gem if you can find it! Very helpful and friendly staff.
Pros:

Unique quiet hotel within walking distance of old Quebec. Wonderful restaurant on site.

Cons:

Very difficult to find the actual hotel and check in. Driving around the area and parking impossible. Very thankful for valet service.

2026-07-05 via Nuitee
M
Michelle couple nz
9
2026-07-05 via Nuitee
B
Bell couple ca
6
2026-07-05 via Nuitee
B
Banshee57 solo_traveller au
8
Charming Hotel
Pros:

Lots of character...but had all the modern cons...decor was lovely...great having restaurant underneath

Cons:

Unfortunately had no blind over the bed the first night as it was broken...so woken up extremely early...so after mentioning this to reception they changed our room....it was smaller especially the bathroom and no view...so that was a little disappointing...but it was still lovely

2026-07-05 via Nuitee
A
Andrei family_with_children ca
10
2026-07-04 via Nuitee
K
Kabrina solo_traveller ca
10
2026-07-04 via Nuitee
W
White couple ca
9
It was good
2026-07-03 via Nuitee
Q
Qin couple ca
5
没有预期的好
Pros:

位置比较好,

Cons:

房间太小,信价比不高

2026-07-02 via Nuitee
D
Daphne extended_group us
8
Lovely but small room. Good location.
Pros:

Very cute decor. Everything was well appointed. Location was quite central.

Cons:

Bed was small and room was quite small. Definitely not the most comfortable in that way. Also there were no mirrors outside the bathroom making it hard for two people to get ready at the same time.

2026-06-30 via Nuitee
T
Tardif-Cyr couple ca
9
Merci Hôtel Maurice! A bientôt
Pros:

Location is amazing, valet was very convenient due to difficulty parking on the Grande Allée. We were in room 401 beside the elevator & facing Grande Allée. We never heard any noise being here nor did the construction bother us! We loved the second floor outside patio to sit and relax. We would recommend this hotel and hope to be back one day!

Cons:

The lobby is on the second floor due to location of restaurant which was hard to find at the beginning

2026-06-29 via Nuitee