Aloft by Marriott Munich

Hotels
Aloft
8.5 (2431 reviews)
Bayerstraße 37 , Munich , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Cons:
Some cleanliness issues
Neighborhood concerns
Minor breakfast issues

Categories

Cleanliness
8
Clean rooms but some negative mentions about specific issues with cleanliness.
Service
9
General praise for friendly and responsive staff.
Location
9
Great location near central station but some concerns about neighborhood safety.
Room Quality
8.5
Rooms are clean and comfortable with good amenities.
Amenities
8.5
Good facilities including laundry and breakfast.
Value for Money
8.5
Good value for the price considering location and service.
Food and Beverage
8
Breakfast receives mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
8.5
Overall enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:36

Property Description

Convenient Location and Modern Design
Located in the heart of the city next to Munich Central Train Station, Aloft Munich offers a contemporary design and convenient access to key attractions.

Stylish Rooms and Amenities
The hotel boasts stylish rooms with modern interiors, featuring a 40-inch flat-screen TV, walk-in shower, and luxurious Bliss® Spa toiletries for a comfortable stay. Guests can also enjoy a self-service breakfast buffet, 24-hour fitness centre, and free high-speed internet access.

Vibrant Dining and Entertainment Options
Indulge in sweet and savoury snacks at the re:fuel grab and go pantry, or unwind at the W XYZ bar, a trendy live music venue and cocktail bar with a cozy backyard ambiance.

Experience the best of Munich with Aloft's prime location and top-notch amenities. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 4 per hour.

Location

Guest Reviews

8.5
Based on 2431 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
A
ABDULRAHEEM couple sa
10
استثنائي
Pros:

استثنائي

Cons:

لا شيء

2026-07-25 via Nuitee
J
jamal solo_traveller ae
10
Pros:

موقع الفندق القريب من السنتر وقريب من محطة القطار

2026-07-25 via Nuitee
H
HAMDAN extended_group ae
9
2026-07-25 via Nuitee
J
jamal couple ae
10
2026-07-25 via Nuitee
L
Lucia extended_group it
8
2026-07-24 via Nuitee
Y
yuna couple jp
4
ビジネスホテルレベルなのに価格が高すぎる
Pros:

記録的な暑さの中、ランドリーが使えたのはよかった

Cons:

工事中の部分があり、それもむき出しでとてもがっかりだった。駅近ではあるが、ホテルのレベルと価格が釣り合っていない(レベルは低いのに高すぎる)朝食会場も内容もチープでがっかり。

2026-07-24 via Nuitee
O
Odécio B. family_with_children br
10
Fantastic
Pros:

Room is new. Clean. Have a good space. Excelent location

Cons:

.

2026-07-21 via Nuitee
M
Maehan extended_group at
9
2026-07-16 via Nuitee
G
Glynis couple nz
7
2026-07-15 via Nuitee
T
Tandralee solo_traveller in
10
2026-07-14 via Nuitee
H
Helena solo_traveller cz
10
2026-07-14 via Nuitee
R
Renuka family_with_children in
8
Lovely stay, ideal location very central
Pros:

Everything was good

2026-07-13 via Nuitee
A
athina solo_traveller gr
7
2026-07-09 via Nuitee
R
Rofeta couple au
10
Pros:

Great breakfast. So close to the central station!

2026-07-07 via Nuitee
J
John family_with_children ie
1
Very poor service
Cons:

We were very upset at how we were treated at Aloft. We booked in at 12:30 with our 3 kids. Initially they said i did not have a booking even though i could see it on my booking.com reservation the receptionist was quite forcefull about it and kept saying i booked the wrong date and that i wont get refund!!. Eventually it was found much to our relief. We then headed out for the day. As we were not Marriott members one of the rooms was ready but we could not have the room until 3.
When we arrived back at 5 we were told we did not have our rooms and that we were going to another hotel. When asked why initially it was a technical issue, then it was a leak and water damage. When asked why we were moved they admitted it was because of a conference and they got priority. Even though we had already checked in.
I Asked to speak to someone more senior and was told no. Then asked for an email. He said he Would not give the email of managing director as it was private.
I had his name before leaving hotel by a google search!.
The Marriott group in Gernany seriously need to up there management training and the senior managers like MDs need to stop hiding in their offices. Very poor customer service. Which I did not expect for a Marriott hotel. Obviously don't care about family's just their corporate business!!. its a fact and our story confirms it. We were not part of the conference..

2026-07-07 via Nuitee
M
Marcel-Pierre solo_traveller de
10
2026-07-04 via Nuitee
G
Gunjan family_with_children in
3
Ok hotel - not great for families
Pros:

Property overall is ok, location is great being right opposite train station and close to the main attractions.

Cons:

However, it’s very basic compared to other Marriott properties and probably better for business travellers or couples vs for families. We also wanted to leave some luggage as we wanted to drive to Schwarzwald , stay there for a day and come back to the same hotel (Aloft) but were not allowed. Apparently due to hotel ma agent policy (not the front staff and the manager - they were nice and apologetic about that). It was a big hassle for us with a big family and lots of luggage.

2026-07-03 via Nuitee
S
Stavros solo_traveller cy
10
2026-06-27 via Nuitee
P
Phoebe solo_traveller au
8
Big rooms in a convenient location
Pros:

Spacious and clean rooms. We enjoyed having 2 comfortable queen sized beds and a large bathroom with actual bench space.
The location is convenient for main station and a short walk to Old Town. Also enjoyed access to cheap laundry on site.

Cons:

Whilst location is convenient the immediate streets are not nice. Staff were mixed, with some very friendly service and some poor service.
Cleaning staff were not very good, they threw some things out that were not rubbish, did not change bed linen, and opened windows + turned off air con on days we were in an extreme heat wave.
The shower was not set up well so basically flooded the floor in toilet area each time.
Laundry was great to have, but located through basically a maze in the hotel, it is also self service for just 1 washer and dryer, meaning we had to walk a long way, only to find it in use, and then come back to check again later and so on. No way to plan and reserve laundry usage.

2026-06-25 via Nuitee
C
Clément couple fr
9
2026-06-22 via Nuitee