Zhangjiajie Metropolo Hotel

Hotels
8.4 (224 reviews)
Room 101, Building S3, Indigo Plaza, Guanliping Community, Guanliping Office , Zhangjiajie , cn

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast options limited
Staff language barrier

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues, though overall sentiment was generally positive.
Service
8.71
While there were some complaints about staff communication, most reviews indicated a friendly and accommodating service.
Location
9.05
Consistently praised for its proximity to cable car access and nearby restaurants.
Room Quality
8.5
Rooms are described as modern and well-equipped, contributing positively to the guests' experience.
Amenities
8.33
Amenities received mixed feedback, with some guests hoping for improvements, particularly regarding breakfast options.
Value for Money
8.49
Many guests felt the pricing was justified by the quality of the stay.
Food and Beverage
7.54
Breakfast quality received several critiques regarding variety and suitability for Western tastes.
Overall Experience
8.51
Overall satisfaction was high, especially regarding location and room quality, despite some service and amenity concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:46

Property Description

Convenient Location
Modern Amenities
Delicious Dining Options

Book your stay at Zhangjiajie Metropolo Hotel for a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 224 reviews
Cleanliness: 8.04
Service: 8.71
Location: 9.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
S
Stephen Li • couple • au
10
Pros:

Very helpful front desk staff

Cons:

Breakfast ok only...

2026-02-14 • via Nuitee
U
Usman • solo_traveller • pk
9
2026-02-11 • via Nuitee
S
StanJas • solo_traveller • pl
10
2026-01-27 • via Nuitee
A
Anne Karoline • extended_group • br
10
Great location! Right next to Tianmen Mountain cableway. Clean hotel and a great room. Staff was great, reception made t
2026-01-21 • via Nuitee
V
Vincenzo • solo_traveller • it
10
2026-01-19 • via Nuitee
A
Andreas • solo_traveller • ch
10
Pros:

Sehr hilfreiches und kompetentes Personal.
Zimmer sind sehr modern eingerichtet und sauber.
Frühstücksbuffet ist äusserst umfassend und gross.

2026-01-19 • via Nuitee
D
Da • couple • au
10
2026-01-18 • via Nuitee
N
nick • family_with_children • nz
10
Perfect location! Clean rooms & wonderful staff
Pros:

Staff here are so friendly and helpful! Perfect location, super short walk to the cable car station for the Tianmen mountain. McDonald’s & Starbucks down the corner. Free laundry room with 3 washers & driers. Free breakfast was an added bonus.

Cons:

Loved everything. Can’t fault it!

2026-01-10 • via Nuitee
A
Alejandro Jose • couple • ar
10
2026-01-10 • via Nuitee
Q
QUEENIE XINYI • couple • sg
10
Enjoyed my stay. Will stay here if I were to come again
Pros:

The room was really good, the room is auto.

2026-01-09 • via Nuitee
Q
QUEENIE XINYI • solo_traveller • sg
10
Pros:

The location is accessible and close to the airport

2026-01-09 • via Nuitee
A
Agustina • couple • cl
10
El lugar perfecto
Pros:

Perfecto! Volvería sin duda! Las piezas grandes, limpias y mucha tecnología. El personal muy amable! Cerca del teleférico y con restoranes para comer cerca. Es el lugar indicado!

2026-01-09 • via Nuitee
F
Francisco • couple • pt
8
2026-01-08 • via Nuitee
E
Eve • extended_group • au
9
Good stay
Pros:

Location was walking distance to Tianmen cable car station which was convenient for us. Staff were very kind and nice. The room was good.

2026-01-05 • via Nuitee
C
Cai • couple • gb
8
2026-01-04 • via Nuitee
A
AnvarKarim • couple • af
10
Pros:

Отель отличный , реально все 4 звезды , супер комфорт , просторный номер , с видом на город , рядом станция посадки на канатку и автобус на гору Тянь Мень
Номер чистый уютный , 38 кв / м
На ресепшн работают девушки и парнишка - подскажут куда как пройти , что посмотреть , и с трансфером помгли нам
Также на первом этаже есть компании , организующие поездки к достопримечательностям
На завтраки готовят огромный выбор блюд и напитков - очень вкусно , не острый вкус
Спасибо большое всем сотрудникам отеля , и уборщицам номеров - большая благодарность
Отель супер
Группа из Узбекистана 8 человек
4 номера с отдельными спальными кооватями

Cons:

Всё понравилось - супер отель

2026-01-04 • via Nuitee
S
StanJas • family_with_children • pl
9
Pros:

Bardzo przyjazny i pomocny personel, podczas zameldowania jak i poszukiwania restauracji na wieczorny posiłek. Pokoje dobrze wyposażone, nie za duże. Umywalka w pokoju, w łazience toaleta i prysznic. Blisko do kolejki linowej. Jakość adekwatna do ceny za pokój.

Cons:

nic

2025-12-25 • via Nuitee
H
Hasan • couple • tr
9
2025-12-21 • via Nuitee
W
Wagner • couple • br
10
Pros:

Excelente localização, funcionários extremamente atenciosos. Banho bom, cama muito confortável, cortinas elétricas. Recomendo.

2025-12-19 • via Nuitee
C
Cintia • couple • es
10
Muy bien
Pros:

Está muy muy bien situado, en el centro de la ciudad y al lado de muchísimos sitios para comer y tiendas. Muy cerca del teleférico a la montaña Tianmen, y las habitaciones están bien equipadas y limpias

2025-12-18 • via Nuitee