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Facilities
Property facilities
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Luggage storage
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Snack bar
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Adult only
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience a stay at Margate House with luxurious rooms and stunning views of the surrounding area.
Proximity to Attractions
Located near The Bay Beach, Granville Theatre, and Sandwich Railway Station, the hotel offers convenient access to popular destinations.
Convenient Transport Links
With Canterbury West Train Station nearby, guests can easily explore Canterbury Cathedral and beyond.
Book your stay at Margate House for an unforgettable experience!
A deposit may be required at the property.
Location
Guest Reviews
The interior design, amazing staff, really comfortable bed, the bar, the restaurant, everything!
Nothing
The property is a showroom of style. We loved looking around at how they had curated the place.
Our door handle came off and the door seal had come loose - but these were minor complaints about an exceptional property.
I thought the continental breakfast was exceptional value for money, plenty of choice and great quality.
The staff were really friendly and helpful. The decor was amazing and the bed comfortable. The shower and bathroom products were lovely.
Only one person had a light switch, which controlled both the bedside lights. When I requested a separate bedside light, a lamp was provided, but it was far too dim to be much use.
The door handle fitting was inadequate for such a heavy door and it kept coming off. I think the screw was tightened, after I mentioned it, but the handle came off again straight away.
Nice to have fresh milk in the fridge, but it was only refreshed on request.
L'hotel etait magnifique, la decoration etait vraiment au top. Les meubles choisis sont de tres bon gout. La personne qui nous a accueilli etait tres sympathique. La mini vue mer de la chambre etait une belle surprise. L'insonorisation etait aussi tres bonne, je ne m'attendais pas a n'entendre rien des voisins.
La chambre et la salle de bain sont vraiment tres tres petites. Le prix est tout de meme eleve pour l'experience. En comparaison j'ai paye 1 nuit a cet hotel le meme prix que 3 nuits a Paris en plein ete. Ce serait bien de communiquer les horaires de l'accessibilite du Whatsapp, ou a qui parler pour tout ce qui est hotel - ce n'etait pas clair pour moi qui travaille au restaurant, au bar ou a l'hotel ou si tout le monde peut repondre a des questions d'hotel. Ca aurait ete sympa d'avoir un rabais pour le restaurant-bar qui est tres dispendieux.
All of it and the ppl
The room got a little hot
Such a fun, stylish, exciting boutique hotel.
Every corner has something to catch your eye & inspire you. From the bar to breakfast every step was sheer delight.
Hard to find something to write. Our view wasn’t amazing.
The breakfast was great. We enjoyed everything - granola, yogurts and fruits, sourdough toast and jam, coffee and apple juice. Service was friendly and relaxed - no problem asking for more of anything. We could have asked for croissants but were too full!
Nothing. All the staff were so welcoming and friendly from the moment we stepped through the door. Loved the furnishings and the lounge area which was super nice for drinks. The bed was so comfy and having a sitting area in the room was so nice. The air conditioning was very welcome! We ate in the restaurant which made for a perfect stay.
Beautiful decor, friendly and helpful staff, and a very comfortable bed. We loved the unique and fun decor throughout the hotel, which really added to the experience. The staff were extremely welcoming and helpful during our stay.
The food was delicious, and we were lucky enough to get a last-minute booking for lunch, which we really enjoyed.
The location was also great, with some lovely brunch spots nearby such as Fort.
Late check-in / shared facilities
As two young women, it would have been great to have a larger toilet with space available while waiting for our room to be ready. This would make it much more comfortable for guests to freshen up and get ready after travelling. After having a drink and waiting for a while, a kind member of staff did manage to find us a space downstairs, which we really appreciated.
USB ports in bedrooms
It would have been helpful to have USB ports in the bedrooms. It makes charging multiple devices much easier without needing additional plug adaptors.
TV
A small TV in each room would be a nice addition for evenings when guests are tired after a day of exploring.
Noisy neighbour
Unfortunately, we had a noisy neighbour above us who woke up at 6am and proceeded to play their radio loudly. We would suggest leaving a small note near the radios asking guests to be considerate when using them, particularly during early morning and late-night hours. The hotel did kindly allow us a late check-out due to the disrupted sleep, which we appreciated.
Done to a very high spec. Wonderful service too. Room 3 is fab.
Need more hooks in the bathroom for wet towels and robes would be nice.
Location was great, short walk to all local attractions and restaurants. Hotel decorated to a high standard and super friendly staff.
Nothing to note about the property itself; the reason it’s not 10/10 is more to do with the pricing of the room which felt high for the area and didn’t include breakfast (this is offered but at an extra cost).
The staff went above and beyond, the decor was stunning and the breakfast just delicious
N/a
The lady who runs Margate House is exceptional, the decor and ambience is wonderful, highly recommend
Welcoming staff, stylish laid back luxury, and the Santal 33.
Honestly I can’t think of anything negative .. totally loved it. We will definitely return.
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