hotel american

Hotels
6.9 (13 reviews)
Benjamin Vicuña Mackenna 169 , Ovalle , cl
hotelamerican.0108@gmail.com

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
First aid kit available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Breakfast service
Eggs with butter were well prepared
Cons:
Dirty rooms
Poor service availability

Categories

Cleanliness
3.68
Very poor experience; no cleaning done for the room.
Service
8.65
Standard service; there were issues, but no staff available to manage them.
Location
7.69
Reasonable location, but hindered by service issues.
Room Quality
6.64
No rooms available upon arrival; overall disappointing.
Amenities
6.67
Limited amenities available as there were no cleaned rooms.
Value for Money
5.63
Not worth the money paid due to poor experience.
Food and Beverage
8.68
Breakfast options were limited, but service for food was positive.
Overall Experience
7.55
Overall disappointing experience despite some positive interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 09:25

Property Description

Convenient 4-star Accommodation: Hotel American in Ovalle boasts a 24-hour front desk, free WiFi, and complimentary private parking for a hassle-free stay.

Delicious Continental Breakfast: Start your day right with a satisfying continental breakfast served daily at the hotel.

Easy Airport Access: Just 92 km away from La Florida Airport, Hotel American offers a convenient location for travelers.

To experience these exceptional amenities and more, book your stay at Hotel American today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 13 reviews
Cleanliness: 3.68
Service: 8.65
Location: 7.69
Room Quality: 6.64
Amenities: 6.67
Value for Money: 5.63
Food and Beverage: 8.68
Overall Experience: 7.55
E
espinoza araya • couple • cl
1
Decepción total
Pros:

Nada

Cons:

Nada, muy mala experiencia, teníamos reservado para dia sábado check in desde las 12:00 llegamos a las 15:00 y no había habitaciones ni disponibles ni tenían realizado su aseo tuvimos que buscar otro hotel porque además no había gente para realizar la limpieza, una real decepción

2025-09-15 • via Nuitee
T
Torres • solo_traveller • cl
10
2025-09-15 • via Nuitee
C
Cecilia • solo_traveller • cl
8
bien
Pros:

El desayuno no me gusto particularmente porque consumo cafe de grano y no habia, no obstante pedi unos huevos con mantequilla y me lo hicieron

Cons:

La limpieza de los vidrios de la habitacion

2025-09-13 • via Nuitee
R
Rojas Ramirez • solo_traveller • cl
10
2025-09-11 • via Nuitee
P
patricia • solo_traveller • cl
5
Para no repetir
Pros:

Desayuno pobre,lo mejor ubicacíón

Cons:

La chapas de las habitaciones,como primera prioridad,y el desayuno muy pobre

2025-08-29 • via Nuitee
Z
Zuñiga • solo_traveller • cl
8
Pros:

Su ubicación y amplio estacionamiento

Cons:

La acústica de las habitaciones, demasiado ruido al cerrar y abrir las puertas de las habitaciones

2025-08-26 • via Nuitee
C
Catalina • solo_traveller • cl
5
2025-08-20 • via Nuitee
M
Miguel • solo_traveller • cl
7
Cómoda.
Pros:

La ducha, el agua caliente excelente, la cama cómoda y el aire acondicionado bueno, la ubicación es excelente.

Cons:

EL televisor se veía y escuchaba pésimo. El desayuno pobre, el comedor estaba todo desordenado y con restos de los que habían desayunado anteriormente, no había mantequilla, se había acabado.

2025-08-19 • via Nuitee
A
Arias Molina • solo_traveller • cl
2
Pésima atención y preocupación por el descanso de los pasajeros.
Pros:

La ubicación.-

Cons:

A las 2 am. empleados del hotel conversaban a viva voz en los pasillos, haciendo sonar sus celulares. La limpieza dejaba mucho que desear, especialmente en el baño.

2025-08-12 • via Nuitee
N
Navarrete • solo_traveller • mx
10
2025-08-10 • via Nuitee
Q
quintero • solo_traveller • cl
10
2025-08-06 • via Nuitee
P
Pablo • review category business travellers • cl
7
Good
2025-02-02 • via Nuitee
A
Antonio • solo traveller • ca
7
Expensive as compared to similar places.
Pros:

Well located.

Cons:

Hotel a bit run down.

2024-10-20 • via Nuitee