Nuevo Amanecer

Hotels
9.2 (46 reviews)
Carr Cuernavaca-Tepoztlán Km 16.5 , Tepoztlán , mx

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Internet issues

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, but issues with the pool and rooms being dirty were noted.
Service
10
Many reviews praised the staff for their friendliness and attentiveness.
Location
9.4
The location is frequently described as convenient, although some access issues were noted.
Room Quality
9.14
Rooms are mostly described as clean and comfortable, although there were comments on room amenities being outdated.
Amenities
8.49
Amenities received mixed reviews, with praise for pools but complaints about cleanliness.
Value for Money
9.12
Value for money is perceived as good, although some guests suggested improvements are needed.
Food and Beverage
9.48
The breakfast and food quality received high praise, with many guests enjoying the variety and taste.
Overall Experience
9.73
Overall positive experiences with some issues noted, but most guests left happy with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:03

Property Description

Scenic Garden and Terrace - Enjoy the tranquility of nature in our beautiful garden and relax on the terrace with stunning views.

Delicious Dining Experience - Indulge in delectable meals at our on-site restaurant and savor a variety of culinary delights.

Comfortable and Convenient Accommodations - Experience a cozy stay in our well-equipped rooms with modern amenities, ensuring a relaxing retreat.

Book now for an unforgettable stay at Nuevo Amanecer in Tepoztlán, where comfort meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 46 reviews
Cleanliness: 8.23
Service: 10
Location: 9.4
Room Quality: 9.14
Amenities: 8.49
Value for Money: 9.12
Food and Beverage: 9.48
Overall Experience: 9.73
R
Raquel couple mx
3
Cons:

no habia wi fi, no hay como comunicarse por telefono, la alberca fria, no funciona la televisión en los cuartos, la coina no tiene cena

2026-03-17 via Nuitee
D
Daniela couple mx
8
2026-03-05 via Nuitee
E
Eduardo Ortiz Monasterio extended_group mx
9
Cerca de El Suspiro.
Pros:

Ubicación.

2026-03-04 via Nuitee
R
RICARDO family_with_children mx
8
Bien
Pros:

Bien

Cons:

Que pongan aire aconidcionado y tapa del wc suelta y de hule espuma, muy incomodo

2026-03-03 via Nuitee
E
emilio couple mx
8
Buena opción de alojamiento
Pros:

Gran atención y amabilidad

2026-02-28 via Nuitee
A
Andrea couple mx
10
Me encanta lo amables que son todos y lo dispuestos que están a ayudarte
Pros:

Me encantó el cuarto, súper cómodo

Cons:

Las áreas comunes en la alberca no tienen sillas ni nada para sentarte ahí

2026-02-27 via Nuitee
N
Natalia couple mx
8
Pros:

El personal y la ubicacion

Cons:

Hicieron un evento en la noche y hubo mucho ruido

2026-02-24 via Nuitee
M
Miguel Ángel family_with_children mx
7
Pros:

no lo utilecé

Cons:

la alberca un poco sucia

2026-01-20 via Nuitee
J
Jose Alfredo couple mx
10
Feliz "Estancia en Nuevo Amanecer" Tepoztlán, Mor.
Pros:

Desde el ingreso, llegada a la recepción para el registro de ingreso fue muy atenta, cordial la Señorita de la recepción, proporcionando información que nos fue de mucha utilidad tanto de las instalaciones como recomendaciones para nuestras actividades en la zona.

Cons:

TODO EXCELENTE!!!!................... Continuen así! no cambien!
Graccias

2026-01-19 via Nuitee
A
Alejo couple mx
8
2026-01-19 via Nuitee
N
Norman Pinzón couple mx
10
Pros:

La limpieza, la comodidad y la ubicación son muy buenos y la gente es muy amable

Cons:

Falta aire acondicionado

2026-01-19 via Nuitee
S
Silvia solo_traveller mx
10
Pros:

Las instalaciones y el personal muy amable

Cons:

----

2026-01-19 via Nuitee
F
Fabiola michellet couple mx
10
2026-01-19 via Nuitee
A
Alejandro extended_group mx
10
2025-12-11 via Nuitee
A
Alejandro extended_group mx
10
Pros:

El lugar es muy acogedor

2025-12-11 via Nuitee
S
Sedano extended_group mx
10
2025-12-08 via Nuitee
S
Sergio Loyola Luna couple mx
5
2025-12-05 via Nuitee
L
Lorena extended_group mx
10
Excelente
Pros:

La atención

Cons:

Nada

2025-12-04 via Nuitee
L
Laure couple us
10
Relajación total gracias
Pros:

Todo muy limpio
Excelente ubicación
El personal muy agradable
La comida deliciosa disfruté mucho mi estancia realmente vienes a desconectarte de todo y relajarte regresaré pronto

2025-11-27 via Nuitee
A
Adriana Mora extended_group co
9
2025-11-26 via Nuitee