Packwood House

Hotels
8.4 (39 reviews)
14 West Genesee Street , Skaneateles , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Non-smoking throughout
Private parking

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly service
Cons:
Cold shower
Stained furniture
Check-in issues

Categories

Cleanliness
7.63
There were stains on the couch and the carpet was badly stained, indicating cleanliness issues.
Service
8.9
The waiter during breakfast was excellent and took time for conversation, highlighting good service.
Location
9.14
The location is perfect for walking around town and is close to the lake and shops.
Room Quality
7.09
Some furniture was dated, and there were stains present, indicating room quality needs improvement.
Amenities
8.62
Basic amenities were satisfactory with some positive mentions.
Value for Money
8.58
Standard quality for this hotel tier.
Food and Beverage
8.83
Breakfast was delicious with a lovely touch of complimentary croissant and tea.
Overall Experience
8.4
Overall satisfactory with both positive and negative notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:52

Property Description

Luxurious Accommodations
Experience comfort and style in our elegantly furnished rooms equipped with modern amenities for a relaxing stay.

Convenient Location
Located just a short distance from popular attractions such as Carrier Dome and Syracuse University, making it an ideal choice for travelers seeking exploration.

Hospitality at Its Best
Enjoy exceptional service from our attentive staff available 24/7 to cater to all your needs during your stay.

Book now and indulge in a memorable experience at Packwood House in Skaneateles.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 39 reviews
Cleanliness: 7.63
Service: 8.9
Location: 9.14
Room Quality: 7.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 8.4
D
Deborah • extended_group • us
10
2026-08-02 • via Nuitee
J
John • couple • us
9
Thoroughly enjoyed modern hotel facilities in beautiful historic setting
Pros:

Excellent location with entrance directly at cross walk to lakefront beach and pier as well as next door to excellent dining at Sherwood Inn. In middle of quaint old town.

Cons:

None

2026-07-24 • via Nuitee
M
marcello • couple • us
5
Good location but overvalued for premises
Pros:

Location

Cons:

Bathroom needs updating, shower was horrible. Tv was to small for room size

2026-07-21 • via Nuitee
J
Jo Ann • couple • us
4
Cons:

The cost was like a 5 star hotel and it was like a Quality Inn. No big deal. Stay at the Sherwood.

2026-07-14 • via Nuitee
R
Ronald • couple • us
10
SURPRISED...DELIGHTED.....BEAUTIFUL LAKE...GREAT FOOD...TOO MUCH TRAFFIC!
Pros:

We asked for a view of the Lake, but our room faced a 'tree"! ENJOYED OUR STAY AND THE TOWN!!

Cons:

nOTHING

2026-07-13 • via Nuitee
M
Mark • solo_traveller • us
9
Elegant
Pros:

Location in the center of town.

Cons:

A little confusing to figure out parking and getting the room key from reception in a separate building.

2026-07-04 • via Nuitee
Q
Quentin • couple • us
7
You will pay for the location, not the quality of the room.
Pros:

The location was outstanding--across the street from the lake and an easy walk to shops and restaurants. The room was clean and the bed comfortable.

Cons:

The room is showing its age. The door was very hard to open and the lock often stuck, the carpet was worn and the chairs were faded, there was a large stain on the desk, and there was a flimsy plastic toilet seat. Room sorely needs an update.

2026-07-03 • via Nuitee
D
Don • solo_traveller • us
4
Convenient but not as advertised
Pros:

Convenient to restaurants, stores, waterfront and a short but lovely nature nearby.

Cons:

Our room was clean but the furniture was worn and chipped. The room was advertised as a having a "lakeview" but it did not. The view was completely obscured by trees. Very disappointing.

2026-06-29 • via Nuitee
M
Menahem • couple • il
8
Pros:

מיקום בסדר

Cons:

לא היה אינטרנט במשך כל הזמן

2026-06-12 • via Nuitee
P
Phyllis • couple • us
10
2026-04-30 • via Nuitee
A
Amber • family_with_children • us
10
Pros:

Excellent location. Very clean. Comfortable bed

2026-03-03 • via Nuitee
D
Dolores • couple • us
10
I’d stay there again
Pros:

Location right downtown and walkable to shops, restaurants, bakeries

Cons:

In a sterile commercial building. Not cozy

2026-01-30 • via Nuitee
D
David • couple • us
10
Pros:

loved the location!! balcony was great!

Cons:

Make clear that check in is actually at the Sherwood - it was a bit confusing to start.

2026-01-19 • via Nuitee
H
Hope • extended_group • us
10
2025-12-04 • via Nuitee
C
Clare • solo_traveller • us
10
Perfect location
Pros:

Location is perfect to walk around town. Had breakfast at the Sherwood and the waiter was just perfect. I traveled alone and he made time to have a conversation while I had a delicious breakfast. The French toast was amazing

2025-10-23 • via Nuitee
N
Nicholas • couple • us
8
It was very clean and friendly.
Pros:

Location

Cons:

Cold shower

2025-10-11 • via Nuitee
P
Pamela • extended_group • us
8
Very relaxing and comfortable.
Pros:

The location was perfect. It is right across from the lake and near The Sherwood and shopping. The hotel is spotless and comfortable.

Cons:

No one was on duty in the hotel. The Sherwood manages it and is a block away.

2025-10-09 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

The proximity to the Sherwood Inn made dining so easy. A complementary croissant and tea for breakfast was a lovely touch.. Everything about my stay was satisfactory.

2025-10-03 • via Nuitee
S
Sandra • couple • us
8
Pros:

Location was great!

Cons:

Wasn't aware you need to check in/check out at The Sherwood.

2025-09-09 • via Nuitee
S
Stephen • couple • us
10
2025-08-29 • via Nuitee