Castle Hotel Haverfordwest

Hotels
6.7 (213 reviews)
Castle Square , Haverfordwest , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great staff
Great location
Clean room
Cons:
Noisy environment
Uncomfortable bed
Limited food options

Categories

Cleanliness
5.85
Though the room and bathroom were described as clean, concerns about a ceiling leak and dampness negatively impacted sentiment.
Service
8.81
Staff were consistently described as friendly and helpful, with particular mentions of exemplary service.
Location
7.36
Ideally located in town, but noise from a busy main road affected the overall impression of the location.
Room Quality
5.81
Uncomfortable beds and noise issues were frequently mentioned, detracting from the quality of the rooms.
Amenities
6.34
No food options at the hotel and parking would be an issue without a car. Limited amenities were noted.
Value for Money
6.3
Given the discussed issues, there are doubts about the overall value for money of this hotel.
Food and Beverage
6.35
No food services available at the hotel, which is a significant downside.
Overall Experience
6.82
While some aspects were satisfactory, notable issues like noise and poor room quality affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Convenient Location and Nearby Attractions

Castle Hotel Haverfordwest is ideally located in Haverfordwest, with Oakwood Theme Park and Folly Farm just a short drive away. The hotel's proximity to St David's Cathedral, Haverfordwest Castle, and Mayfield Golf & Driving Range makes it a perfect choice for travelers looking to explore the area.

Comfortable Accommodation with Family Rooms

The hotel offers comfortable accommodation with well-equipped rooms featuring flat-screen TVs and private bathrooms. The availability of family rooms makes it a great choice for those traveling with children or in groups.

Dining and Connectivity

Guests can enjoy the convenience of an on-site restaurant and bar, perfect for unwinding after a day of sightseeing. With free WiFi throughout the property, staying connected is easy at Castle Hotel Haverfordwest.

Experience convenience, comfort, and great amenities at Castle Hotel Haverfordwest. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 2 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 213 reviews
Cleanliness: 5.85
Service: 8.81
Location: 7.36
Room Quality: 5.81
Amenities: 6.34
Value for Money: 6.3
Food and Beverage: 6.35
Overall Experience: 6.82
S
Shane • couple • gb
5
2025-12-22 • via Nuitee
M
mick • couple • au
10
Fantastic
Pros:

The staff and managers are extremely friendly

2025-12-22 • via Nuitee
C
Carl • couple • gb
8
2025-12-14 • via Nuitee
A
Andrei • extended_group • gb
7
Lovely staff and great location
Pros:

Great location

Cons:

The bed was a bit noisy, every move you make it was squeaky but not impossible to sleep with
It was acceptable

2025-11-03 • via Nuitee
A
Allie • extended_group • us
5
2025-11-01 • via Nuitee
R
Rebecca • couple • gb
6
Pros:

Very friendly and helpful staff. Very central location in town.

Cons:

The bed was very uncomfortable with springs sticking into our backs - a simple mattress topper would sort that out! The location is right by a very loud main road and square which seems to be loud all hours of the night.

2025-10-17 • via Nuitee
S
stephen • extended_group • gb
7
2025-10-12 • via Nuitee
T
TPS360 Ltd • solo_traveller • gb
10
2025-10-02 • via Nuitee
B
Brian • solo_traveller • gb
7
Satisfactory for my purposes.
Pros:

Had little opportunity for contact with staff, but when I did, I would rate them highly.

Cons:

No food at this hotel. Had I travelled by car (which I didn't) parking would have been an issue!

2025-09-29 • via Nuitee
J
Joseph • couple • gb
9
Pros:

An extremely friendly woman behind the bar, showed us our room and the room itself, perfectly clean and tidy.

Cons:

Only niggle was the noise but it's a Saturday night, so any central location is the same.

2025-09-14 • via Nuitee
C
Colin • couple • gb
10
Pros:

The staff were very helpful, especially Lucy the Landlady who went over and above. Customer service as good as this sadly is very rare. Would recommend!

Cons:

Nothing.

2025-09-06 • via Nuitee
B
Bobby • couple • gb
1
Cannot recommend, dodgy (there's a reason it's the only place available on busy nights...)
Pros:

Bedroom/Bathroom were clean before the ceiling leaked.

Cons:

I cannot recommend staying at this hotel.

The manager of the hotel is surprisingly rude and dismissive.

Imagine lying in bed and the ceiling starts dripping, then the dripping increases speed, and you can see the ceiling is getting more damp every minute that passes with no knowledge of the source of the water from the members of staff.

Then moving room in the middle of the night, only to be told the source was the flooded shower of the guest upstairs.

Then moving back to your room as the dripping had stopped and despite the leak was much more preferable to alternative room. Then unpacking after midnight and trying to settle down.

That was our experience on the first night, and after asking for a refund (for that night only), given the disturbance and inconvenience, imagine being told no compensation at all was warranted with a leak entirely ignored (seemingly dismissing it as nothing unusual, a red flag for any traveller).

2025-08-30 • via Nuitee
H
Hilary • couple • gb
3
Disappointing. Location really bad and ridiculously noisy.
Pros:

Comfy bed. Friendly people

Cons:

VERY noisy until 3am all three nights. Impossible to sleep.

2025-08-25 • via Nuitee
D
David • solo_traveller • gb
10
This is a great location. The pub gets lively in the night but that suited me. Great staff in the bar
Pros:

Great location. Excellent staff.

Cons:

Wi fi was perhaps a little unreliable in the bedroom at times.

2025-08-25 • via Nuitee
E
Edward • solo_traveller • gb
10
2025-08-22 • via Nuitee
M
Martin • extended_group • gb
10
2025-08-13 • via Nuitee
E
Eliza-Jane • solo_traveller • gb
1
Cons:

Window wouldn't close properly so couldn't block out sound from the street or bar below. Charged a £25 late check-in fee even though I called ahead and wasn't informed of this on the call. Was told there would be someone there until 1am anyway. There was a late message reply that informed me of this, which I didn't see as I was driving. I don't understand why I couldn't have been informed of this on the phone call.

2025-08-12 • via Nuitee
H
Hannah • family_with_children • gb
3
Loud until around 4-5am!!!!
Pros:

Good size room and large bathroom. All relatively clean.

Cons:

Location is exceptionally noisy! DO NOT stay here with children or if you’re hoping to sleep at all!

2025-08-10 • via Nuitee
J
Jeni • extended_group • gb
1
Don’t stay here
Pros:

The room was okay

Cons:

The noise was excessive. There was a karaoke night which went on until really late. Then there was fighting outside. Just awful.

2025-08-10 • via Nuitee
J
Jürg • couple • ch
5
Für einen kurzen Aufenthalt ok
Pros:

Das Hotel liegt sehr zentral an guter Lage

Cons:

Altes renovationsbedürftiges Hotel
Steile Treppen zu den Zimmern, kein Lift

2025-08-06 • via Nuitee