Hotel Hiserra

Hotels
9 (146 reviews)
337 Kalaja Prizren , Prizren , xk

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Difficult access by car

Categories

Cleanliness
9
Guests consistently mentioned the rooms being clean and well-maintained.
Service
9.5
The staff was described as friendly and helpful, enhancing the overall experience.
Location
9
The hotel's location was highlighted as ideal for sightseeing and accessibility.
Room Quality
9
Rooms were noted for being spacious and comfortable.
Amenities
8.5
Basic amenities were present and satisfactory, with breakfast receiving positive notes.
Value for Money
9
Guests felt they received excellent value for the price paid.
Food and Beverage
9
Breakfast was mentioned as abundant and varied, contributing positively.
Overall Experience
9
Overall, guests expressed a desire to return, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 11:29

Property Description

Luxurious Accommodation
Hotel Hiserra, located in Prizren, offers a luxurious stay just 300 meters from Mahmet Pasha Hamam. Each room features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even have a terrace for a stunning view.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The hotel also boasts a bar and a restaurant serving delicious European cuisine. Additionally, there is a shared lounge for relaxation.

Prime Location
Situated near Sinan Pasha Mosque, Kalaja Fortress Prizren, and Albanian League of Prizren Museum, Hotel Hiserra is the perfect choice for travelers interested in exploring the cultural landmarks of the city. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 146 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
O
Ophelia Alice • family_with_children • al
10
Loved it- didn’t want to leave and we want to stay there again!
Pros:

The room had an amazing view, the beds were SO comfy, the breakfast was amazing, the facilities were clean and comfy. The staff were so friendly and helpful- they let us check out super late and even walked all the way to the centre with us to help us get a taxi. Absolutely outstanding service, we were made to feel at home.

2026-03-01 • via Nuitee
M
Marc-Andre • solo_traveller • de
10
Tolle Lage, gepflegt 👍 ich komme wieder
Pros:

Ich habe meinen Aufenthalt in diesem Hotel sehr genossen. Das Haus ist schön und gepflegt, und besonders die Lage hat perfekt gepasst: Einkaufsmöglichkeiten sind schnell erreichbar und die Festung liegt direkt in der Nähe – ideal für Ausflüge. Auch die ruhige Umgebung trägt dazu bei, dass man sich rundum wohlfühlt.

Das Preis-Leistungs-Verhältnis war absolut überzeugend. Das Personal war stets freundlich und hilfsbereit, sodass man sich sofort willkommen gefühlt hat. Alles in allem ein wirklich schöner Aufenthalt – ich komme gerne wieder!

2025-09-13 • via Nuitee
N
Nora Alicia Gil Hernaez • family_with_children • es
10
Todo perfecto, es un hotel para volver.
Pros:

La habitación es enome y súper limpia. La vista hermosa. La persona que nos atendió muy agradable y servicial. Y el desayuno abundante, variado y rico.

Cons:

Todo bien.

2025-09-11 • via Nuitee
D
Deniz • couple • tr
10
Pros:

Konumu olsun odası kahvaltısı olsun her şey harikaydı

2025-09-06 • via Nuitee
C
claudia • family_with_children • ch
10
sehr herzlicher empfang
Pros:

Alles super, die Aussicht ist der hammer wunderschön

2025-08-27 • via Nuitee
M
Mehmet Polat • family_with_children • tr
10
Çok keyifli bir konaklamaydı
Pros:

Tesisin konumu ve çalışanları mükemmeldi. Tayfun abi sağolsun bize her konuda çok yardımcı oldu hatta sabah erken bize Türk kahvesi bile ikram etti. Birsen Hanım’ın hazırladığı kahvaltı gayet güzel ve yeterliydi. Odamız şehir merkezine bakıyordu, temizliği de iyiydi. Her şey için çok teşekkür ederiz ve kesinlikle tavsiye ediyoruz

2025-08-26 • via Nuitee
H
Hélène • family_with_children • fr
10
Séjour très agréable à Prizren
Pros:

Propriétaire accueillant, qui prend du temps pour discuter et aider ses résidents.
Vue imprenable sur la ville et spéciale la mosquée Ali Pasha

Cons:

Difficulté d’accès en voiture mais là encore l’hôtel s’est montré très serviable

2025-08-22 • via Nuitee
B
BERKANI • family_with_children • fr
10
Super !
Pros:

L'emplacement de cet hôtel est incroyable. Une vue superbe sur la mosquée et la ville. Pas loin de la forteresse non plus.
Les personnes qui nous ont accueilli étaient très aimable ,amicale et accessible. C'est un hôtel simple mais vraiment agréable. Le petit déjeuner était copieux et varié. Nous sommes plus que heureux d'avoir séjourné dans cet hôtel.

2025-08-22 • via Nuitee
S
Sean • couple • gb
9
Very good.
Pros:

Excellent location.

2025-08-20 • via Nuitee
K
klaudia • couple • al
8
2025-08-18 • via Nuitee
B
Beciri • family_with_children • de
10
Pros:

Sehr schönes Hotel, sehr nettes Personal. Tolle Lage..

2025-08-16 • via Nuitee
M
Müge • couple • tr
10
2025-08-16 • via Nuitee
W
won • family_with_children • kr
9
2025-08-14 • via Nuitee
E
Emir • solo_traveller • tr
10
2025-08-11 • via Nuitee
B
Badre • family_with_children • ma
9
Parfait
Pros:

- Personnel de l’hôtel exceptionnel,
- Emplacement idéal en plein cœur de la zone touristique,
- Chambre spacieuse et très confortable, offrant une vue magnifique,
- Petit-déjeuner copieux et savoureux.

Cons:

- L’accès est assez pentu, dommage que les taxis ne puissent pas aller jusqu’à l’entrée principale.
- Les familles avec enfants et bagages peuvent simplement prévenir l’hôtel avant leur arrivée afin de recevoir de l’aide.

2025-08-11 • via Nuitee
Štalcar-Furač • solo_traveller • hr
10
Pros:

Very nice hosts making the whole stay warm and welcoming. The hotel is in the city center so everything you need is very close yet it's a bit up the hill so it's not in the middle of crowd and noise.

2025-08-10 • via Nuitee
D
Daniel • family_with_children • xk
10
2025-08-10 • via Nuitee
A
Anton • couple • nl
9
Heel bijzonder!
Pros:

Schitterende ligging met uitzicht over de prachtige stad Prizren. Enorm leuke ontvangst door flamboyante bohémien (als ik dat zo mag zeggen), hij hielp ons spontaan met de auto de steile heuvel op te rijden. Ontbijt fantastisch en uitgebreid . Paar minuten lopen van het centrum waar het 's avonds gigantisch druk was.

Cons:

Als je het weet is het hotel makkelijk te bereiken, als je het niet weet wat lastiger, ook omdat Google ons op het verkeerde been zette.

2025-08-10 • via Nuitee
A
Anna • family_with_children • se
9
Bra hotell i toppenläge!
Pros:

Läget var perfekt! Hotellet var fräscht och de serverade en fantastisk frukost. Personalen var supertrevlig och hjälpsam!

Cons:

Lite lyhört mot trapphuset.

2025-08-09 • via Nuitee
Üzeyir • couple • tr
10
Memnuniyet verici.
Pros:

Konumu, çalışanların ilgisi ve temizlik.

Cons:

Beğenmediğimiz hiçbirşey yok.

2025-08-05 • via Nuitee