Moxy Asheville Downtown

Hotels
Moxy Hotels
9.2 (366 reviews)
61 Biltmore Avenue , Asheville , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small rooms
Overpriced breakfast
Soundproofing issues

Categories

Cleanliness
9.2
The rooms were very clean but very small. Overall cleanliness mentioned positively.
Service
10
Guests consistently praised the staff as friendly and accommodating.
Location
10
Multiple reviews highlight the fantastic location and ease of access to local attractions.
Room Quality
8.67
Rooms were noted as small and some issues with soundproofing were mentioned.
Amenities
8.71
Facilities such as the lobby area and bar were appreciated, but some found the breakfast options lacking.
Value for Money
9.16
Mixed feelings due to some amenities feeling overpriced, but location adds value.
Food and Beverage
8.19
Breakfast was described as overpriced and low quality; more like a deli.
Overall Experience
9.65
Overall positive reviews with some minor complaints; enjoyable atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:24

Property Description

Modern Amenities
Experience our seasonal outdoor pool, fitness centre, and stylish bar for a relaxing stay in the heart of Asheville.

City Views
Select rooms feature a private balcony overlooking the vibrant city, adding a touch of charm to your visit.

Convenient Location
Explore nearby attractions such as Harrah's Cherokee Center, Lexington Glassworks, and more, just minutes away from our hotel.

To book your refreshing stay at Moxy Asheville, visit our website or call our 24-hour front desk today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 20 per day.

Location

Guest Reviews

9.2
Based on 366 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 8.71
Value for Money: 9.16
Food and Beverage: 8.19
Overall Experience: 9.65
C
Christopher couple us
9
Friendly staff. Bathrooms have glass windows instead of walls.
Pros:

Very nice staff. Great views. Excellent location. Onsite garage that is 6’10”

Cons:

Room was small. The bathroom walls are frosted glass so you wake up your partner when you go to the bathroom in the middle of the night. Glass also doesn’t keep bathroom noises contained very well. I won’t return because of this one issue.

2026-07-11 via Nuitee
A
Arye couple il
7
מיקום מצויין כל השאר פחות. דגש על עיצוב ופחות על פונקציונליות עבור האורח
Pros:

מעוצב יפה אופנתי ועכשווי.

Cons:

חדר קטן ולא נוח. חסרים בו אלמנטים בסיביים. אין מקרר וכספת. אין מתקן למזוודה. אין ארון. רמת הנגישות לחניית המלון לא טובה

2026-07-11 via Nuitee
D
Doug & Kathleen Engelke couple us
9
great location, cool decor
Pros:

location, pool, gym, shower, bar and other lounge areas, view from pool all fantastic. Lots of hooks in room to hang clothes etc. great part of town, excellent indian restaurant nearby

Cons:

rooms a little small, no fridge, limited storage. Pool bar closed monday / Tuesday

2026-07-09 via Nuitee
A
Anna couple es
8
2026-07-05 via Nuitee
J
Jacob couple us
10
It was the best
Pros:

The cleanliness and the hospitality

Cons:

Nothing

2026-07-05 via Nuitee
L
Lesa couple us
6
Pros:

Location was great.

Cons:

Rooms were small and there was no coffee pot in the room!

2026-07-04 via Nuitee
G
Gina couple us
7
Great location and restaurants.
Pros:

Love the location and lobby and upstairs lounge with games.

Cons:

We had some medication that needed to be kept cool/refrigerated. It would be nice if they at least had a little mini fridge in the room. Also if you stay in the hotel the parking fee should be included. I know it’s a city garage but it seems like they could make an arrangement with the city.

2026-07-02 via Nuitee
K
Kevin couple us
7
Pros:

downtown location

Cons:

too big of a bed for the room. not even a chair in room. no desk, no frig, no coffee maker. no breakfast

2026-06-24 via Nuitee
R
Rachel solo_traveller us
6
Could've been cleaner.
Pros:

Location is nice, staff were nice.

Cons:

The rooms were not very clean. Such as the floor, im use to brand new toilet paper being put into rooms, this wasnt like that. There was hand print smears on the shower door. It looked ok over all, bed was made, but for 300 1 night for a small king room, it couldve been better

2026-06-18 via Nuitee
A
Amy couple us
9
Highly recommend this beautiful, clean hotel in downtown Asheville!
Pros:

Great downtown location, good value for money, clean room, beautiful lobby!

2026-06-12 via Nuitee
T
TANYA couple us
9
I’ll Be Back
Pros:

Location and parking

Cons:

Nothing

2026-06-10 via Nuitee
M
Michael couple us
10
Would recommend
Pros:

Location, modernization and very clean

2026-06-08 via Nuitee
D
Dan couple us
7
Great vibing place if you can deal with tiny rooms and no storage.
Pros:

The location and vibe are excellent if you want to be close to the downtown Asheville happenings in a cool place.

Cons:

The rooms were tiny and the storage was non-existent. No closets. And the sound insulation to the bathroom was non-existent which meant there was no real privacy. The pillows were also horrible.

2026-06-03 via Nuitee
C
Cynda couple us
10
2026-05-30 via Nuitee
C
Christine family_with_children us
9
2026-05-28 via Nuitee
N
Nielsen solo_traveller us
3
Would not recommend this property. Very small rooms and overpriced.
Pros:

The view out our window

Cons:

Too small of rooms. Hard to find even with GPS. Had to check in through a bar. We are non drinkers so this was a bit disturbing for us.

2026-05-25 via Nuitee
K
Kerry couple us
10
Perfect location, cool lobby.
Pros:

Great location, cool rooms.

Cons:

Rooms were very, very small, parking was available, but not super clear how it worked.

2026-05-21 via Nuitee
D
David family_with_children us
4
Great location but poorly run hotel with no amenities - would not recommend.
Pros:

The location is fantastic and very walkable. The lobby and communal spaces are trendy and well decorated.

Cons:

The room offered 0 amenities or conveniences - no fridge, no microwave, no coffee maker. But our biggest issue was with housekeeping: our sheets were dirty upon arrival and they did not visit our room once during our 3 day stay to make the beds, take out the trash or refresh the room AT ALL. We had to flag the dirty sheets TWICE before the beds were changed and when they were changed, the trash and dirty towels were left behind.

2026-05-17 via Nuitee
G
Griffin solo_traveller us
8
Pros:

Beautiful inside hotel layout! Nice staff! Great location! Grab closet convenient!

Cons:

Bed layout not great hard to close curtains unless stepping on the bed.. No mini fridge. No free parking !

2026-05-16 via Nuitee
J
Jordyn couple us
10
2026-05-11 via Nuitee