Hotel Hiserra

Hotels
9 (149 reviews)
337 Kalaja Prizren , Prizren , xk

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Difficult access by car

Categories

Cleanliness
9
Guests consistently mentioned the rooms being clean and well-maintained.
Service
9.5
The staff was described as friendly and helpful, enhancing the overall experience.
Location
9
The hotel's location was highlighted as ideal for sightseeing and accessibility.
Room Quality
9
Rooms were noted for being spacious and comfortable.
Amenities
8.5
Basic amenities were present and satisfactory, with breakfast receiving positive notes.
Value for Money
9
Guests felt they received excellent value for the price paid.
Food and Beverage
9
Breakfast was mentioned as abundant and varied, contributing positively.
Overall Experience
9
Overall, guests expressed a desire to return, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 11:29

Property Description

Luxurious Accommodation
Hotel Hiserra, located in Prizren, offers a luxurious stay just 300 meters from Mahmet Pasha Hamam. Each room features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even have a terrace for a stunning view.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. The hotel also boasts a bar and a restaurant serving delicious European cuisine. Additionally, there is a shared lounge for relaxation.

Prime Location
Situated near Sinan Pasha Mosque, Kalaja Fortress Prizren, and Albanian League of Prizren Museum, Hotel Hiserra is the perfect choice for travelers interested in exploring the cultural landmarks of the city. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 149 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
P
Pavol • solo_traveller • sk
9
2026-05-08 • via Nuitee
F
Francois • couple • us
8
Great value for the money
Pros:

excellent location, very friendly. Good breakfast. Family vibe. 2 minutes from old center.

Cons:

a bit steep , if you carry a lot of luggages make sure you take a taxi to the hotel , 5 euros from the central bus station. But then the view is really worth it , overlooking the town and the valley.

2026-05-05 • via Nuitee
D
Denis • solo_traveller • rs
10
Pros:

The staff and the host were amazing, very hospitable and friendly and always there to help. The beds were very comfortable, high quality mattress and pillow, the terrace was big and the view was absolutely stunning. The breakfast is also very good, traditional turkish style. The location is also fantastic 2 minute walk from the center, yet it's quiet and peaceful. On top of all of this, it's very affordable.

2026-05-02 • via Nuitee
H
hajrudin • family_with_children • me
10
Pros:

Gjithcka ne rregull.

2026-05-01 • via Nuitee
G
Gentjen • solo_traveller • it
8
2026-04-28 • via Nuitee
D
Dorina • extended_group • al
10
Pros:

Great hotel with clean, comfortable rooms. The staff was very friendly and helpful. Highly recommended!

2026-04-27 • via Nuitee
V
VATANSEVER • couple • tr
4
Konum iyi temizlik ve konaklama şartları iyi değildi.
Pros:

Konumu çok iyi

Cons:

Temizliği gerçekten kötüydü, klozet su sızdırıyordu. Kullanılmış tuvalet kağıdı bırakılmıştı odamıza gece inanılmaz soğuktu ve doğru düzgün bir örtü-battaniye ya da yorgan yoktu. Ayrıca klozet temiz değildi.

2026-04-13 • via Nuitee
M
Meliha • solo_traveller • de
9
2026-04-12 • via Nuitee
P
Paolo • family_with_children • it
8
Pros:

Posizione panoramica sulla città affascinante, staff molto cortese che parla inglese, colazione abbondante

Cons:

Bagno molto piccolo

2026-04-07 • via Nuitee
K
Kabasakal • family_with_children • tr
10
Pros:

Herşey karşılama sıcak yaklaşım tükrkiyede gibi hissettirdi

Cons:

Nothing

2026-04-07 • via Nuitee
T
Tomáš • family_with_children • sk
8
Prijemné ubytovanie v centre mesta za rozumnú cenu
Pros:

Blízko centra, krásny výhľad z okna. Chutné raňajky, milí personál, voda a čaj zadarmo. V blízkosti dobré reštaurácie. Priestranná 4 posteľová rodinná izba. Parkovanie v blízkosti hotela bez problémov aj cez víkend.

Cons:

Chýbal nám stôl v izbe.

2026-04-05 • via Nuitee
B
Bagcan • family_with_children • tr
10
2026-03-19 • via Nuitee
S
Smirka • family_with_children • pl
10
Pros:

Hotel znajduje się na wzgórzu, więc widok, który rozpościera się z okien jest niesamowity! Wspaniały, przemiły personel, bogate i pyszne śniadanie, czysty pokój z przestronną łazienką. Z całego serca polecam!

2026-03-14 • via Nuitee
O
Ophelia Alice • family_with_children • al
10
Loved it- didn’t want to leave and we want to stay there again!
Pros:

The room had an amazing view, the beds were SO comfy, the breakfast was amazing, the facilities were clean and comfy. The staff were so friendly and helpful- they let us check out super late and even walked all the way to the centre with us to help us get a taxi. Absolutely outstanding service, we were made to feel at home.

2026-03-01 • via Nuitee
M
Marc-Andre • solo_traveller • de
10
Tolle Lage, gepflegt 👍 ich komme wieder
Pros:

Ich habe meinen Aufenthalt in diesem Hotel sehr genossen. Das Haus ist schön und gepflegt, und besonders die Lage hat perfekt gepasst: Einkaufsmöglichkeiten sind schnell erreichbar und die Festung liegt direkt in der Nähe – ideal für Ausflüge. Auch die ruhige Umgebung trägt dazu bei, dass man sich rundum wohlfühlt.

Das Preis-Leistungs-Verhältnis war absolut überzeugend. Das Personal war stets freundlich und hilfsbereit, sodass man sich sofort willkommen gefühlt hat. Alles in allem ein wirklich schöner Aufenthalt – ich komme gerne wieder!

2025-09-13 • via Nuitee
N
Nora Alicia Gil Hernaez • family_with_children • es
10
Todo perfecto, es un hotel para volver.
Pros:

La habitación es enome y súper limpia. La vista hermosa. La persona que nos atendió muy agradable y servicial. Y el desayuno abundante, variado y rico.

Cons:

Todo bien.

2025-09-11 • via Nuitee
D
Deniz • couple • tr
10
Pros:

Konumu olsun odası kahvaltısı olsun her şey harikaydı

2025-09-06 • via Nuitee
C
claudia • family_with_children • ch
10
sehr herzlicher empfang
Pros:

Alles super, die Aussicht ist der hammer wunderschön

2025-08-27 • via Nuitee
M
Mehmet Polat • family_with_children • tr
10
Çok keyifli bir konaklamaydı
Pros:

Tesisin konumu ve çalışanları mükemmeldi. Tayfun abi sağolsun bize her konuda çok yardımcı oldu hatta sabah erken bize Türk kahvesi bile ikram etti. Birsen Hanım’ın hazırladığı kahvaltı gayet güzel ve yeterliydi. Odamız şehir merkezine bakıyordu, temizliği de iyiydi. Her şey için çok teşekkür ederiz ve kesinlikle tavsiye ediyoruz

2025-08-26 • via Nuitee
B
BERKANI • family_with_children • fr
10
Super !
Pros:

L'emplacement de cet hôtel est incroyable. Une vue superbe sur la mosquée et la ville. Pas loin de la forteresse non plus.
Les personnes qui nous ont accueilli étaient très aimable ,amicale et accessible. C'est un hôtel simple mais vraiment agréable. Le petit déjeuner était copieux et varié. Nous sommes plus que heureux d'avoir séjourné dans cet hôtel.

2025-08-22 • via Nuitee