Mantaray Tulum

Hotels
8.4 (24 reviews)
Privada Bahía Solimán , Tulum , mx

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good amenities
Cons:
Poor cleanliness
High restaurant prices
Limited breakfast options

Categories

Cleanliness
7.29
The beach had a lot of seaweed and the cleanliness was noted negatively.
Service
9.26
Staff were described as very friendly and accommodating.
Location
8.8
Great location near the beach, but access road was poorly maintained.
Room Quality
8.25
Rooms were noted to be beautiful with good facilities.
Amenities
9.28
Availability of kayaks and paddle boards was highly appreciated.
Value for Money
7.74
Restaurant prices were considered too high for the quality.
Food and Beverage
7.29
Breakfast options were limited and lacked variety.
Overall Experience
9.26
Overall sentiments were positive despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:55

Property Description

Luxurious Accommodation and Amenities
Indulge in 5-star treatment with room service and a private beach area.

Relaxation and Recreation
Unwind by the outdoor swimming pool or enjoy a refreshing drink at the bar.

Convenient Location and Services
Located steps away from Soliman Bay Beach, with free private parking and a 24-hour front desk for all your needs.

Book your stay at Mantaray Tulum now for a luxurious and relaxing experience by the beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 7.29
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 9.28
Value for Money: 7.74
Food and Beverage: 7.29
Overall Experience: 9.26
N
Nohora extended_group co
7
2026-06-12 via Nuitee
R
Rachel couple us
9
Pros:

The staff was always friendly and helpful. The facilities were very nice.
The food was delicious. The continental breakfast that was included with our stay had yogurt/granola, coffee, juice, and toast with jam. You could also order additional breakfast from the menu (~330mex). The dinner food was yummy too, especially the shrimp tacos, beet salad, and pizza. We really enjoyed having the kitchenette in the room. We also really appreciated the full water dispenser each day so we could keep hydrated without buying a bunch of plastic bottles!

Cons:

We would have liked to be able to just add eggs to the continental breakfast for a small fee.
The sargasso seaweed was a bummer, but that's obviously not something the hotel could have controlled! The smell was pretty strong, and we never ended up swimming in the ocean. But there are beautiful cenotes and lagunas nearby to explore!
A slightly larger trash can in the room would've been helpful.

2026-06-07 via Nuitee
M
meza solo_traveller mx
10
2026-05-26 via Nuitee
O
Omar solo_traveller nl
10
Best place to stay near Tulum
Pros:

Wonderful place right on the beach. Hotel room had everything we needed. Staff and service were amazing! Entry path to the hotel was well guarded.

Cons:

Staff would sometimes stand in front of your balcony, this takes away the privacy a little.

2026-05-25 via Nuitee
S
Sophia couple at
10
An oasis!!
Pros:

Staying at Mantaray was the best possible start for our trip around Yucatan!! You arrive at the little paradise, with a beautiful calm beach and only the loveliest staff around, who are helpful and relaxed. There is a lot of space to chill out and spend the day-we were there with two small kids and the beach right on our front porch was the best thing ever!
The food is absolutely delicious, we tried every item on the menu!
The room and the whole little hotel is beautifully decorated and you can feel a lot of love and work going into even the smallest details.

Cons:

The only thing I would dare to criticise is that the included breakfast is really good, but also quite small so we always had to get some added dishes- for the rooms rates I think that shouldn’t be necessary…

2026-05-06 via Nuitee
J
Jeremy family_with_children fr
10
Un emplacement idilique sur une plage privée
Pros:

La chambre avec vue mer était superbe, grande et la vue exceptionnelle! Le personnel a été extrêmement disponible et bienveillant. Le lieu est magique. Je recommande vivement

Cons:

Des algues les dernier jour amenées par le vent. Mais l’établissement n’y peu rien. Le reste était parfait

2026-04-30 via Nuitee
L
Lizzy couple us
9
Pros:

The staff were so wonderful. From Matias to Fernando, Mecelo and Esteban, everyone working at the hotel/resort were so friendly and helpful. They made us feel right at home. The food option and drink options were delightful as well. The price points on their menu items were very fair for the quality of food and drinks we had. Our room was very spacious, we loved having our own kitchen and venturing to the local markets to make our meals from time to time. The bed was very comfortable too!

2026-04-28 via Nuitee
T
TheSolPatch.com solo_traveller pa
10
Mantaray was the BEST part of Tulum!
Pros:

Mati, and his team provided us with a 5-Star experience that started 2 weeks before we arrived. Their concierge style approach helped us to maximize our stay by assisting us with booking everything from excursions to dinner reservations and informing us on things that we otherwise would not have known about. Their attention to detail shines around every corner of this tropical paradise and with every delicious meal, cocktail, and every smile! In fact we cancelled a dinner reservation because we just didn't want to leave

Mantaray. Their stunningly beautiful setting made this a trip that we will never forget! We will be back soon, and we're telling all of our friends.

Cons:

That we had to leave! 😔

2026-04-14 via Nuitee
S
Stephan couple de
10
2026-04-06 via Nuitee
G
Garfield couple gb
8
2026-03-23 via Nuitee
G
GERASIMOS couple gr
8
2026-03-16 via Nuitee
A
Audrius couple lt
10
Pros:

​The view right after arriving at the hotel. Special thanks to Matias—awesome guy. Great guacamole and pizzas. Excelent place to take a break ant rest.

Cons:

Breakfast was a bit underwhelming...

2026-02-22 via Nuitee
S
Shirley solo_traveller us
10
2025-12-10 via Nuitee
A
Alberto family_with_children it
10
Dopo quattro giorni molto belli nello Yucatàn siamo arrivati in questoarrivati in questo posto meraviglioso! Appartament
Pros:

La posizione e l’appartamento a disposizione

Cons:

Breakfast incluso un po limitato

2025-12-06 via Nuitee
M
Maebell extended_group us
10
Didn’t want to leave
Pros:

The sea view was amazing and loved the use of the kayaks and paddle board (always available). The continental breakfast was yummy with fresh fruit and yogurt. The water by the bay was calm and perfect.

Cons:

Would have been nice if there were more cocktail HH options, but the margaritas were great.

2025-11-25 via Nuitee
N
Natalie couple de
8
Pros:

Das Hotel ist schön klein und daher ist der Service sehr persönlich. Die Lage am Meer mit eigenem Strandabschnitt ist ein Traum. Die Bucht ist wunderschön und ruhig gelegen. Man kann sich kostenfrei Kajaks und eine Schnorchelausrüstung ausleihen. Wir konnten uns hier sehr gut entspannen :-) Das gesamte Hotel ist sehr stilvoll und gemütlich eingerichtet und hat einen entspannten Vibe. Der Pool ist auch sehr schön und der Strand wird jeden Morgen gesäubert. Die Mitarbeiter sind alle sehr freundlich und stets zuvorkommend!

Wir haben uns durch den privaten, kontrollierten Eingang zum Hotel sehr sicher gefühlt!

Cons:

Um zum Hotel zu kommen, muss man einen abgelegenen Weg fahren, der sich relativ lang zieht. Als Straße kann man diese nicht bezeichnen. Der Weg war eine einzige Katastrophe und bestand nur aus Schlaglöchern, so dass es sich nicht vermeiden ließ, die Schlaglöcher zu umfahren. Da wir von dort aus auch Ausflüge gemacht haben, mussten wir mehrmals täglich den Weg fahren, um nach Tulum zu kommen. Leider ist uns an unseren Mietwagen jetzt einen Schaden am Heck entstanden.. Wir haben das Hotel darauf angesprochen und angeblich warten sie seit längerem auf die Firma, die die Straße reparieren soll aber auf sich warten lässt. Das hilft uns jetzt aber leider auch nicht.

Die Preise im Restaurant waren uns deutlich zu hoch. Preis/Leistung stimmte nicht. Das Frühstück hätte etwas abwechslungsreicher sein können. Es gab jeden Tag dasselbe.

2025-11-14 via Nuitee
E
Eliska family_with_children cz
10
2025-10-27 via Nuitee
V
Valdatta extended_group mx
10
Pros:

El lugar es increíble, tiene todo lo necesario y mas, el personal es super amable y predispuesto, definitivamente volveré

2025-10-07 via Nuitee
H
Heidi couple nl
10
Paradijselijke oase
Pros:

Een paradijselijke oase! Kleinschalig hotel in een baaitje zonder zeewier. Het uitzicht!! Mooie kamer met goede faciliteiten. Mattias super vriendelijk en zorgt voor een goed verblijf🌞

2025-08-04 via Nuitee
F
Ferhat couple de
1
Her şey çok kötü otelde
Pros:

Hiç bir şey

Cons:

Kahvaltı dahil olarak tuttuk oteli,bize sadece yoğurt verdiler bide utanmadan başka bir şey seçemezsiniz dediler.
Oda da klima bozuldu onu tamir edemediler.
Yazın gittiğimiz için denizde çok fazla yosun vardı ama sistemleri o kadar kötüydü ki temizleyemediler onun için denize giremedik yanında jashita otel var yürüme mesafesinde günlük oraya para verdik orda denize girebilmek için.
Kesinlikle tavsiye etmiyorum bu oteli paranıza yazık.
O bölgeden bir otel tutacaksanız jashita oteli tutun hem aynı fiyat hem daha lüks.

2025-08-04 via Nuitee