Hotel Polaris

Hotels
9.6 (446 reviews)
8989 North Gate Boulevard , Colorado Springs , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good amenities
Stylish decor
Cons:
Food quality inconsistent
Some staff members rude
High prices

Categories

Cleanliness
9.55
Reviews highlight the hotel as very clean and well maintained.
Service
9.55
Staff were noted as friendly, though some experiences were mixed.
Location
10
The location has been praised as amazing and perfect for visits.
Room Quality
9.55
Rooms described as well-designed, stylish, and comfortable.
Amenities
9.55
Hotel has multiple amenities and facilities, appealing to guests.
Value for Money
9.55
Guests feel they received good value for the quality offered.
Food and Beverage
9.05
While some meals were enjoyed, there were complaints about average food quality in some areas.
Overall Experience
10
Overall, guests express a very positive experience and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:51

Property Description

Luxurious Amenities
Hotel Polaris offers a seasonal outdoor swimming pool, a shared lounge, and a terrace - perfect for relaxing and unwinding during your stay.

Exceptional Services
With a restaurant, room service, and a 24-hour front desk, guests can expect top-notch service and convenience throughout their time at the hotel.

Adventure Awaits
Conveniently located near popular attractions like Palmer Park and Garden of the Gods, guests have easy access to outdoor activities such as hiking.

Book now to experience the perfect blend of luxury and adventure at Hotel Polaris in Colorado Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 446 reviews
Cleanliness: 9.55
Service: 9.55
Location: 10
Room Quality: 9.55
Amenities: 9.55
Value for Money: 9.55
Food and Beverage: 9.05
Overall Experience: 10
A
Alison • solo_traveller • us
10
2026-08-26 • via Nuitee
K
Kathryn • family_with_children • us
10
Pros:

The staff was friendly, the views were gorgeous, and it was very clean.

2026-08-06 • via Nuitee
M
Matthew • extended_group • us
10
Nice place
Pros:

Style is modern. Clean!

Cons:

Location is just ok

2026-08-06 • via Nuitee
Z
Zahraa • family_with_children • qa
10
Pros:

It was great stay , clean , helpful staff and quite location like a resort

2026-08-05 • via Nuitee
J
Jack • solo_traveller • us
8
2026-08-05 • via Nuitee
V
Vic • couple • us
10
I can’t wait to visit again.
Pros:

Fantastic Hotel! The staff and amenities were incredible.

Cons:

N/A

2026-07-22 • via Nuitee
K
Karen • couple • us
10
2026-07-20 • via Nuitee
S
Susan • extended_group • us
8
Loved the hotel and staff, way to far away from other restaurants or shopping
Pros:

The rooms and hotel were very nice. The staff were also great.

Cons:

It is way to remote unless u are visiting the AFA. We flew in for an event and took an Uber to the hotel, we were stuck there until we left. Way to far to get food or shop without a car. Have to eat in hotel which was pretty pricey. Good food, but pricey
We had no other option.

2026-07-20 • via Nuitee
K
Kelly • couple • us
10
2026-07-14 • via Nuitee
F
febra • solo_traveller • us
9
Pros:

The views were breathtaking!

Cons:

There was no bathtub, the rooms were extremely nice but small

2026-07-11 • via Nuitee
R
Ridings • solo_traveller • us
9
Pros:

Hotel was very clean and located in a good area and close to things. The view every morning and day was awesome.

Cons:

A bag of linen was left outside of our room for a day and half.

2026-07-09 • via Nuitee
L
Lisa • extended_group • us
10
Perfect for USAFA visit!!!
Pros:

Location and facilities were prefect for visit to The Air Force Academy - right outside the gate and connected to the new USAFA Visitor Center by a walkway. Lots of seating options in the courtyard and many game options (bocce ball, checkers, corn hole, ping pong) decent sized pool with an adequate amount of lounge chairs. Great place to have morning coffee and gaze over the USAFA campus and watch the cadets do glider training. The theming of them hotel was exactly what you would hope for - United States Air Force Academy and the flight simulator was worth it - so awesome!!!

2026-07-05 • via Nuitee
W
Wendy • family_with_children • us
10
Pros:

The Polaris is a well oiled machine! Everything was perfect!

2026-06-28 • via Nuitee
I
Ingrid • couple • us
10
Dining and room excellent
Pros:

Location, General very good feeling about it all

Cons:

N/A

2026-06-20 • via Nuitee
T
Travis • solo_traveller • us
9
Pros:

The staff and the amenities were amazing.

Cons:

The little sofa in our room made closing the drapes difficult.

2026-06-20 • via Nuitee
T
tamara • couple • us
9
Pros:

The expresso machine in the room

2026-06-19 • via Nuitee
S
Sallie • solo_traveller • us
9
Pros:

Great facilities, location and view.
Breakfast in Pamela’s was excellent!!

Cons:

The aviator restaurant was disappointing with limited menu, poor Asian food and terrible service. This was in the early evening when there were few people in the restaurant.

2026-06-18 • via Nuitee
T
Todd • couple • us
9
Very nice hotel. we would stay there again if in the area
Pros:

Room and view were great. All three restaurants were great. employess were friendly and accommodating.

Cons:

Wifi wouldn't let us log in with room number and when we asked about it they said it was a provider issue. On our last night we were given a simple code to login. It would have been nice to have that the entire stay. Bed was good but not great which at this level of hotel I would have expected. Neither of these issues were so bad it ruined the stay however. We would go back

2026-06-16 • via Nuitee
K
Kerri • family_with_children • us
9
Pros:

Great restaurant choices for stay
Helpful staff
Location to Air Force event

2026-06-15 • via Nuitee
A
Anna • family_with_children • us
9
Great location and memorable service. We'll be staying there again.
Pros:

We had incredible service, mostly from Kamal at the front desk who fixed a check in error (my own mistake) with such friendliness and kindness. He also promised my daughter and friend milkshakes if they won their game, and ended up buying shakes for the whole team. He could not have provided better service.

The hotel was clean, good service and well located.

Cons:

The hotel was at 100% occupancy and the restaurants and bars had a hard time keeping up.

2026-06-11 • via Nuitee