Hotel Polaris

Hotels
9.6 (434 reviews)
8989 North Gate Boulevard , Colorado Springs , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Stylish decor
Cons:
Food quality inconsistent
Some staff members rude
High prices

Categories

Cleanliness
9.55
Reviews highlight the hotel as very clean and well maintained.
Service
9.55
Staff were noted as friendly, though some experiences were mixed.
Location
10
The location has been praised as amazing and perfect for visits.
Room Quality
9.55
Rooms described as well-designed, stylish, and comfortable.
Amenities
9.55
Hotel has multiple amenities and facilities, appealing to guests.
Value for Money
9.55
Guests feel they received good value for the quality offered.
Food and Beverage
9.05
While some meals were enjoyed, there were complaints about average food quality in some areas.
Overall Experience
10
Overall, guests express a very positive experience and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:51

Property Description

Luxurious Amenities
Hotel Polaris offers a seasonal outdoor swimming pool, a shared lounge, and a terrace - perfect for relaxing and unwinding during your stay.

Exceptional Services
With a restaurant, room service, and a 24-hour front desk, guests can expect top-notch service and convenience throughout their time at the hotel.

Adventure Awaits
Conveniently located near popular attractions like Palmer Park and Garden of the Gods, guests have easy access to outdoor activities such as hiking.

Book now to experience the perfect blend of luxury and adventure at Hotel Polaris in Colorado Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 434 reviews
Cleanliness: 9.55
Service: 9.55
Location: 10
Room Quality: 9.55
Amenities: 9.55
Value for Money: 9.55
Food and Beverage: 9.05
Overall Experience: 10
W
Wendy family_with_children us
10
Pros:

The Polaris is a well oiled machine! Everything was perfect!

2026-06-28 via Nuitee
I
Ingrid couple us
10
Dining and room excellent
Pros:

Location, General very good feeling about it all

Cons:

N/A

2026-06-20 via Nuitee
T
Travis solo_traveller us
9
Pros:

The staff and the amenities were amazing.

Cons:

The little sofa in our room made closing the drapes difficult.

2026-06-20 via Nuitee
T
tamara couple us
9
Pros:

The expresso machine in the room

2026-06-19 via Nuitee
S
Sallie solo_traveller us
9
Pros:

Great facilities, location and view.
Breakfast in Pamela’s was excellent!!

Cons:

The aviator restaurant was disappointing with limited menu, poor Asian food and terrible service. This was in the early evening when there were few people in the restaurant.

2026-06-18 via Nuitee
T
Todd couple us
9
Very nice hotel. we would stay there again if in the area
Pros:

Room and view were great. All three restaurants were great. employess were friendly and accommodating.

Cons:

Wifi wouldn't let us log in with room number and when we asked about it they said it was a provider issue. On our last night we were given a simple code to login. It would have been nice to have that the entire stay. Bed was good but not great which at this level of hotel I would have expected. Neither of these issues were so bad it ruined the stay however. We would go back

2026-06-16 via Nuitee
K
Kerri family_with_children us
9
Pros:

Great restaurant choices for stay
Helpful staff
Location to Air Force event

2026-06-15 via Nuitee
A
Anna family_with_children us
9
Great location and memorable service. We'll be staying there again.
Pros:

We had incredible service, mostly from Kamal at the front desk who fixed a check in error (my own mistake) with such friendliness and kindness. He also promised my daughter and friend milkshakes if they won their game, and ended up buying shakes for the whole team. He could not have provided better service.

The hotel was clean, good service and well located.

Cons:

The hotel was at 100% occupancy and the restaurants and bars had a hard time keeping up.

2026-06-11 via Nuitee
C
Collette couple us
10
2026-06-01 via Nuitee
A
Ashley family_with_children us
6
2026-05-25 via Nuitee
G
Gail couple us
10
Hotel Polaris was beautiful, comfortable in and clean with a very helpful and friendly staff.
Pros:

It was beautifully decorated and very user friendly.

Cons:

Nothing!

2026-05-21 via Nuitee
P
Paula extended_group us
7
Beautiful and relaxing
Pros:

I loved that the room was clean and the staff was nice. The amenities were great and it's a beautiful location.

Cons:

I didn't like that Lovies only had one person working during the busy hours in the morning. also, there should be room service or a restaurant that serves food after 10pm, since there are no other places to eat within walking distance to the hotel.

2026-05-21 via Nuitee
Y
Yevhen couple us
10
Pros:

Amazing hotel! Clean room excellent amenities and it is close enough to everything fun that you can experience in Colorado Springs. Will visit again for sure.

2026-05-13 via Nuitee
H
Helen family_with_children us
10
2026-05-11 via Nuitee
A
Ashley solo_traveller us
10
2026-05-10 via Nuitee
N
Nicole solo_traveller us
10
2026-05-02 via Nuitee
M
Michelle couple us
10
2026-04-28 via Nuitee
M
MikeAndrea extended_group us
9
Views, comfort, location-can’t be beat!
Pros:

Location, views, the hotel amenities (gym, restaurants, rooftop bar) and The club level lounge. Dawn & Chip really made us feel special.

Cons:

There is already some wear on the carpet transitions from tile to rug. For a brand new hotel this shouldn’t be the case and if not addressed it will make it feel shabby quickly.

2026-04-27 via Nuitee
M
Magdalena solo_traveller us
9
I would definitely have an event at Hotel Polaris if you want the BEST!
Pros:

Very friendly people who were eager to assist. Catering for our event was done very well and the food was delicious, good quality and service was amazing. The flight simulator was a bonus! Rooms were clean and comfortable and the restaurant “Pamela’s”served delicious food with awesome wait staff.

Cons:

It was a bit pricey.

2026-04-24 via Nuitee
G
George couple us
10
2026-04-15 via Nuitee