Flaxur Apartel - 150m to Hoan Kiem lake

Hotels
8.4 (178 reviews)
113 Phố Hàng Gai , Hanoi , vn

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Facilities

Non-smoking throughout

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Inaccurate room descriptions

Categories

Cleanliness
7.3
Multiple reviews mention issues with cleanliness and maintenance of the bathroom.
Service
9.1
Most reviews highlight caring staff and good service responsiveness.
Location
9.3
Frequently praised as very accessible and convenient.
Room Quality
7.8
Mixed feedback regarding room quality, some rooms lack windows and have sound issues.
Amenities
7.8
Limited feedback; some amenities described as lacking or needing improvement.
Value for Money
8.3
Overall, guests feel they are getting a fair deal for the price with some caveats.
Food and Beverage
8.8
Not explicitly mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.8
Predominantly positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:57

Property Description

Convenient Location
Discover the perfect balance of accessibility and tranquility, just steps away from popular attractions like Hoan Kiem Lake and Trang Tien Plaza.

Modern Amenities
Enjoy a comfortable stay with amenities like a private bathroom, flat-screen TV, and air conditioning in each unit. Some rooms even offer a terrace for a relaxing outdoor experience.

Nearby Attractions
Explore Hanoi with ease as Hanoi Old City Gate, Ha Noi Railway Station, and St. Joseph Cathedral are just a stone's throw away. Book your stay now and experience the best of both worlds at Flaxur Apartel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 178 reviews
Cleanliness: 7.3
Service: 9.1
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
M
Minh • solo_traveller • vn
10
2026-04-24 • via Nuitee
C
Carys • extended_group • gb
10
Pros:

perfect location, really spacious rooms and they’re clean and comfortable. our tv didn’t work one of the nights and huge mention to Duy who came and tried his best to fix it…. he insisted he got us some drinks and snacks too as compensation which is above and beyond great customer service. Would 100% recommend and return

2026-04-23 • via Nuitee
M
Myeong Suk • couple • kr
10
Pros:

직원분들이 친절하고 에어컨이 잘나와서 좋았어요

2026-04-19 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-04-14 • via Nuitee
L
Liyao • solo_traveller • ke
10
Pros:

Convenient

2026-04-13 • via Nuitee
T
Torbitt • couple • gb
10
2026-04-13 • via Nuitee
P
Paula • couple • de
9
Personal top, saubere Unterkunft
Pros:

Das Personal war sehr freundlich! Das Zimmer geräumig und sauber. Man muss durch einen Porzellanladen hindurch um den Aufzug zum Zimmer zu nehmen, ist allerdings selbst nachts, wenn der Laden zu hat, kein Problem. Es wird immer geöffnet um die Gäste herein zu lassen. Gute Lage!

Cons:

Wir hatten ein Zimmer mit innenliegenden Fenster. War allerdings trotzdem okay für eine Nacht.

2026-04-12 • via Nuitee
D
Dang • extended_group • sg
8
Pros:

Location is nearby to Hoan Kiem Lake and dining and shopping is convenient. Though there is a bit of noise from the street thag can be heard. Overall the apartel is clean with sufficient space for a TV corner and sofa set to sit and chat. Have a small pantry area to use and free flow of drinking to top up at the reception area.

Cons:

The narrow aisle when entering at level 1 where there is a shop selling ceramic items, havr to be alert not to knock down any ceramic items on sales floor and wall areas. When there are tourists browsing the shop, it will be crowded to move in or out.

2026-04-10 • via Nuitee
H
HISLOP • couple • gb
9
Pros:

Very clean and quiet with great location. All the are very pleasant and very helpfull, especially little Miss Cheeky. These apartments are good value.

Cons:

No problems at all to complain about

2026-04-09 • via Nuitee
Y
Yap • solo_traveller • sg
9
Wonderful
Pros:

Very near to Hoan Kiem lake and Note coffee outlet

Cons:

Toilet flushing system weak

2026-04-09 • via Nuitee
A
Alba • couple • it
8
Para un par de noches, está correcto!
Pros:

La ubicación y que tenía lo básico y aire acondicionado!

Cons:

El baño un poco estrecho, poco práctico pero el personal muy bien!

2026-04-06 • via Nuitee
M
Megan • extended_group • tw
7
Great staff, wonderful location but weird apartment layout.
Pros:

communication and luggage storing after check out.

Cons:

The layout of the apartment and very small rooms.

2026-04-04 • via Nuitee
R
Riley • extended_group • gb
10
2026-04-03 • via Nuitee
T
Thomas • couple • ch
10
Pros:

Central location

2026-04-02 • via Nuitee
J
Jessica • extended_group • au
10
Great location and friendly staff. Would absolutely stay here again when back in Hanoi
Pros:

Awesome location!

2026-03-30 • via Nuitee
A
Alan • extended_group • fr
9
Très bon séjour on a pu profiter du centre sans prendre de grab
Pros:

Emplacement parfait

Cons:

Rien

2026-03-24 • via Nuitee
D
Daniel • couple • de
8
2026-03-24 • via Nuitee
R
Rajeev • extended_group • in
8
2026-03-23 • via Nuitee
S
Sean Og • couple • au
10
Comfortable, easy and well looked after
Pros:

Great location, friendly staff

Cons:

N/A

2026-03-23 • via Nuitee
T
Truong Tien • extended_group • vn
8
2026-03-13 • via Nuitee