WoodSpring Suites Billings

Hotels
•
WoodSpring
7.6 (519 reviews)
4750 King Ave East , Billings , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Lack of cleanliness
Missing amenities
Long check-in process

Categories

Cleanliness
5.6
Many reviews highlighted issues with cleanliness, such as dirty floors and hair.
Service
8.6
Generally positive remarks about staff friendliness and helpfulness.
Location
9.1
Location was frequently praised as convenient and great.
Room Quality
7.6
Some rooms were spacious and clean; however, issues like a lack of a coffee maker affected the overall quality.
Amenities
7.1
Amenities were lacking, particularly the absence of a hairdryer and coffee in the lobby.
Value for Money
8.1
Some reviews mentioned the fees, but others felt the price was reasonable.
Food and Beverage
5.6
Significant complaints about the lack of coffee in the room and lobby.
Overall Experience
9.1
Overall experiences were mixed, but many indicated they would return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Convenient Location
Located in the scenic Billings region, WoodSpring Suites Billings offers easy access to local attractions including MetraPark.

In-Room Kitchen
Selected rooms feature a convenient kitchen equipped with a fridge, microwave, and stovetop for added comfort and convenience.

Close to Airport
Just 8 km from Billings Logan International Airport, WoodSpring Suites Billings is the perfect choice for travelers seeking a convenient stay.

Book your stay at WoodSpring Suites Billings for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 519 reviews
Cleanliness: 5.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 5.6
Overall Experience: 9.1
K
Kyle • solo_traveller • us
9
Pros:

Friendly staff, easy parking, clean rooms.

Cons:

Bed/frame was a little loud when moving.

2026-02-10 • via Nuitee
B
Brandon • couple • us
9
2026-02-08 • via Nuitee
S
Sonja • couple • us
8
2026-01-29 • via Nuitee
L
Latisha • solo_traveller • us
10
If you passing through Montana stop here and stay …..
Pros:

The staff was amazing from the time I called them to inquire until I checked out 5 days later..

Cons:

Nothing but the snow outside 🤣

2026-01-28 • via Nuitee
V
Vincent • couple • us
8
2026-01-27 • via Nuitee
R
Robert • solo_traveller • pa
5
Meh
Pros:

Decent price, no carpeting in room (no static charge getting out of bed), plenty of parking.

Cons:

Gym had a bench but no free weights. Internet was flaky; after first day, router refused to recognize my phone. No decent food options within walking distance. Lighting wiring was funky. Not all rooms were clean.

2026-01-20 • via Nuitee
K
Kyle • solo_traveller • us
8
Was a good experience. I would come back
Pros:

The staff very helpful.

Cons:

The bed was a bit hard.

2026-01-20 • via Nuitee
L
LuAnn • couple • us
10
Amazon views, staff and area
Pros:

Great 😌 place to stay and relax

2026-01-19 • via Nuitee
C
Clarence • extended_group • us
10
2026-01-19 • via Nuitee
J
Joan • solo_traveller • us
1
The employees were rude like you were inconvenient some if you asked for anything at the office.
Pros:

They didn't offer breakfast. Little alone, toilet paper to wipe your ass.

Cons:

The bug issue in the room in the sheets. All over the walls.
And I left Sunday night because they were so bad. They're supposed to stay there. Checking out on Wednesday now they won't even give me a credit for the 3 days. I didn't stay there they are very unprofessional.
Then I called him to see where my refund was and they said they checked the room and there was no signs of bugs, but I got pictures of them to follow.

2026-01-19 • via Nuitee
M
Michelle • solo_traveller • us
8
2026-01-19 • via Nuitee
J
John • solo_traveller • us
9
2026-01-19 • via Nuitee
C
CORNELIUS • couple • ca
8
2026-01-19 • via Nuitee
D
Dori • family_with_children • us
6
OK for budget, not great for budget.
Pros:

Clean, inexpensive

Cons:

Bed was smaller than advertised.

2026-01-19 • via Nuitee
T
Tony • couple • us
10
Excellent.
Pros:

Very clean

2026-01-19 • via Nuitee
P
Peter • couple • us
8
2026-01-19 • via Nuitee
M
Marcia • couple • us
7
2026-01-19 • via Nuitee
D
Dallas • family_with_children • us
5
Pros:

The room was clean and bed slept fine.

Cons:

No amenities, no coffee, no water, no ice. I have never stayed at a hotel with out coffee or ice. I felt robbed

2026-01-19 • via Nuitee
K
Kathy • couple • us
6
Won't choose this hotel chain again until upgrades are made to amenities.
Pros:

Location; laminate flooring

Cons:

No amenities. NO KLEENEX IN ROOM. ONLY OFFER BATHROOM TISSUE, 2 PLASTIC CUPS AND SMALL BARS OF SOAP. NO IRON/IRONING BOARD IN ROOM; NO COFFEE - AT LEAST IN LOBBY AREA.

2026-01-19 • via Nuitee
M
Monica • couple • us
10
Pros:

Staff was very accommodating when requesting extra pillows.

2026-01-19 • via Nuitee