Hotel Sentosa

Hotels
7.3 (24 reviews)
38, Jalan Besar,Cameron Highlands,Pahang , Brinchang , my

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Facilities

Non-smoking rooms
Family rooms
Ironing service
Non-smoking throughout
Concierge service
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Strategic location
Helpful staff
Cons:
Parking issues
Cleanliness concerns

Categories

Cleanliness
6.13
Tandas bau agak kepam and need better quality towels.
Service
8.1
Staff yang membantu, though receptionist kurang mesra pelanggan.
Location
9.14
Strategic place, dekat dengan centrum market and bandar.
Room Quality
6.59
Bilik family berada di tingkat 3, difficult for families with elderly.
Amenities
5.12
Parking tidak cukup and TV quality not satisfactory.
Value for Money
7.08
Kena check fasiliti yang disediakan for accurate billing.
Food and Beverage
8.63
Standard quality for this hotel tier.
Overall Experience
7.6
Mixed feelings due to several factors but overall manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:51

Property Description

City Views and Cozy Rooms
Experience breathtaking city views from our hotel and relax in our cozy rooms equipped with modern amenities.

Convenient Services
Enjoy a 24-hour front desk and concierge service to cater to all your needs during your stay.

Free WiFi and Nearby Attractions
Stay connected with free WiFi throughout the property and easily explore nearby attractions.

Book now to enjoy a comfortable stay at Hotel Sentosa in Brinchang!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 24 reviews
Cleanliness: 6.13
Service: 8.1
Location: 9.14
Room Quality: 6.59
Amenities: 5.12
Value for Money: 7.08
Food and Beverage: 8.63
Overall Experience: 7.6
A
AZEMAM • family_with_children • my
1
Pros:

Location very strategic because this hotel near with town.

Cons:

X sesuai utk family yg ada ank ramai & ada org tua sebab hotel nie xde lift. Hnya guna tangga. Bilik family berada di tingkat 3. Lepas tu kena check fasiliti yg diaorg sediakan sebab baru nie tuala diaorg bg 3 tapi tulis dlm bil 4. Kena check betul2. Br nie x pasal2 kne charge Rm20. Sgt mendukacitakan. Receptionist pun kurang mesra pelanggan.

2026-01-19 • via Nuitee
M
muhd77 • extended_group • my
5
Cons:

Tiada aircondition

2025-12-27 • via Nuitee
A
amyerfan • extended_group • my
7
2025-12-16 • via Nuitee
W
wawa • family_with_children • my
8
So far so good,not so good not so bad
Pros:

Strategic place,senang nak cari kedai makan,dekat dengan centrum market,betul2 dekat bandar,so tak rasa takut,staff yang membantu

Cons:

Nak cari parking sangat2 la susah,lagi2 waktu public holiday/cuti sekolah,tandas bau agak kepam

2025-09-17 • via Nuitee
A
amri shahlee • extended_group • my
5
Pros:

parking tidak cukup

Cons:

sempurna kn siaran TV jika diberi utk pelanggan anda

2025-09-02 • via Nuitee
Y
Yati • extended_group • my
5
2025-08-10 • via Nuitee
A
Afifah • family with young children • my
8
Very good
Pros:

Strategic place with restaurants, mini market, pharmacy and food trucks (6pm above). Get a chance to early checkin at 2pm (workday). Hot water pressure really helpfull. Very satisfied & will repeat next time.

Cons:

Only stairs, not suitable for wheelchair user

2025-06-19 • via Nuitee
H
Hasmin • with friends • my
7
Good
2025-06-11 • via Nuitee
Z
Zaimuddin • with friends • my
8
Very good
2025-06-07 • via Nuitee
S
Syahirah • group • my
7
Good
2025-05-21 • via Nuitee
S
Saiful • family with young children • my
8
Very good
2025-02-27 • via Nuitee
N
Nor • family with young children • my
9
Superb
2025-02-14 • via Nuitee
D
Danial • group • my
10
Exceptional
2024-12-30 • via Nuitee
S
Siti • family with young children • my
9
Superb
2024-12-27 • via Nuitee
N
Nurul • family with young children • my
5
Passable
Pros:

Nothing interesting. hotel in the town area

Cons:

The hotel smells like cat urine. the hotel has no lift, only stairs, not suitable for the elderly

2024-12-26 • via Nuitee
N
Nawawi • family with young children • my
5
Passable
2024-11-08 • via Nuitee
I
Isa • group • my
8
Very good
2024-10-14 • via Nuitee
M
Mohamad • with friends • my
7
Good
2024-09-24 • via Nuitee
E
Erneza • family with young children • my
7
Good
Pros:

Location near to food and attraction..near to mosque walking distance..

Cons:

Water pressure seems to be a little slow..maybe can improve by installing water heater with pump..

2024-09-20 • via Nuitee
M
Mohd • family with young children • my
8
Very good
2024-09-19 • via Nuitee